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  1. #1
    Join Date
    May 2009
    Posts
    6

    Unhappy oxtender for Business mobility: unable to create the db tables. [Resolved]

    we have buy today Oxtender for business mobility to work with a RHEL.
    the open-xchange version is 6.12.0 Rev3, and it's work like a charm.
    we have installed the "open-xchange-usm-6.12.0.0-8_8.2.noarch.rpm" and when we try to test with a Nokia N65 with "Microsoft ActiveSync" installed.
    unfortunately the phone unable to connect over the server say "system error" .
    when we look over the logs we see in admindaemon.log:
    Code:
     
    2009-11-09 14:08:32,090 open-xchange-admindaemon INFO  [com.openexchange.groupware.update.UpdateTaskRegistry][Start Level Event Dispatcher]: com.openexchange.groupware.update.UpdateTaskRegistry,addUpdateTask Update task "com.openexchange.usm.database.ox.USMTablesUpdateTask" could not be added either due to static update task setup or because update process has already ran.
    and when we look in the ox6 databases, none tables for USM.

    and the response over the http is :
    Code:
    http://<my server>/Microsoft-Server-ActiveSync
    405 Method Not Allowed
    
    [no description available]
    Mon, 09 November 2009 02:27:11 GMT, Open-Xchange v6.12.0-Rev3

    and a little thing in apache error_log:
    Code:
    [Mon Nov 09 15:08:33 2009] [error] [client 192.168.169.30] File does not exist: /var/www/html/ox6/plugins/com.openexchange.usm.eas, referer: http://192.168.169.1/ox6/ox.html
    [Mon Nov 09 15:08:33 2009] [error] [client 192.168.169.30] File does not exist: /var/www/html/ox6/plugins/com.openexchange.usm, referer: http://192.168.169.1/ox6/ox.html
    thanks by advance it's very important...
    Last edited by adnuser; 11-09-2009 at 06:18 PM. Reason: Resolved

  2. #2
    Join Date
    Feb 2007
    Location
    Dortmund, Germany
    Posts
    168

    Default

    For installation of the OXtender for Business Mobility, please refer to the guide in our wiki:

    http://www.open-xchange.com/wiki/ind...allation_Guide
    Markus Wagner
    Open-Xchange Quality Assurance

  3. #3
    Join Date
    May 2009
    Posts
    6

    Default

    sorry, but i have all read the installation and the plugins list give me:


    Code:
    listbundles
    
    ----snip-----snip--------snip--------snip----------snip
    bundlename: com.openexchange.usm status: ACTIVE
    bundlename: com.openexchange.usm.api status: ACTIVE
    bundlename: com.openexchange.usm.configuration status: ACTIVE
    bundlename: com.openexchange.usm.configuration.impl status: ACTIVE
    bundlename: com.openexchange.usm.configuration.ox status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.calendar status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.contacts status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.folder status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.mail status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.manager status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.tasks status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.tasks.calendar.commons status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.util status: ACTIVE
    bundlename: com.openexchange.usm.database.ox status: ACTIVE
    bundlename: com.openexchange.usm.eas status: ACTIVE
    bundlename: com.openexchange.usm.journal status: ACTIVE
    bundlename: com.openexchange.usm.journal.impl status: ACTIVE
    bundlename: com.openexchange.usm.mapping status: ACTIVE
    bundlename: com.openexchange.usm.ox_event status: ACTIVE
    bundlename: com.openexchange.usm.ox_event.impl status: ACTIVE
    bundlename: com.openexchange.usm.ox_json status: ACTIVE
    bundlename: com.openexchange.usm.ox_json.impl status: ACTIVE
    bundlename: com.openexchange.usm.session.dataobject status: ACTIVE
    bundlename: com.openexchange.usm.session.impl status: ACTIVE
    bundlename: com.openexchange.usm.util status: ACTIVE
    ----snip-----snip--------snip--------snip----------snip

  4. #4
    Join Date
    May 2009
    Posts
    6

    Red face

    big mistake, sorry ....
    the respond is here:
    Code:
    mv /opt/open-xchange/etc/groupware/updatetasks.cfg /root
    /opt/open-xchange/sbin/resetversion -v 33 -c 1
    /etc/init.d/sme-open-xchange-groupware restart
    /etc/init.d/sme-open-xchange-admindaemon restart
    echo "now sleeping 10 secondes for server starting..."
    sleep 10
    mv /root/updatetasks.cfg  /opt/open-xchange/etc/groupware/
    sorry again.

  5. #5
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Quote Originally Posted by adnuser View Post
    Code:
     
    2009-11-09 14:08:32,090 open-xchange-admindaemon INFO  [com.openexchange.groupware.update.UpdateTaskRegistry][Start Level Event Dispatcher]: com.openexchange.groupware.update.UpdateTaskRegistry,addUpdateTask Update task "com.openexchange.usm.database.ox.USMTablesUpdateTask" could not be added either due to static update task setup or because update process has already ran.
    Have you moved updatetasks.cfg away before running the database version reset and the groupware/admin restart? This is critical to do.



    and the response over the http is :
    Code:
    http://<my server>/Microsoft-Server-ActiveSync
    405 Method Not Allowed
    [no description available]
    Mon, 09 November 2009 02:27:11 GMT, Open-Xchange v6.12.0-Rev3
    No problem - that's just the default response when accessing the servlet with a web browser.

    and a little thing in apache error_log:
    Code:
    [Mon Nov 09 15:08:33 2009] [error] [client 192.168.169.30] File does not exist: /var/www/html/ox6/plugins/com.openexchange.usm.eas, referer: http://192.168.169.1/ox6/ox.html
    [Mon Nov 09 15:08:33 2009] [error] [client 192.168.169.30] File does not exist: /var/www/html/ox6/plugins/com.openexchange.usm, referer: http://192.168.169.1/ox6/ox.html
    That just means that the open-xchange-help-usm-eas package is not installed but the user interface tries to access it since the usm package is installed. It would provide some user guides at the web interface.

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