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Lost Folder - where does email go?

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  • Martin Heiland
    replied
    OX does not route any E-Mail, this solely depends on the E-Mail backend.

    Greetings

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Hi Martin

    The folders don't appear in the unsubscribed list. Is there a "default folder" where email would end up if it couldn't be routed to its correct folder?

    Leave a comment:


  • Martin Heiland
    replied
    Hi Ian,

    maybe the folders are not subscribed? You can right-click at the Inbox and select "Subscribe Folders" to check for unsubscribed folders. OX just uses the folders provided by the mail backend, there is no separate storage for E-Mail.

    Greetings

    Leave a comment:


  • Guest's Avatar
    Guest started a topic Lost Folder - where does email go?

    Lost Folder - where does email go?

    Hi

    We have just inherited an OX email server and are still finding our way around. A couple of folders seem to have gone missing (a separate issue) and what I would like to know now is where to look for the email that should have gone to these folders.

    Thanks

    Ian
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