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  1. #1
    Join Date
    Feb 2008
    Location
    Germany
    Posts
    46

    Default changing primary mail address

    hello everyone,

    ich want to change the primary mail address of an existing user.

    i edited User.properties
    HTML Code:
    PRIMARY_MAIL_UNCHANGEABLGE=false
    then i restartet open-exchange-admin

    Code:
    #changeuser -c 1 -A admin -P geheim -u user1 -e newaddress@example.de
    user user1 in context 1 could not be changed: 
    Server response:
     primary mail must not be changed
    funny thing that the server is telling me what i wouldn't have to do....

    so, what should i do???

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    this flag is only valid for new contexts if i remember correctly. Maybe Carsten can tell you more.

    Greetings

  3. #3
    Join Date
    Feb 2008
    Location
    Germany
    Posts
    46

    Default

    but how do i work around my problem to change the primary email-address?

    the former primary email-address of that user doesn't exits anymore.

    how do u manage the change of someone lastname? (e.g. marriage)

  4. #4
    Carsten Hoeger is offline Open-Xchange Professional Services
    Join Date
    Mar 2007
    Posts
    703

    Default

    That should work. If not, I'd consider this as a bug.
    Please report via http://bugs.open-xchange.com
    OXpedia.org - the answer to almost all questions.

  5. #5
    Join Date
    Feb 2008
    Location
    Germany
    Posts
    46

  6. #6
    Join Date
    Feb 2008
    Location
    Germany
    Posts
    46

    Default

    since the bug isn't fixed yet, and i still have the issued problem about my user which got married, i need some kind of workaround.

    can't i just change the primary-emailadress in the mysql-database?

    is it enough to change the field "mail" in the table "user"?

    greetings

    kniggisiggi

  7. #7
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Thanks for the bug report, we can reproduce it. Sorry there is no ETA when this will be fixed, maybe 6.14.

  8. #8
    Join Date
    Feb 2008
    Location
    Germany
    Posts
    46

    Default

    the bug isn't fixed in 6.12

    my customers can't wait anymore.

    do u have any suggestions for a good workaround?

    changing the field email in table user of my database didn't work.

    what do i have to change else?

    greetings

    kniggisiggi

  9. #9
    Join Date
    Feb 2008
    Location
    Germany
    Posts
    46

    Default

    i just updated to ox 6.14 rev 6 on a debian lenny (stable) system.

    i still can't change the primary emailadresse.

    i am waiting for this to be fixed since 6.10!

    is there any kind of workaround? how do u manage a change of your last name an email?

    or can i change the emailadress in the mysql-database directly?

    does anyoneelse having this problem?

    greetings

  10. #10
    Join Date
    Feb 2008
    Posts
    6

    Default

    Hello kniggisiggi,

    i'm really sorry about this. If this is a real urgent problem, and you have
    a support contract with us, please follow:
    http://www.open-xchange.com/en/services/support-contact

    if not contact us via:
    http://www.open-xchange.com/en/contactus

    in both cases, we should be able to find a solution quickly.

    Thx,
    Holger

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