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  1. #1
    buddy Guest

    Default Error 503 and 500

    HI!
    i'm so sorry for my english...

    I installed OX6 with this guide http://www.open-xchange.com/wiki/ind...for_Debian_5.0

    at a first I've an error "503 - Service Temporarily Unavailable".
    i'm add in /etc/apache/ports.conf this row.

    NameVirtualHost *:80
    Listen 8009

    after that
    the error change on "500 - internal server error"

    Please, HELP!!!
    Tell me, what i can do?


    Thank you!!!

    my conf:

    The Open-Xchange Server version: 6.12

    OS version: vm Debian 5 in XEN

    The client version: Mozilla firefox 3.0.14

    java version "1.5.0_17"
    Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_17-b04)
    Java HotSpot(TM) 64-Bit Server VM (build 1.5.0_17-b04, mixed mode)

    List run proc:
    Code:
    12632 pts/0    S+     0:00                  \_ grep open-xchange
    11921 ?        Sl     0:29 /usr/bin/java -Xms100m -Xmx100m -XX:+UseConcMarkSweepGC -XX:NewSize=50m -XX:MaxNewSize=50m -XX:SurvivorRatio=6 -Dopenexchange.propdir=/opt/open-xchange/etc/admindaemon -Dopenexchange.propdir2=/opt/open-xchange/etc/common -Dconfigdir=/opt/open-xchange/etc/admindaemon -Djava.util.logging.config.file=/opt/open-xchange/etc/admindaemon/file-logging.properties -Duser.timezone=GMT -Dlibdir=/opt/open-xchange/bundles/com.openexchange.common/lib -jar /opt/open-xchange/bundles/org.eclipse.osgi_3.3.0.v20070530.jar -configuration file:/opt/open-xchange/etc/admindaemon/osgi/
    12214 ?        Sl     0:31 /usr/bin/java -Xms512m -Xmx512m -XX:+UseConcMarkSweepGC -XX:NewSize=256m -XX:MaxNewSize=256m -XX:SurvivorRatio=6 -Djava.awt.headless=true -Dopenexchange.propdir=/opt/open-xchange/etc/groupware -Dopenexchange.propdir2=/opt/open-xchange/etc/common -Djava.util.logging.config.file=/opt/open-xchange/etc/groupware/file-logging.properties -jar /opt/open-xchange/bundles/org.eclipse.osgi_3.3.0.v20070530.jar -configuration file:/opt/open-xchange/etc/groupware/osgi
    Attached Files Attached Files

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    thanks for all the information. Apache *MUST NOT* listen on Port 8009. It only needs to accept HTTPs connections on 80/443. 8009 is AJP and a backend protocol between apache and ox. So you might want to remove the "Listen 8009" directive. Running two processes on the same port is not possible.

    Greetings

  3. #3
    buddy Guest

    Default

    i comment this row.
    error 503 return

    what can i do now?

    thank you much!!!

    rights for /opt/open-xchange/ also check
    Last edited by buddy; 10-28-2009 at 02:23 PM.

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    HTTP 503 does not tell any details. Please check the ox server log again. Thanks

  5. #5
    buddy Guest

    Default

    I understand, that ajax does not work.
    when i going to address http://myipaddress/ajax/
    i see:

    Service Temporarily Unavailable

    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
    Apache/2.2.9 (Debian) mod_jk/1.2.26 Server at myipaddress Port 80
    Attached Files Attached Files

  6. #6
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Sorry, these log files don't contain any information - have they been truncated? Just remove all files from /var/log/open-xchange, restart both services, wait a minute, try to log in an post all log files available.

    Thanks

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