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Problem with: 503 - Service Temporarily Unavailable

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  • Problem with: 503 - Service Temporarily Unavailable

    After a restart of open-xchange-groupware, i get an error "503 - Service Temporarily Unavailable".

    I've got the following log files:
    /var/log/open-xchange/open-xchange.log.0
    PHP Code:
    INFO:

            Use 
    JConsole or MC4J to connect to MBeanServer with this urlservice:jmx:rmi:///jndi/rmi://127.0.0.1:9999/server

    Aug 132009 3:01:02 PM com.openexchange.management.internal.ManagementInit start
    INFO
    JMX server successfully initialized.
    Aug 132009 3:01:02 PM com.openexchange.control.osgi.ControlActivator$ManagementServiceTrackerCustomizer addingService
    INFO
    Control MBean successfully registered.
    Aug 132009 3:01:02 PM com.openexchange.timer.osgi.TimerActivator start
    INFO
    starting bundlecom.openexchange.timer
    Aug 13
    2009 3:01:02 PM net.freeutils.charset.osgi.JCharsetActivator start
    INFO
    starting bundlenet.freeutils.jcharset
    Aug 13
    2009 3:01:02 PM com.openexchange.charset.osgi.CharsetActivator addingService
    INFO
    : New charset provider detected and addednet.freeutils.charset.CharsetProvider
    Aug 13
    2009 3:01:02 PM net.freeutils.charset.osgi.JCharsetActivator start
    INFO
    JCharset charset providers registered
    Aug 13
    2009 3:11:09 PM com.openexchange.charset.osgi.CharsetActivator start
    INFO
    starting bundlecom.openexchange.charset
    Aug 13
    2009 3:11:09 PM com.openexchange.charset.osgi.CharsetActivator start
    INFO
    External charset provider replaced with collection charset provider
    Aug 13
    2009 3:11:09 PM com.openexchange.charset.osgi.CharsetActivator start
    INFO
    Charset bundle successfully started
    Aug 13
    2009 3:11:09 PM com.openexchange.config.osgi.ConfigActivator start
    INFO
    starting bundlecom.openexchange.configread
    Aug 13
    2009 3:11:09 PM com.openexchange.config.internal.ConfigurationImpl processPropertiesFile
    WARNING
    Overwriting property MAX_UPLOAD_SIZE from file '/opt/open-xchange/etc/groupware/attachment.properties' with property from file '/opt/open-xchange/etc/groupware/server.properties'overwriting value '10485760' with value '0'.
    Aug 132009 3:11:09 PM com.openexchange.config.internal.ConfigurationImpl processPropertiesFile
    WARNING
    Overwriting property MAX_UPLOAD_SIZE from file '/opt/open-xchange/etc/groupware/server.properties' with property from file '/opt/open-xchange/etc/groupware/infostore.properties'overwriting value '0' with value '10485760'.
    Aug 132009 3:11:09 PM com.openexchange.config.internal.ConfigurationImpl processDirectory
    INFO
    Can't read /opt/open-xchange/etc/groupware/osgi/org.eclipse.osgi. Skipping.
    Aug 13, 2009 3:11:09 PM com.openexchange.control.osgi.ControlActivator start
    INFO: starting bundle: com.openexchange.control
    Aug 13, 2009 3:11:09 PM com.openexchange.conversion.engine.osgi.ConversionEngineActivator start
    INFO: Conversion engine successfully started
    Aug 13, 2009 3:11:09 PM com.openexchange.dataretention.csv.CSVDataRetentionConfig init
    INFO:
    CSV data retention configuration:
            com.openexchange.dataretention.dir=/var/log/open-xchange
            com.openexchange.dataretention.versionNumber=1
            com.openexchange.dataretention.clientID=Open-Xchange
            com.openexchange.dataretention.sourceID=OX_mail_01
            com.openexchange.dataretention.location=DE/Olpe
            com.openexchange.dataretention.timeZone=GMT
            com.openexchange.dataretention.rotateLength=0
    Aug 13, 2009 3:11:09 PM com.openexchange.server.ServiceHolderInit start
    INFO: Service usage inspection not enabled
    Aug 13, 2009 3:11:09 PM com.openexchange.groupware.settings.extensions.osgi.Activator handleConfigurationUpdate
    INFO: Updating configtree
    Aug 13, 2009 3:11:09 PM com.openexchange.i18n.osgi.I18nActivator initI18nServices
    INFO: All I18n services registered
    Aug 13, 2009 3:11:09 PM com.openexchange.management.osgi.ManagementActivator startBundle
    INFO: starting bundle: com.openexchange.management
    Aug 13, 2009 3:11:09 PM com.openexchange.management.internal.AbstractAgent addRMIRegistry
    INFO: RMI registry created on port 9999 and bind address localhost
    Aug 13, 2009 3:11:10 PM com.openexchange.management.internal.AbstractAgent addConnectorServer
    INFO: JMX connector server on service:jmx:rmi:///jndi/rmi://127.0.0.1:9999/server started
    Aug 13, 2009 3:11:10 PM com.openexchange.management.internal.ManagementAgentImpl initializeMBeanServer
    INFO:

            Use JConsole or MC4J to connect to MBeanServer with this url: service:jmx:rmi:///jndi/rmi://127.0.0.1:9999/server

    Aug 13, 2009 3:11:10 PM com.openexchange.management.internal.ManagementInit start
    INFO: JMX server successfully initialized.
    Aug 13, 2009 3:11:10 PM com.openexchange.control.osgi.ControlActivator$ManagementServiceTrackerCustomizer addingService
    INFO: Control MBean successfully registered.
    Aug 13, 2009 3:11:10 PM com.openexchange.timer.osgi.TimerActivator start
    INFO: starting bundle: com.openexchange.timer
    Aug 13, 2009 3:11:10 PM net.freeutils.charset.osgi.JCharsetActivator start
    INFO: starting bundle: net.freeutils.jcharset
    Aug 13, 2009 3:11:10 PM com.openexchange.charset.osgi.CharsetActivator addingService
    INFO: New charset provider detected and added: net.freeutils.charset.CharsetProvider
    Aug 13, 2009 3:11:10 PM net.freeutils.charset.osgi.JCharsetActivator start
    INFO: JCharset charset providers registered 
    /var/log/open-xchange/open-xchange-admin.log.0
    PHP Code:
    INFOAdmindaemon Nameoxserver
    Aug 13
    2009 1:12:21 PM com.openexchange.database.osgi.DatabaseServiceRegisterer addingService
    INFO
    Publishing DatabaseService.
    Aug 132009 1:12:21 PM com.openexchange.database.internal.Pools initPoolConfig
    INFO
    Database pooling options:
            
    Minimum idle connections0
            Maximum idle connections
    : -1
            Maximum idle time
    60000ms
            Maximum active connections
    100
            Maximum wait time 
    for a connection10000ms
            Maximum life time of a connection
    600000ms
            Action 
    if connections exhaustedBLOCK
            Test connections on activate  
    false
            Test connections on deactivate
    true
            Test idle connections         
    false
            Test threads 
    for bad connection usage (SLOW): false
            Force the 
    use of write connections onlytrue
    Aug 13
    2009 1:12:21 PM com.openexchange.database.internal.Initialization start
    INFO
    Resolved server name "oxserver" to identifier 2
    Aug 13
    2009 1:12:21 PM com.openexchange.database.osgi.CacheServiceCustomizer addingService
    INFO
    Injecting CacheService into database bundle.
    Aug 132009 1:12:21 PM com.openexchange.server.osgi.ServerActivator startBundle
    INFO
    starting bundlecom.openexchange.server
    Aug 13
    2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO
    Open-Xchange 6.10.0-Rev6
    Aug 13
    2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO
    : (cOpen-Xchange Inc. , Open-Xchange GmbH
    Aug 13
    2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO
    Linux i386 2.6.18-128.4.1.el5xen
    Aug 13
    2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO
    1.5.0_15-b04
    Aug 13
    2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO
    VM Total Memory       96,000 KB
    Aug 13
    2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO
    VM Free Memory        75,160 KB
    Aug 13
    2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO
    VM Used Memory        20,840 KB
    Aug 13
    2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO
    System version Open-Xchange Server [6.10.0-Rev6initializing ...
    Aug 132009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO
    Server Footprint : -1635217302
    Aug 13
    2009 1:12:22 PM com.openexchange.groupware.update.UpdateTaskCollectionInit start
    INFO
    UpdateTaskCollection successfully started
    Aug 13
    2009 1:12:22 PM com.openexchange.charset.CustomCharsetProviderInit start
    INFO
    Custom charsets successfully added to alias charset provider.
    Aug 132009 1:12:22 PM com.openexchange.tools.oxfolder.OXFolderProperties logInfo
    INFO
    :
    Folder Properties Folder Cache Properties:
            
    ENABLE_DB_GROUPING=true
            ENABLE_FOLDER_CACHE
    =true
            ENABLE_INTERNAL_USER_EDIT
    =true
            IGNORE_SHARED_ADDRESSBOOK
    =true
    Aug 13
    2009 1:12:22 PM com.openexchange.groupware.userconfiguration.UserConfigurationStorageInit start
    INFO
    UserConfigurationStorage implementationcom.openexchange.groupware.userconfiguration.CachingUserConfigurationStorage
    Aug 13
    2009 1:12:22 PM com.openexchange.event.impl.EventInit start
    INFO
    Parse Event properties
    Aug 13
    2009 1:12:22 PM com.openexchange.event.impl.EventQueue init
    INFO
    Starting EventQueue
    Aug 13
    2009 1:12:22 PM com.openexchange.event.impl.EventInit start
    INFO
    Adding Notification Listener
    Aug 13
    2009 1:12:22 PM com.openexchange.event.impl.EventInit start
    INFO
    Adding LinkEventHandler
    Aug 13
    2009 1:12:22 PM com.openexchange.event.impl.EventInit start
    INFO
    Adding AttachmentCleaner
    Aug 13
    2009 1:12:22 PM com.openexchange.event.impl.EventInit start
    INFO
    Adding PropertiesCleaner
    Aug 13
    2009 1:12:22 PM com.openexchange.event.impl.EventInit start
    INFO
    Adding LockCleaner
    Aug 13
    2009 1:12:22 PM com.openexchange.mailaccount.internal.MailAccountStorageInit start
    INFO
    MailAccountStorageService successfully injected to server service registry
    Aug 13
    2009 1:12:22 PM com.openexchange.server.impl.Starter adminStart
    INFO
    Admin successfully initialized.
    Aug 132009 1:12:22 PM com.openexchange.server.impl.Starter adminStart
    INFO
    SYSTEM IS UP RUNNING IN ADMIN MODE...
    Aug 132009 1:12:22 PM com.openexchange.groupware.configuration.ParticipantConfig initialize
    INFO
    Read configuration file participant.properties.
    Aug 132009 1:12:22 PM com.openexchange.groupware.contact.ContactConfig initialize
    INFO
    Read configuration file contact.properties.
    Aug 132009 1:12:22 PM com.openexchange.server.osgi.I18nServiceListener addingService
    INFO
    Adding service I18nService for locale fr_FR
    Aug 13
    2009 1:12:22 PM com.openexchange.server.osgi.I18nServiceListener addingService
    INFO
    Adding service I18nService for locale de_DE 
    The problem is that I don't see warnings in the log files (except the max_upload_size).
    Last edited by Guest; 08-13-2009, 03:40 PM.

  • #2
    Hi,

    please execute /opt/open-xchange/sbin/listbundles and post the output. Also post the list of installed packages.

    Greetings

    Comment


    • #3
      Sorry for my late reaction. But I decided to reinstall the system and now it works perfect!

      Thanks for your help!

      Comment

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