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  1. #1
    hakito Guest

    Default Denied update of default mail account of user 3 in context 1

    I try to change the smtp-server settings of an user account. The update fails with the following error-message in the log files:
    Code:
    10.09.2009 00:37:21 com.openexchange.mailaccount.servlet.MailAccountServlet doPut
    SCHWERWIEGEND: ACC-0007 Category=8 Message=Denied update of default mail account of user 3 in context 1. exceptionID=-93477088-133
    ACC-0007 Category=8 Message=Denied update of default mail account of user 3 in context 1. exceptionID=-93477088-133
    	at com.openexchange.mailaccount.servlet.request.MailAccountRequest.actionUpate(MailAccountRequest.java:549)
    	at com.openexchange.mailaccount.servlet.request.MailAccountRequest.action(MailAccountRequest.java:146)
    	at com.openexchange.mailaccount.servlet.MailAccountServlet.doPut(MailAccountServlet.java:171)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:619)
    	at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:381)
    	at com.openexchange.ajax.SessionServlet.service(SessionServlet.java:149)
    	at com.openexchange.ajax.PermissionServlet.service(PermissionServlet.java:91)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
    	at com.openexchange.ajp13.najp.AJPv13RequestHandlerImpl.doServletService(AJPv13RequestHandlerImpl.java:429)
    	at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:128)
    	at com.openexchange.ajp13.najp.AJPv13RequestHandlerImpl.createResponse(AJPv13RequestHandlerImpl.java:282)
    	at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.createResponse(AJPv13ConnectionImpl.java:189)
    	at com.openexchange.ajp13.najp.AJPv13Task.run(AJPv13Task.java:258)
    	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:417)
    	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:269)
    	at java.util.concurrent.FutureTask.run(FutureTask.java:123)
    	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
    	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
    	at java.lang.Thread.run(Thread.java:595)
    Caused by: ACC-0007 Category=8 Message=Denied update of default mail account of user 3 in context 1. exceptionID=-93477088-132
    	at com.openexchange.mailaccount.MailAccountExceptionFactory.createException(MailAccountExceptionFactory.java:82)
    	at com.openexchange.mailaccount.MailAccountExceptionFactory.createException(MailAccountExceptionFactory.java:60)
    	at com.openexchange.exceptions.Exceptions.create(Exceptions.java:139)
    	at com.openexchange.exceptions.Exceptions.create(Exceptions.java:143)
    	at com.openexchange.exceptions.Exceptions.create(Exceptions.java:155)
    	at com.openexchange.mailaccount.internal.RdbMailAccountStorage.updateMailAccount(RdbMailAccountStorage.java:553)
    	at com.openexchange.mailaccount.internal.RdbMailAccountStorage.updateMailAccount(RdbMailAccountStorage.java:511)
    	at com.openexchange.mailaccount.internal.CachingMailAccountStorage.updateMailAccount(CachingMailAccountStorage.java:240)
    	at com.openexchange.mailaccount.servlet.request.MailAccountRequest.actionUpate(MailAccountRequest.java:535)
    	... 18 more
    Can anyone help to solve this?

  2. #2
    Thorben Betten Guest

    Default

    What version do you use?

  3. #3
    Thorben Betten Guest

    Default

    Just came to my mind:
    Did you try to change user's primary mail account? If yes: Only the admin is allowed to change a user's primary mail account.

    The only thing which is allowed to be modified by user is whether the primary mail account is subscribed to unified inbox or not.

    The user has full control about _external_ mail accounts only.

  4. #4
    hakito Guest

    Default

    Yes it was the primary mail account. So the primary mail account for users is only modifyable with the command line tools?

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