Announcement

Collapse
No announcement yet.

Mail sent freeze after Update 6.20.6 Rev.3

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Mail sent freeze after Update 6.20.6 Rev.3

    Hi,

    we have installed the update today from 6.20.2 -> 6.20.6.
    Everything worked fine, no errors, but NO USER can sent an email!
    The window of the new mail does nothing ..

    Any idea ?

    Bye, Peer

  • #2
    I see the following error message:

    Jul 19, 2012 11:42:22 AM com.openexchange.log.internal.LoggerTask call
    SEVERE: Logged at: com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:448)
    AJP-0001 Category=7 Message=javax/security/auth/Subject exceptionID=-594428836-81392
    Throwable occurred: AJP-0001 Category=7 Message=javax/security/auth/Subject exceptionID=-594428836-81392
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:446)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:781)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:807)
    at java.lang.Thread.run(Thread.java:736)
    Caused by: java.lang.NoClassDefFoundError: javax/security/auth/Subject
    at com.openexchange.smtp.SMTPTransport.getSMTPSession (SMTPTransport.java:308)
    at com.openexchange.smtp.SMTPTransport.sendMailMessag e(SMTPTransport.java:646)
    at com.openexchange.mail.transport.MailTransport.send MailMessage(MailTransport.java:155)
    at com.openexchange.mail.MailServletInterfaceImpl.sen dMessage(MailServletInterfaceImpl.java:2329)
    at com.openexchange.ajax.Mail.action(Mail.java:5045)
    at com.openexchange.ajax.AJAXServlet.fireUploadEvent( AJAXServlet.java:842)
    at com.openexchange.ajax.Mail.doPost(Mail.java:4915)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:429)
    at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:257)
    at com.openexchange.ajax.PermissionServlet.service(Pe rmissionServlet.java:82)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 563)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:138)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:36 5)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:224)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:394)
    ... 5 more
    Jul 19, 2012 11:42:26 AM com.openexchange.log.internal.LoggerTask call
    WARNING: Logged at: com.openexchange.imap.entity2acl.CyrusEntity2ACL.g etUserIDInternal(CyrusEntity2ACL.java:178)
    Found multiple users with login "pkoch" subscribed to IMAP server "mail.bgc-jena.mpg.de/141.5.16.49:143": [2, 592]

    Comment


    • #3
      Caused by: java.lang.NoClassDefFoundError: javax/security/auth/Subject

      seems to be related to Change #1072 (page 6) update JavaMail library from 1.4.3 -> 1.4.5

      I've change in
      mail.properties
      mail.debug=true

      But where is the log ?
      Where can I trace which java applets are loaded ?

      OK found it ox-console log.

      Thanks and bye,
      Peer
      Last edited by peko; 07-19-2012, 04:15 PM.

      Comment


      • #4
        What java vm are you using and what linux version?

        Comment


        • #5
          Sorry: SLES 11 SP1 (x86_64)
          java java-1_6_0-ibm-1.6.0_sr10.1-0.3.1
          open-xchange-6.20.6.0-3_7.1

          We are doing a backup every day. Can I stop everything and restore the files from the previous release (from the backup) ?
          Normally my vacation would start tomorrow ... ;(

          I've checked various things. All jar files within the folder structure are new. All open-xchange rpm's are at the newest level.
          Only sending mails is not working. Everything else (imap is working) is fine.

          Bye, Peer

          Comment


          • #6
            we are working on the issue

            Comment


            • #7
              Hi,

              it was a problem of IBM Java <-> open-xchange-smtp.rpm. I've got a patched rpm which is working now.
              Good work from the OX-team. Thank you!

              Bye, Peer

              Comment


              • #8
                Hi,

                got the same Problem here. Can i have that patched rpm too ?

                Comment


                • #9
                  Look into your mbox

                  Comment


                  • #10
                    The fix has already been synced to software.o.c.
                    An announcement will follow asap.

                    Comment


                    • #11
                      same probleme here, same os suse sles11 sp1 x86_64

                      can I have the rpm fix too please ?

                      thanks

                      Comment


                      • #12
                        Just use the usual update methods.
                        The fixed RPM is already available in the repositories.

                        Comment


                        • #13
                          no, not until now:

                          ox6:~ # zypper refresh
                          Repository 'Mobile Web Interface' ist aktuell.
                          Authentifizierung benötigt für 'http://dirkhennrichs@software.open-xchange.com/OX6/updates/SLES11/'
                          Benutzername: dirkhennrichs
                          Passwort:
                          Repository 'OXUPDATES' ist aktuell.
                          Repository 'SLE11-SDK-SP1-Pool' ist aktuell.
                          Repository 'SLE11-SDK-SP1-Updates' ist aktuell.
                          Repository 'SLE11-SDK-SP2-Core' ist aktuell.
                          Repository 'SLE11-SDK-SP2-Updates' ist aktuell.
                          Repository 'SLES11-Extras' ist aktuell.
                          Repository 'ox' ist aktuell.
                          Repository 'ox-mobility' ist aktuell.
                          Alle Repositories wurden aktualisiert.
                          ox6:~ # zypper update
                          Dienst 'nu_novell_com' wird aktualisiert.
                          Daten des Repositorys laden ...
                          Installierte Pakete lesen ...

                          Keine auszuführenden Aktionen.

                          Comment


                          • #14
                            on http://software.open-xchange.com/OX6...SLES11/noarch/
                            there ist still

                            open-xchange-smtp-6.20.6.0-4_5.1.noarch.rpm

                            which ist already installed on ox, so no fix available, we are in great trouble cause nobody can send any mail :-(

                            ox6:~ # rpm -qi open-xchange-smtp
                            Name : open-xchange-smtp Relocations: (not relocatable)
                            Version : 6.20.6.0 Vendor: Open-Xchange
                            Release : 4_5.1 Build Date: Fr 20 Jul 2012 08:08:38 CEST
                            Install Date: Do 19 Jul 2012 10:47:48 CEST Build Host: cx1000-worker2
                            Group : Applications/Productivity Source RPM: open-xchange-smtp-6.20.6.0-4_5.1.src.rpm
                            Size : 42248 License: GNU General Public License (GPL)
                            Signature : DSA/SHA1, Fr 20 Jul 2012 08:08:39 CEST, Key ID dd1a5e9ceed949f0
                            Summary : The Open-Xchange Server SMTP Bundle
                            Description :
                            The Open-Xchange Server SMTP Bundle

                            Comment


                            • #15
                              Hm ... "zypper ref" and "zypper up" don't result in any updates being delivered/downloaded ... need the update urgently, as I'm in the middle of a migration of a customer system ...

                              Edit: Weird, did another "zypper ref" and up, this time I got a new file open-xchange-smtp-6.20.6.0-4_5.1.noarch.rpm which seems to fix the problem ... *phew*
                              Last edited by Garry; 07-25-2012, 08:51 PM.

                              Comment

                              Working...
                              X