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  1. #1
    Eisenkopf Guest

    Default Error: 500 -Internal Server Error

    Hi,

    when i try to login at the open exchange server interface, i get an Error 500.
    I found nothing in the logfiles...

    Any ideas?


    thx alot,
    Eisenkopf

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    did you also check the apache and mod_jk logfiles? A 500 error is most likely triggered by faulty ajp/servlet configuration. What do you get when browsing to "http://myserver.tld/ajax/"? If apache/jk works correct you should get "Cannot find class mapping for ajax/" if not, it is a problem with apache/mod_jk.

    Greetings

  3. #3
    Eisenkopf Guest

    Default

    Hi, thx for the response.

    http://myserver.de/ajax/

    shows up

    Code:
    Internal Server Error
    
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    
    Please contact the server administrator, webmaster@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    
    More information about this error may be available in the server error log.
    Apache/2.2.3 (Ubuntu) mod_jk/1.2.18 PHP/5.2.1 Server at mars Port 80
    no errors are listed in the apache2 logfiles... the mod_jk.log is completely empty too. I set the permissions to 777.


    thx alot,
    Eisenkopf

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Could you post your workers.properties and the customized apache configuration? According to the installation manual you may have stored this additional apache configuration at /etc/apache2/conf.d/. And does process is listening on Port 8009? (netstat...)? Is there a tomcat unintended running?

  5. #5
    Eisenkopf Guest

    Default

    Hi,

    thx for the response. I finally found the error, in /etc/apache2/conf.d/ox.conf

    Code:
    #JkWorkersFile /etc/apache2/workers.properties
    JKWorkersFile /etc/libapache2-mod-jk
    it has to look like the uncommented line:

    Code:
    #JkWorkersFile /etc/apache2/workers.properties
    JKWorkersFile /etc/libapache2-mod-jk/workers.properties
    damn, i searched my brain off.

    thx alot for your attention martin.
    great support here


    greets,
    Eisenkopf
    Last edited by Eisenkopf; 06-06-2007 at 11:33 AM.

  6. #6
    jfenley Guest

    Default Error: 500 - Internal Server Error

    I corrected Error: 503 - Service Temporarily Unavailable
    by editing the ox.conf and workers.properties file that made the 503 error go away but now I'm getting the Error: 500 - Internal Server Error (I have checked the files and seemed to be ok)

    Any suggestions would be appreciated.

    http://172.16.1.162/ajax
    results
    Not Found

    The requested URL /ajax was not found on this server.
    Apache/2.0.55 (Ubuntu) mod_jk/1.2.14 mod_ssl/2.0.55 OpenSSL/0.9.8a Server at 172.16.1.162 Port 80

  7. #7
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    would you please post your ox.conf and workers.properties file?

    Thanks

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