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  1. #1
    Ralf Guest

    Default Service temporarily not available Err 503

    Dear Members,

    My settings is as followed:

    Debian Lenny
    Sun-Java 1.5.0.17_b04 mixed Mode, sharing
    MySQL 5.0.51a-24+lenny1
    Open-Xchange Version: 6.10.0 Rev6 (2009-07-19 18:13:40)

    Memory of server is 521 MB (Test-Server)
    VM-Memory in /eopt/open-xchange/etc/groupware/ox-scripfconf.sh is set with:
    JAVA_XTRAOPTS="-Xms512m -Xmx384m -XX:+UseConcMarkSweepGC -XX:NewSize=256m -XX:MaxNewSize=256m -XX:SurvivorRatio=6"

    Now the problem:

    I installed OX exactly as the Installation Guide tells me. But I can't login and get an error 503 on the Web-Gui.

    /opt/open-exchange/sbin/listbundles gives another error like this:

    Code:
    com.openexchange.control.console.internal.ConsoleException: java.io.IOException: Failed to retrieve RMIServer stub: javax.naming.ServiceUnavailableException [Root exception is java.rmi.ConnectException: Connection refused to host: localhost; nested exception is: 
    	java.net.ConnectException: Connection refused]
    	at com.openexchange.control.console.AbstractConsoleHandler.init(AbstractConsoleHandler.java:139)
    	at com.openexchange.control.console.ListBundles.<init>(ListBundles.java:74)
    	at com.openexchange.control.console.ListBundles.main(ListBundles.java:112)
    Caused by: java.io.IOException: Failed to retrieve RMIServer stub: javax.naming.ServiceUnavailableException [Root exception is java.rmi.ConnectException: Connection refused to host: localhost; nested exception is: 
    	java.net.ConnectException: Connection refused]
    	at javax.management.remote.rmi.RMIConnector.connect(RMIConnector.java:317)
    	at javax.management.remote.JMXConnectorFactory.connect(JMXConnectorFactory.java:248)
    	at com.openexchange.control.console.AbstractConsoleHandler.initJMX(AbstractConsoleHandler.java:155)
    	at com.openexchange.control.console.AbstractConsoleHandler.init(AbstractConsoleHandler.java:137)
    	... 2 more
    Caused by: javax.naming.ServiceUnavailableException [Root exception is java.rmi.ConnectException: Connection refused to host: localhost; nested exception is: 
    	java.net.ConnectException: Connection refused]
    	at com.sun.jndi.rmi.registry.RegistryContext.lookup(RegistryContext.java:97)
    	at com.sun.jndi.toolkit.url.GenericURLContext.lookup(GenericURLContext.java:185)
    	at javax.naming.InitialContext.lookup(InitialContext.java:351)
    	at javax.management.remote.rmi.RMIConnector.findRMIServerJNDI(RMIConnector.java:1817)
    	at javax.management.remote.rmi.RMIConnector.findRMIServer(RMIConnector.java:1787)
    	at javax.management.remote.rmi.RMIConnector.connect(RMIConnector.java:259)
    	... 5 more
    Caused by: java.rmi.ConnectException: Connection refused to host: localhost; nested exception is: 
    	java.net.ConnectException: Connection refused
    	at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:574)
    	at sun.rmi.transport.tcp.TCPChannel.createConnection(TCPChannel.java:185)
    	at sun.rmi.transport.tcp.TCPChannel.newConnection(TCPChannel.java:171)
    	at sun.rmi.server.UnicastRef.newCall(UnicastRef.java:306)
    	at sun.rmi.registry.RegistryImpl_Stub.lookup(Unknown Source)
    	at com.sun.jndi.rmi.registry.RegistryContext.lookup(RegistryContext.java:93)
    	... 10 more
    Caused by: java.net.ConnectException: Connection refused
    	at java.net.PlainSocketImpl.socketConnect(Native Method)
    	at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
    	at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
    	at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
    	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
    	at java.net.Socket.connect(Socket.java:520)
    	at java.net.Socket.connect(Socket.java:470)
    	at java.net.Socket.<init>(Socket.java:367)
    	at java.net.Socket.<init>(Socket.java:180)
    	at sun.rmi.transport.proxy.RMIDirectSocketFactory.createSocket(RMIDirectSocketFactory.java:22)
    	at sun.rmi.transport.proxy.RMIMasterSocketFactory.createSocket(RMIMasterSocketFactory.java:128)
    	at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:569)
    	... 15 more

    The attachment contains the Log-File. All other log files have no contenet.

    I did a complete and plain new installation, erased all database and began from scratch.
    Also restarted all services that has been mentioned in the guide.

    But no solution yet.

    Any help would be nice


    Ralf
    Attached Files Attached Files

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    it seems like the groupware or the admindaemon are not started properly. Could you please check "ps axf | grep java"? How many memory does this machine have? What Java version is installed ("java -version"). Is it a virtual server?

    Thanks

  3. #3
    Join Date
    Feb 2007
    Location
    Dortmund, Germany
    Posts
    168

    Default

    It seems, that you have set a Xms of 512M and a Xmx of 384M. This make no sense. Please set the minimum to a smaller value than the maximum.
    Markus Wagner
    Open-Xchange Quality Assurance

  4. #4
    Ralf Guest

    Default

    @ Markus Wagner

    Yes, that's a mistake, but after setting -Xmx512m and -Xms384m the errors are the same.

    @Martin Burauen

    It's a virtual Server in Virtualbox and the machine has 1024k memory

    "ps axf | grep java" results in:

    Code:
    3097 pts/0    S+     0:00                      \_ grep java
     2763 ?        Sl     0:11 /usr/bin/java -Xms100m -Xmx100m -XX:+UseConcMarkSweepGC -XX:NewSize=50m -XX:MaxNewSize=50m -XX:SurvivorRatio=6 -Dopenexchange.propdir=/opt/open-xchange/etc/admindaemon -Dopenexchange.propdir2=/opt/open-xchange/etc/common -Dconfigdir=/opt/open-xchange/etc/admindaemon -Djava.util.logging.config.file=/opt/open-xchange/etc/admindaemon/file-logging.properties -Duser.timezone=GMT -Dlibdir=/opt/open-xchange/bundles/com.openexchange.common/lib -jar /opt/open-xchange/bundles/org.eclipse.osgi_3.3.0.v20070530.jar -configuration file:/opt/open-xchange/etc/admindaemon/osgi/
    Last edited by Ralf; 08-21-2009 at 07:57 AM.

  5. #5
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Okay, the groupware does not start up. Please clear the log files and start it up using /etc/init.d/open-xchange-groupware start. Then monitor activity at those log files. There should be some feedback from the startup process. What java version do you use?

    Greetings

  6. #6
    Ralf Guest

    Default

    Java is Sun-Java 1.5.0.17_b04

    OK, I cleared the log files in /var/log/open-xchange and after that I started like below, but there is no activity in all the log files

    server:/var/log/open-xchange# /etc/init.d/open-xchange-groupware start
    Starting Open-Xchange Groupware: open-xchange-groupware.
    server:/var/log/open-xchange# /etc/init.d/open-xchange-groupware restart
    Restarting Open-Xchange Groupware: start-stop-daemon: warning: failed to kill 3513: No such process
    1 pids were not killed
    No process in pidfile `/var/run/open-xchange-groupware.pid' found running; none killed.
    open-xchange-groupware.
    Process list:

    Code:
      PID TTY          TIME CMD
        1 ?        00:00:01 init
        2 ?        00:00:00 kthreadd
        3 ?        00:00:00 migration/0
        4 ?        00:00:28 ksoftirqd/0
        5 ?        00:00:00 watchdog/0
        6 ?        00:00:01 events/0
        7 ?        00:00:00 khelper
       39 ?        00:00:00 kblockd/0
       41 ?        00:00:00 kacpid
       42 ?        00:00:00 kacpi_notify
       85 ?        00:00:00 kseriod
      118 ?        00:00:00 pdflush
      119 ?        00:00:01 pdflush
      120 ?        00:00:00 kswapd0
      121 ?        00:00:00 aio/0
      549 ?        00:00:00 ksuspend_usbd
      550 ?        00:00:00 khubd
      606 ?        00:00:00 ata/0
      607 ?        00:00:00 ata_aux
      699 ?        00:00:01 kjournald
      776 ?        00:00:00 udevd
     1114 ?        00:00:00 kpsmoused
     1413 ?        00:00:00 kjournald
     1540 ?        00:00:00 portmap
     1551 ?        00:00:00 rpc.statd
     1748 ?        00:00:01 rsyslogd
     1759 ?        00:00:00 acpid
     1769 ?        00:00:00 dbus-daemon
     1781 ?        00:00:00 avahi-daemon
     1782 ?        00:00:00 avahi-daemon
     1799 ?        00:00:03 named
     1821 ?        00:00:00 openvpn
     1836 ?        00:00:00 sshd
     1864 ?        00:00:01 amavisd-new
     1889 ?        00:00:00 mysqld_safe
     1928 ?        00:00:05 mysqld
     1929 ?        00:00:00 logger
     2033 ?        00:00:00 avguard.bin
     2034 ?        00:00:00 avgu_stats
     2059 ?        00:00:00 avsavapi-super
     2060 ?        00:00:17 avguard-ondeman
     2062 ?        00:00:00 amavisd-new
     2063 ?        00:00:00 amavisd-new
     2064 ?        00:00:03 savapi
     2301 ?        00:00:03 clamd
     2399 ?        00:00:00 freshclam
     2424 ?        00:00:00 cyrmaster
     2483 ?        00:00:00 notifyd
     2704 ?        00:00:00 exim4
     2763 ?        00:03:47 java
     2783 ?        00:00:00 inetd
     2805 ?        00:00:04 nmbd
     2812 ?        00:00:00 smbd
     2827 ?        00:00:00 smbd
     2836 ?        00:00:00 sensord
     2858 ?        00:00:01 ntpd
     2866 ?        00:00:00 atd
     2886 ?        00:00:00 cron
     2903 ?        00:00:00 apache2
     2904 ?        00:00:00 apache2
     2906 ?        00:00:00 apache2
     2911 ?        00:00:00 apache2
     2973 ?        00:00:03 fetchmail
     3040 tty1     00:00:00 getty
     3041 tty2     00:00:00 getty
     3044 tty3     00:00:00 getty
     3047 tty4     00:00:00 getty
     3050 tty5     00:00:00 getty
     3053 tty6     00:00:00 getty
     3057 ?        00:00:00 sshd
     3059 ?        00:00:05 sshd
     3060 pts/0    00:00:00 bash
     3073 pts/0    00:00:00 su
     3074 pts/0    00:00:00 bash
     3116 ?        00:00:00 imapd
     3117 ?        00:00:00 imapd
     3143 pts/0    00:00:14 mc
     3145 pts/1    00:00:01 bash
     3588 pts/1    00:00:00 ps
    As far as I can see all log levels are set to SEVERE

    Thank you very much for supporting me
    Last edited by Ralf; 08-21-2009 at 09:04 AM.

  7. #7
    Ralf Guest

    Default

    I made a reboot and attached the resulting logs

    A manual start of the groupware doesn't give any log file entries

    Greetings
    Attached Files Attached Files

  8. #8
    Join Date
    Feb 2007
    Posts
    22

    Default

    Quote Originally Posted by Ralf View Post
    I made a reboot and attached the resulting logs

    A manual start of the groupware doesn't give any log file entries

    Greetings
    Have you solved this? After a new installation ( because I could not solve other Java issues) the admin daemon and groupware daemon dies shortly after start. All Java commands seem to end in a connection refused??
    Also in the download oxfunctions.sh was missing, so apt-get ended in a error.

    Thanks

    Michael

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