Announcement

Collapse
No announcement yet.

Excessive sync traffic with Windows 10 mobile

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Excessive sync traffic with Windows 10 mobile

    Hello.
    Right after Summer 2016 holidays we started receiving user complains about monthly data plan being consumed in a couple of days by the email app of windows 10 mobile.

    A search on the frontend log revealed lots of requests from the same IP in the form

    Code:
    [15/Sep/2016:10:58:02 +0200] "POST /Microsoft-Server-ActiveSync?eQAQBBAbzrxxWDOFz69NOQuo7CxoBAAAAAADV1A4 HTTP/1.1" 200 35342 "-" "-"
    This kind of ActiveSync request differs from other sync calls that show parameters in clear (in the log), and make troubleshooting harder. The only way to find out the affected user is to search OX logs for the IP address, and hope it was not a NAT/proxy/whatever.

    Anyway, is anyone else observing this huge amount of traffic with similar POST requests? We've got users reaching 2 GB/day of endless sync, because looking at their usmsession the system just keep trying to sync old mails.
Working...
X