Homepage | Products | OX Knowledge Base | Support | Try Now | Contact | Company
OX Logo
Results 1 to 8 of 8
  1. #1
    Join Date
    Mar 2007
    Posts
    23

    Default Problem with IMAP account from other server

    I add a new IMAP account form other server and when click into this inbox, i received this error:

    25-sep-2009 7:04:06 com.openexchange.ajax.Mail actionPutMailList
    GRAVE: MSG-1027 Category=8 Message=An error in protocol to mail server mail.delibera.info with login user@example.org (user=14, context=1). Error message: Expected 30 FETCH responses but got 29 from IMAP folder "Inbox" on server "mail.example.org:143". exceptionID=-1681531690-5825
    MSG-1027 Category=8 Message=An error in protocol to mail server mail.delibera.info with login user@example.org (user=14, context=1). Error message: Expected 30 FETCH responses but got 29 from IMAP folder "Inbox" on server "mail.example.org:143". exceptionID=-1681531690-5825
    at com.openexchange.mail.mime.MIMEMailException.handl eMessagingException(MIMEMailException.java:585)
    at com.openexchange.imap.IMAPMessageStorage.getMessag esLong(IMAPMessageStorage.java:267)
    at com.openexchange.mail.api.enhanced.MailMessageStor ageLong.getMessages(MailMessageStorageLong.java:25 7)
    at com.openexchange.mail.MailServletInterfaceImpl.get MessageList(MailServletInterfaceImpl.java:707)
    at com.openexchange.ajax.Mail.actionPutMailList(Mail. java:2334)
    at com.openexchange.ajax.Mail.actionPutMailList(Mail. java:2258)
    at com.openexchange.ajax.request.MailRequest.action(M ailRequest.java:156)
    at com.openexchange.ajax.Multiple.doAction(Multiple.j ava:289)
    at com.openexchange.ajax.Multiple.parseActionElement( Multiple.java:178)
    at com.openexchange.ajax.Multiple.doPut(Multiple.java :126)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:619)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:365)
    at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:159)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 433)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:128)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:28 6)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:189)
    at com.openexchange.ajp13.najp.AJPv13Task.run(AJPv13T ask.java:281)
    at java.util.concurrent.Executors$RunnableAdapter.cal l(Executors.java:417)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:269)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:123)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
    at java.lang.Thread.run(Thread.java:595)

    And can only see the first email (see attachment)
    I try to delete the next email, but with the same result
    Attached Images Attached Images
    Last edited by dioni; 09-25-2009 at 07:08 AM.

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    what IMAP server software do you use? Does it work with other accounts on that mail backend? Whats special about the account?

    Greetings

  3. #3
    Join Date
    Mar 2007
    Posts
    23

    Default

    Is an IMAP4rev1 server SmarterMail
    Anothers accounts are in this server and works fine

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Thanks for the info. Sadly we don't have such a server tested and its not supported. Can you supply a network sniff of the imap connection and/or server log files?

    Greetings

  5. #5
    Join Date
    Mar 2007
    Posts
    23

    Default

    Sorry Martin, but we do not have access for the log files in the IMAP Server side.

    Regards

  6. #6
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Is it possible to sniff the network traffic to check what imap commands are triggered?

  7. #7
    Join Date
    Mar 2007
    Posts
    23

    Default

    Sorry, but i can not sniff the network traffic

  8. #8
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Then please just open a bug report with the stacktrace and the information you've provided in this thread. Thanks!

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •