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  1. #1
    kffnbrgr Guest

    Default error code: login not possible at the moment

    unable to login to server admin after initial install. here is the output of /var/log/open-xchange/open-xchange.log.0


    Code:
    Dec 30, 2008 3:12:36 PM com.openexchange.authentication.ucs.impl.UCSAuthentication handleLoginInfo
    SEVERE: Internal error!
    java.lang.NullPointerException
            at com.openexchange.authentication.ucs.impl.UCSAuthentication.handleLoginInfo(UCSAuthentication.java:204)
            at com.openexchange.authentication.service.Authentication.login(Authentication.java:92)
            at com.openexchange.ajax.Login.doGet(Login.java:144)
            at com.openexchange.ajax.Login.doPost(Login.java:440)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:616)
            at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:376)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
            at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:120)
            at com.openexchange.ajp13.AJPv13RequestHandler.createResponse(AJPv13RequestHandler.java:466)
            at com.openexchange.ajp13.AJPv13Connection.createResponse(AJPv13Connection.java:197)
            at com.openexchange.ajp13.AJPv13Listener.run(AJPv13Listener.java:259)
            at java.lang.Thread.run(Thread.java:595)
    Dec 30, 2008 3:12:36 PM com.openexchange.ajax.Login doGet
    SEVERE: LGI-0005 Category=5 Message=Login not possible at the moment. Please try again later. exceptionID=325868529-4
    LGI-0005 Category=5 Message=Login not possible at the moment. Please try again later. exceptionID=325868529-4
            at com.openexchange.authentication.ucs.impl.UCSAuthentication.handleLoginInfo(UCSAuthentication.java:242)
            at com.openexchange.authentication.service.Authentication.login(Authentication.java:92)
            at com.openexchange.ajax.Login.doGet(Login.java:144)
            at com.openexchange.ajax.Login.doPost(Login.java:440)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:616)
            at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:376)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
            at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:120)
            at com.openexchange.ajp13.AJPv13RequestHandler.createResponse(AJPv13RequestHandler.java:466)
            at com.openexchange.ajp13.AJPv13Connection.createResponse(AJPv13Connection.java:197)
            at com.openexchange.ajp13.AJPv13Listener.run(AJPv13Listener.java:259)
            at java.lang.Thread.run(Thread.java:595)
    Caused by: java.lang.NullPointerException
            at com.openexchange.authentication.ucs.impl.UCSAuthentication.handleLoginInfo(UCSAuthentication.java:204)
            ... 11 more
    edit: this is a small portion of the file. i can post it in it's entirety if needed, but it is rather large. i forgot the version as well

    2.1-0-oxae-kernel2.6.24-20081105064915
    Last edited by kffnbrgr; 12-30-2008 at 06:34 AM. Reason: added more information

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