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Mail templates possible ?

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  • Mail templates possible ?

    Hello,

    i am looking for a way to create mail templates in OX SP5.

    We are currently using Notes to send standardised emails to our service providers when a system goes down and only need to fill in names and locations to the template and send it off.

    So far i haven't found a way to do this in OX and this seems like a breaking point for us.


    Best regards,
    Philipp

  • #2
    Hi Phillip,

    you could use E-Mail Drafts for this purpose but OX does not have "real" E-Mail templates.

    Comment


    • #3
      Originally posted by Martin Braun View Post
      Hi Phillip,

      you could use E-Mail Drafts for this purpose but OX does not have "real" E-Mail templates.
      Hello,

      since the drafts get deleted when i use them they wont be a option we can work with.

      I also tried sharing my drafts folder to other users but it seems OX doesnt save the settings when i give access permissions?

      Comment


      • #4
        Hi,

        E-Mail folder sharing is done via IMAP ACL which are managed by the IMAP Server. About E-Mail Templates: if you're evaluating a commercial product you're also invited to use the presales help: http://www.open-xchange.com/en/contactus
        Maybe they have a solution or timeframe when/if this feature will be available.

        Greetings

        Comment


        • #5
          Originally posted by Martin Braun View Post
          Hi,

          E-Mail folder sharing is done via IMAP ACL which are managed by the IMAP Server. About E-Mail Templates: if you're evaluating a commercial product you're also invited to use the presales help: http://www.open-xchange.com/en/contactus
          Maybe they have a solution or timeframe when/if this feature will be available.

          Greetings
          Ah, ok i found the problem.
          The Courier mail server won't support sharing folders to other users.

          I'll contact presales in regard to the templates.
          Thanks for the help.

          Comment

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