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  • Imap Folders disappearing

    Hi,
    Following small problem here:

    If I want to add "confirmed-spam" or "confirmed-ham" to my Inbox, and logg of and on again, they disappear from the inbox, no matter if I am using Outlook or the Webinterface?

    Any fast solution?

    Thank you

    brgds

    Lukasz
    company | private

  • #2
    Hi,

    are those folder subscribed? Right-Click them -> Properties. Is there some IMAP client working in parallel?

    Greetings

    Comment


    • #3
      i subscribed those folders....without any other running client...
      as long as i am logged in, they are there and remain there --> as soon as I log out, they are not there anymore and I have to resubscribe every time,

      wbrgds

      Lukasz
      company | private

      Comment


      • #4
        do you have any news on this issue?
        company | private

        Comment


        • #5
          Hi,

          sorry i don't have any clue what could cause this. Would you mind contacting the support?

          Thanks

          Comment


          • #6
            hi...just for info....i had no time to get deeper into this problem, but after the update to V6.14 it works smoothly,

            wbrgds

            Lukasz
            company | private

            Comment


            • #7
              ''cutie28''

              Hi,

              That's good suggestion thanks for that!how to hypnotize someone
              Last edited by Guest; 03-03-2010, 09:33 AM. Reason: Wala lang poh!!!!

              Comment


              • #8
                I run v6.16 and have the same problem. Are there any new suggestions how to solve this issue?

                Regards,
                Ralf

                Comment


                • #9
                  Hi,

                  I've the same problem with version "Version : 6.16.1 Rev11 ( 2010-08-11 13:17:49 )"

                  Comment


                  • #10
                    This is by intention to hide the information from the user on how spam/ham handling is done. The menu options in the gui (Spam, No Spam) when you click on a mail in the spam folder or in the inbox will result into moving mail into these folders.

                    It cannot be changed currently.
                    I'd recommend to open a bug to report for this issue, if you don't like this behaviour.

                    Comment


                    • #11
                      Hi Carsten,

                      Originally posted by Carsten Hoeger View Post
                      This is by intention to hide the information from the user on how spam/ham handling is done. The menu options in the gui (Spam, No Spam) when you click on a mail in the spam folder or in the inbox will result into moving mail into these folders.

                      It cannot be changed currently.
                      I'd recommend to open a bug to report for this issue, if you don't like this behaviour.
                      thanks for this clarification. This handling of spam/ham is ok for me, since I know now the background :-)

                      Best regards,
                      Ralf Naegele

                      Comment


                      • #12
                        Hi there

                        I am not sure if I got that. In our szenario most of our users have thunderbird as mail client. Therefore we'd like to have the option to put Mails into ham/spam folders via Thunderbird or other IMAP clients as well.
                        Is there a way NOT to hide spam/ham folders?

                        best regards
                        OX Server:7.8.2-Rev37 on Univention Corporate Server 4.1-4

                        Comment


                        • #13
                          YEs, you can Hide/Unhide this folders.
                          Login into your webmailaccount. Right-mousebutton on the inbox and click onto "SUBSCRIBE FOLDERS". Expand the Inbox and with the checkboxers you can "Subscribe and unsubscribe this folders.

                          Br

                          Comment


                          • #14
                            I know. But the next day a user opens the mailclient the folders dissapear again.
                            OX Server:7.8.2-Rev37 on Univention Corporate Server 4.1-4

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