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Drucken und Download aus OX Drive bzw. OX Text klappt nicht

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  • Drucken und Download aus OX Drive bzw. OX Text klappt nicht

    Hallo allerseits,

    sobald ich versuche, ein OX Text-Dokument über die GUI zu drucken, oder herunterzuladen kommt es zu Fehlermeldungen.
    Beim Drucken wird nur angezeigt:

    Fehler beim Drucken
    Der Dokumentenkonverter ist derzeit nicht verfügbar.

    Herunterladen öffnet eine neue Seite mit folgender Fehlermeldung:

    Not Found
    Resource identified by path '/ajax/oxodocumentconverter', does not exist.
    Grizzly/2.2.22
    Last edited by wesdgf; 05-07-2014, 04:58 PM.
    OX Server:7.8.2-Rev37 on Univention Corporate Server 4.1-4

  • #2
    Für das Drucken wird das Preview Feature benötigt.


    Für den Download dürfte das aber eigentlich kein Problem sein.
    Ist DocumentViewer installiert und wenn nicht, wie und wo findet genau der Download eines Dokuments statt?

    Comment


    • #3
      Ich habe den DocumentViewer jetzt installiert. Drucken klappt aber nach wie vor nicht. Es öffnet sich nur eine neue Seite mit der Meldung

      {"category":8,"error_params":["AJAXRequestResult","null"],"error":"Auf dem Server trat ein vorübergehender Fehler auf. Die Anfrage konnte nicht verarbeitet werden. ","error_id":"1676385406-49170","categories":"ERROR","code":"SVL-0018","error_desc":"Unexpected result. Expected \"AJAXRequestResult\", but is \"null\"."}

      Für das Drucken und den Download wurden die jeweiligen Buttons links in der Appsuite-Drive GUI benutzt.

      Beste Grüße
      OX Server:7.8.2-Rev37 on Univention Corporate Server 4.1-4

      Comment


      • #4
        Nun können aus OX Drive heraus gar keine Dokumente mehr angezeigt oder bearbeitet werden.

        Im Log des Dokument Converters /var/log/open-xchange/readerengine.log taucht auf:

        Code:
        WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=29)
        Das einzige, was verändert wurde ist in der permsissions.properties:
        Code:
        permissions=document_preview,text
        Last edited by wesdgf; 05-14-2014, 11:28 AM.
        OX Server:7.8.2-Rev37 on Univention Corporate Server 4.1-4

        Comment


        • #5
          Sind im readerengine.log Meldungen der Art:
          [Documentconverter-1] INFO: Running
          [Start Level Event Dispatcher] INFO: Documentconverter manager launched
          [Documentconverter-Watchdog] INFO: Running
          [Documentconverter-Jobprocessor] INFO: Running
          [Documentconverter-1] INFO: Readerengine connected
          [Documentconverter-1] INFO: Launched (max.VMem MB=2048)

          enthalten ?

          Comment


          • #6
            [2014-05-14 09:03:23,646]-[System Bundle Shutdown] INFO: Documentconverter manager shutdown
            [2014-05-14 09:04:01,982]-[Start Level Event Dispatcher] INFO: Documentconverter manager initializing
            [2014-05-14 09:04:01,983]-[Start Level Event Dispatcher] INFO: Documentconverter cache enabled (cachedir=/var/spool/open-xchange/documentconverter/readerengine.cache, cur/max cachesize=0MB / 23777MB, cur/max cacheentries=0 / -1)
            [2014-05-14 09:04:01,997]-[Documentconverter-1] INFO: Running
            [2014-05-14 09:04:01,998]-[Documentconverter-2] INFO: Running
            [2014-05-14 09:04:01,998]-[Documentconverter-3] INFO: Running
            [2014-05-14 09:04:01,999]-[Documentconverter-Watchdog] INFO: Running
            [2014-05-14 09:04:01,999]-[Start Level Event Dispatcher] INFO: Documentconverter manager launched
            [2014-05-14 09:04:02,000]-[Documentconverter-Jobprocessor] INFO: Running
            [2014-05-14 09:04:04,620]-[Documentconverter-1] INFO: Readerengine connected
            [2014-05-14 09:04:04,621]-[Documentconverter-1] INFO: Launched (max.VMem MB=2048)

            [2014-05-14 09:04:04,623]-[Documentconverter-3] INFO: Readerengine connected
            [2014-05-14 09:04:04,623]-[Documentconverter-3] INFO: Launched (max.VMem MB=2048)
            [2014-05-14 09:04:04,623]-[Documentconverter-2] INFO: Readerengine connected
            [2014-05-14 09:04:04,623]-[Documentconverter-2] INFO: Launched (max.VMem MB=2048)
            [2014-05-14 09:04:38,770]-[OXWorker-0000023] INFO: Documentconverter job added to queue (jobid=85f4c602-cc70-4e13-8fb1-120bf5c2061c, jobs_remaining=1)
            [2014-05-14 09:04:38,771]-[Documentconverter-1] INFO: Processing job (jobid=85f4c602-cc70-4e13-8fb1-120bf5c2061c)
            [2014-05-14 09:04:38,774]-[Documentconverter-1] INFO: Documentconverter cache successfully read entry from filesystem: 48361_1917684527zp2s
            [2014-05-14 09:04:38,775]-[Documentconverter-1] INFO: Cache hit => job result read from cache. (jobid=85f4c602-cc70-4e13-8fb1-120bf5c2061c, hash=48361_1917684527zp2s)
            [2014-05-14 09:04:38,775]-[OXWorker-0000023] INFO: Job converted (jobid=85f4c602-cc70-4e13-8fb1-120bf5c2061c, mimetype=text/html;charset=UTF-8, extension=html, pagecount=1, originalpagecount=-1, zip=true)
            [2014-05-14 09:04:38,775]-[OXWorker-0000023] INFO: Documentconverter job removed from queue (jobid=85f4c602-cc70-4e13-8fb1-120bf5c2061c, jobs_remaining=0)
            [2014-05-14 09:05:01,988]-[Documentconverter-Cache-Worker] INFO: Documentconverter cache enabled (cachedir=/var/spool/open-xchange/documentconverter/readerengine.cache, cur/max cachesize=0MB / 23770MB, cur/max cacheentries=1 / -1)
            [2014-05-14 10:22:11,098]-[OXWorker-0000195] INFO: Documentconverter job added to queue (jobid=66ecf53f-21c3-42cb-9a4d-55da45e2cb90, jobs_remaining=1)
            [2014-05-14 10:22:11,098]-[Documentconverter-3] INFO: Processing job (jobid=66ecf53f-21c3-42cb-9a4d-55da45e2cb90)
            [2014-05-14 10:22:11,253]-[Documentconverter-3] INFO: Job document type detected (jobid=66ecf53f-21c3-42cb-9a4d-55da45e2cb90, doctype=writer_MS_Word_97)
            [2014-05-14 10:22:11,993]-[OXWorker-0000195] ERROR: Job convert error (jobid=66ecf53f-21c3-42cb-9a4d-55da45e2cb90, errorcode=0) (jobproperties: Filename=0600 Urban A.II. - 15.05.2014.doc)
            [2014-05-14 10:22:11,993]-[OXWorker-0000195] INFO: Documentconverter job removed from queue (jobid=66ecf53f-21c3-42cb-9a4d-55da45e2cb90, jobs_remaining=0)
            [2014-05-14 10:22:11,994]-[OXWorker-0000195] ERROR: Documentconverter not able to finish RESTful page conversion (jobid=null)
            [2014-05-14 10:23:29,979]-[OXWorker-0000202] INFO: Documentconverter job added to queue (jobid=05ab76c3-d4a2-442e-b978-e8be5e43ac87, jobs_remaining=1)
            [2014-05-14 10:23:29,979]-[Documentconverter-2] INFO: Processing job (jobid=05ab76c3-d4a2-442e-b978-e8be5e43ac87)
            [2014-05-14 10:23:29,979]-[Documentconverter-2] INFO: Documentconverter cache successfully read entry from filesystem: 25600_2750860768zhtml#1
            [2014-05-14 10:23:29,980]-[Documentconverter-2] INFO: Cache hit => job result read from cache. (jobid=05ab76c3-d4a2-442e-b978-e8be5e43ac87, hash=25600_2750860768zhtml#1)
            [2014-05-14 10:23:29,980]-[OXWorker-0000202] INFO: Job converted (jobid=05ab76c3-d4a2-442e-b978-e8be5e43ac87, mimetype=text/html;charset=UTF-8, extension=html, pagecount=1, originalpagecount=-1, zip=true)
            [2014-05-14 10:23:29,980]-[OXWorker-0000202] INFO: Documentconverter job removed from queue (jobid=05ab76c3-d4a2-442e-b978-e8be5e43ac87, jobs_remaining=0)
            [2014-05-14 10:24:08,201]-[OXWorker-0000193] INFO: Documentconverter job added to queue (jobid=5b48fe80-eb51-4320-ac9b-558b3a4601fc, jobs_remaining=1)
            [2014-05-14 10:24:08,201]-[Documentconverter-1] INFO: Processing job (jobid=5b48fe80-eb51-4320-ac9b-558b3a4601fc)
            [2014-05-14 10:24:08,201]-[Documentconverter-1] INFO: Cache hit => job result read from cache. (jobid=5b48fe80-eb51-4320-ac9b-558b3a4601fc, hash=25600_2750860768zhtml#1)
            [2014-05-14 10:24:08,201]-[OXWorker-0000193] INFO: Job converted (jobid=5b48fe80-eb51-4320-ac9b-558b3a4601fc, mimetype=text/html;charset=UTF-8, extension=html, pagecount=1, originalpagecount=-1, zip=true)
            [2014-05-14 10:24:08,201]-[OXWorker-0000193] INFO: Documentconverter job removed from queue (jobid=5b48fe80-eb51-4320-ac9b-558b3a4601fc, jobs_remaining=0)
            [2014-05-14 10:25:08,089]-[OXWorker-0000187] INFO: Documentconverter job added to queue (jobid=2fb45b1c-95d6-4cbb-a8f6-82b60874e550, jobs_remaining=1)
            [2014-05-14 10:25:08,089]-[Documentconverter-2] INFO: Processing job (jobid=2fb45b1c-95d6-4cbb-a8f6-82b60874e550)
            [2014-05-14 10:25:08,089]-[Documentconverter-2] INFO: Cache hit => job result read from cache. (jobid=2fb45b1c-95d6-4cbb-a8f6-82b60874e550, hash=25600_2750860768zhtml#1)
            [2014-05-14 10:25:08,090]-[OXWorker-0000187] INFO: Job converted (jobid=2fb45b1c-95d6-4cbb-a8f6-82b60874e550, mimetype=text/html;charset=UTF-8, extension=html, pagecount=1, originalpagecount=-1, zip=true)
            [2014-05-14 10:25:08,090]-[OXWorker-0000187] INFO: Documentconverter job removed from queue (jobid=2fb45b1c-95d6-4cbb-a8f6-82b60874e550, jobs_remaining=0)
            [2014-05-14 11:00:55,702]-[OXWorker-0000277] INFO: Documentconverter job added to queue (jobid=6f28b195-4fb8-4aef-aa42-60bc130d29ce, jobs_remaining=1)
            [2014-05-14 11:00:55,703]-[Documentconverter-1] INFO: Processing job (jobid=6f28b195-4fb8-4aef-aa42-60bc130d29ce)
            [2014-05-14 11:00:55,756]-[Documentconverter-1] INFO: Job document type detected (jobid=6f28b195-4fb8-4aef-aa42-60bc130d29ce, doctype=writer_MS_Word_97)
            [2014-05-14 11:00:56,019]-[OXWorker-0000277] ERROR: Job convert error (jobid=6f28b195-4fb8-4aef-aa42-60bc130d29ce, errorcode=0) (jobproperties: Filename=SATURIN.doc)
            [2014-05-14 11:00:56,019]-[OXWorker-0000277] INFO: Documentconverter job removed from queue (jobid=6f28b195-4fb8-4aef-aa42-60bc130d29ce, jobs_remaining=0)
            [2014-05-14 11:00:56,020]-[OXWorker-0000277] ERROR: Documentconverter not able to finish RESTful page conversion (jobid=null)
            [2014-05-14 11:44:50,387]-[OXWorker-0000382] INFO: Documentconverter job added to queue (jobid=be9366ca-ce11-4756-868b-67a9c8da1c75, jobs_remaining=1)
            [2014-05-14 11:44:50,387]-[Documentconverter-2] INFO: Processing job (jobid=be9366ca-ce11-4756-868b-67a9c8da1c75)
            [2014-05-14 11:44:51,375]-[OXWorker-0000382] ERROR: Job convert error (jobid=be9366ca-ce11-4756-868b-67a9c8da1c75, errorcode=0) (jobproperties: Filename=913_2006216.pdf)
            [2014-05-14 11:44:51,375]-[OXWorker-0000382] INFO: Documentconverter job removed from queue (jobid=be9366ca-ce11-4756-868b-67a9c8da1c75, jobs_remaining=0)
            [2014-05-14 11:44:51,376]-[OXWorker-0000382] ERROR: Documentconverter not able to finish RESTful page conversion (jobid=null)
            [2014-05-14 12:49:59,054]-[OXWorker-0000578] INFO: Documentconverter job added to queue (jobid=2a61ff99-23fe-41ec-82f3-faa141ab385e, jobs_remaining=1)
            [2014-05-14 13:08:36,658]-[OXWorker-0000590] INFO: Documentconverter job added to queue (jobid=b5fbc577-8a4e-4d67-aef8-2aade09cb8f2, jobs_remaining=2)
            [2014-05-14 13:59:49,718]-[OXWorker-0000696] INFO: Documentconverter job added to queue (jobid=e33ea773-432c-430d-9370-f92b13204ca4, jobs_remaining=3)
            [2014-05-14 14:00:05,014]-[OXWorker-0000692] INFO: Documentconverter job added to queue (jobid=16e6e5b8-8419-479a-a945-fefc6ff6dfc6, jobs_remaining=4)
            [2014-05-14 15:01:03,064]-[OXWorker-0000737] INFO: Documentconverter job added to queue (jobid=2fa3cfb9-e435-44c7-b2bf-fb32cc14f149, jobs_remaining=5)
            [2014-05-14 15:38:18,685]-[OXWorker-0000815] INFO: Documentconverter job added to queue (jobid=de29f586-839a-4811-8dfa-557705d2fe31, jobs_remaining=6)
            [2014-05-14 16:27:38,945]-[OXWorker-0000883] INFO: Documentconverter job added to queue (jobid=351cd053-5d19-4d9d-a0b0-c704c323efa9, jobs_remaining=7)
            [2014-05-14 16:27:38,945]-[OXWorker-0000883] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=7)
            [2014-05-14 18:17:40,796]-[OXWorker-0001078] INFO: Documentconverter job added to queue (jobid=1173107a-2cae-444b-9392-598964ca56ae, jobs_remaining=8)
            [2014-05-14 18:17:40,797]-[OXWorker-0001078] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=8)
            [2014-05-14 18:18:38,161]-[OXWorker-0001081] INFO: Documentconverter job added to queue (jobid=a4236556-f640-4fa2-9711-eba1413aafc3, jobs_remaining=9)
            [2014-05-14 18:18:38,163]-[OXWorker-0001081] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=9)
            [2014-05-15 07:11:07,606]-[OXWorker-0001166] INFO: Documentconverter job added to queue (jobid=a4e8de20-b1df-4c48-9ef9-e06eb41f5168, jobs_remaining=10)
            [2014-05-15 07:11:07,606]-[OXWorker-0001166] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=10)
            [2014-05-15 07:13:32,655]-[OXWorker-0001179] INFO: Documentconverter job added to queue (jobid=1ccb237f-b1a7-4019-a51e-11be2886674e, jobs_remaining=11)
            [2014-05-15 07:13:32,656]-[OXWorker-0001179] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=11)
            [2014-05-15 07:56:10,654]-[OXWorker-0001204] INFO: Documentconverter job added to queue (jobid=60fb1d52-f563-4a29-a707-a5af5166f237, jobs_remaining=12)
            [2014-05-15 07:56:10,654]-[OXWorker-0001204] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=12)
            [2014-05-15 08:35:27,306]-[OXWorker-0001247] INFO: Documentconverter job added to queue (jobid=19a6241e-c355-4b87-90f2-39ec0cdb9af4, jobs_remaining=13)
            [2014-05-15 08:35:27,307]-[OXWorker-0001247] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=13)
            [2014-05-15 11:14:57,748]-[OXWorker-0001487] INFO: Documentconverter job added to queue (jobid=c72f8fd8-205e-4648-a920-b82dfd2b6dc2, jobs_remaining=14)
            [2014-05-15 11:14:57,749]-[OXWorker-0001487] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=14)
            [2014-05-15 11:16:05,274]-[OXWorker-0001525] INFO: Documentconverter job added to queue (jobid=aab0a464-041a-4ab6-85a0-b4139b0b8fe1, jobs_remaining=15)
            [2014-05-15 11:16:05,274]-[OXWorker-0001525] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=15)
            [2014-05-15 11:34:24,453]-[OXWorker-0001546] INFO: Documentconverter job added to queue (jobid=6556d843-ec69-4163-8ccc-7711e9d33991, jobs_remaining=16)
            [2014-05-15 11:34:24,454]-[OXWorker-0001546] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=16)
            [2014-05-15 11:36:56,961]-[OXWorker-0001533] INFO: Documentconverter job added to queue (jobid=1b37d224-384d-4e84-99a6-7c53f7e36984, jobs_remaining=17)
            [2014-05-15 11:36:56,961]-[OXWorker-0001533] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=17)
            [2014-05-15 11:38:37,426]-[OXWorker-0001557] INFO: Documentconverter job added to queue (jobid=c3527923-140b-4646-9b6c-c6070eccfbcd, jobs_remaining=18)
            [2014-05-15 11:38:37,426]-[OXWorker-0001557] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=18)
            [2014-05-15 11:38:37,445]-[OXWorker-0001552] INFO: Documentconverter job added to queue (jobid=bdf6de68-09fe-4f25-86f1-4f1e44c63537, jobs_remaining=19)
            [2014-05-15 11:38:37,446]-[OXWorker-0001552] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=19)
            [2014-05-15 11:38:37,462]-[OXWorker-0001504] INFO: Documentconverter job added to queue (jobid=15fc6e47-ede0-4745-9e20-3788b5bcd9b1, jobs_remaining=20)
            [2014-05-15 11:38:37,462]-[OXWorker-0001504] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=20)
            [2014-05-15 11:38:38,824]-[OXWorker-0001518] INFO: Documentconverter job added to queue (jobid=4cda5023-b674-44bd-afd0-c8863385f289, jobs_remaining=21)
            [2014-05-15 11:38:38,825]-[OXWorker-0001518] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=21)
            [2014-05-15 11:40:42,100]-[OXWorker-0001536] INFO: Documentconverter job added to queue (jobid=f515acf3-66d3-4317-a6a0-3c657b1c8f80, jobs_remaining=22)
            [2014-05-15 11:40:42,101]-[OXWorker-0001536] WARN: Documentconverter job queue size exceeds doubled job processor count (jobprocessors=3, queue_size=22)

            Comment


            • #7
              Das sieht nach einem potentiellen Issue im Errorhandling aus, welche Version der Appsuite wird eingesetzt ?

              Comment


              • #8
                OX App Suite
                Version der Benutzeroberfläche: 7.4.2 Rev18
                Server-Version: 7.4.2-Rev22


                Hab gerade ein Backup vom Freitag (7.4.2 Rev17 / 7.4.2-Rev20) aufgesetzt und die Configs verglichen. Konnte eigentlich nicht wirklich was finden.

                Comment


                • #9
                  Wir setzen ein:

                  Version der Benutzeroberfläche: 7.4.2 Rev18
                  Server-Version: 7.4.2-Rev22

                  auf UCS Linux 3.2-1
                  OX Server:7.8.2-Rev37 on Univention Corporate Server 4.1-4

                  Comment

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