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  1. #1
    rich_m Guest

    Default Admin GUI error - PLAIN auth

    Hi all,

    We're trialling OX with a view to rolling it out across the business, but I'm having issues with the admin GUI.

    All attempted operations are met with the following error:

    "Error code: Error occured in: com.openexchange.admin.rmi.extensions.OXUserMailfi lterExtension! Errortext: com.openexchange.admin.rmi.exceptions.OXSieveHandl erException: The server doesn't suppport PLAIN authentication (SVL-0001,-736544543-166)"

    I'm sure it's going to be PAM related, but I can't suss out where at the moment. If anyone's got any pointers, I'd appreciate it.

    Edit: I'm running on Debian Etch

    Thanks,

    Rich
    Last edited by rich_m; 05-02-2008 at 11:02 AM. Reason: info addition

  2. #2
    notgigolo Guest

    Default Admin Gui

    Hi,

    if you use Debian or Ubuntu, you can solve the problem using the installer script written by Martin Braun which is installing and configuring everything you need for OX.

  3. #3
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    this seems to be cyrus related, did you set the Auth mechanisms like descibed?

    Greetings

  4. #4
    DenisB Guest

    Default

    You have to install more sasl authentication modules than described in the documentation.
    Done with "apt-get install libsasl2-modules".
    Restart saslauthd (or the whole server) and it'll run.

    Regards.

  5. #5
    anggarda Guest

    Default RHEL 5

    I was faced with the same problem in RHEL5.

    Redhat/CentOS 5 users, please make sure the following package is installed.

    cyrus-sasl-plain

    Regards.

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