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  1. #1
    TEN Guest

    Default Nokia E52 mail sync problems

    Hi all,

    I have just tried OX USM/EAS with 2 brand new Nokia E52 with limited success. I have E51 running with no problems at all.

    Debian: Lenny
    OX SE: 6.12.0.0.5
    open-xchange-help-usm-eas 6.12.0.0-3
    open-xchange-usm 6.12.0.0-7

    email sync: partially
    contacts sync: working
    calendar sync: working
    tasks sync: working

    Mail is syncronised to the phone, but an error occurs right after saying: mail cannot get syncronized.
    If I delete an email on the phone and sync its actually deleted on the server also, but also with an error right after. Any ideas where to look for more information, the error log on the phone doesn't reveal much.

    Any help is much appreciated

    Update: Its also not possible to send mail from the phone.
    I have tried multitailing every file under /var/log/open-xchange/*
    but not much is happening.
    Last edited by TEN; 11-10-2009 at 11:44 AM. Reason: spelling error

  2. #2
    TEN Guest

    Default Nokia E52 problems

    sudo tail -f /var/log/open-xchange/open-xchange.log.0
    Nov 10, 2009 12:26:09 AM com.openexchange.tools.servlet.http.manager.Concur rentHttpServletManager registerServlet
    INFO: New servlet "com.openexchange.publish.microformats.Microformat Servlet" successfully registered to "publications/contacts/*"
    Nov 10, 2009 12:26:09 AM com.openexchange.tools.servlet.http.manager.Concur rentHttpServletManager registerServlet
    INFO: New servlet "com.openexchange.publish.microformats.Microformat Servlet" successfully registered to "publications/infostore/*"
    Nov 10, 2009 12:26:09 AM com.openexchange.tools.servlet.http.manager.Concur rentHttpServletManager registerServlet
    INFO: New servlet "com.openexchange.publish.microformats.ContactPict ureServlet" successfully registered to "publications/contactPictures/*"
    Nov 10, 2009 12:26:09 AM com.openexchange.tools.servlet.http.manager.Concur rentHttpServletManager registerServlet
    INFO: New servlet "com.openexchange.publish.microformats.InfostoreFi leServlet" successfully registered to "publications/files/*"
    Nov 10, 2009 12:26:09 AM com.openexchange.folderstorage.osgi.FolderStorageA ctivator start
    INFO: Bundle "com.openexchange.folderstorage.osgi.FolderStorage Activator" successfully started!
    Nov 10, 2009 12:26:41 AM com.openexchange.usm.eas.servlet.EASServlet doPost
    FINE: HTTP POST command:FolderSync, user:duffy, deviceId:IMEI355216034074420, deviceType:NokiaE521
    Nov 10, 2009 12:26:43 AM com.openexchange.database.internal.ConnectionPool$ ConnectionLifecycle validate
    WARNING: DBP-0012 Category=5 Message=Connection used for 2002 milliseconds. exceptionID=724522716-1
    DBP-0012 Category=5 Message=Connection used for 2002 milliseconds. exceptionID=724522716-1
    at com.openexchange.database.internal.DBPoolingExcept ionFactory.createException(DBPoolingExceptionFacto ry.java:76)
    at com.openexchange.database.internal.DBPoolingExcept ionFactory.createException(DBPoolingExceptionFacto ry.java:62)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:139)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:143)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:155)
    at com.openexchange.database.DBPoolingExceptionCodes. create(DBPoolingExceptionCodes.java:186)
    at com.openexchange.database.internal.ConnectionPool$ ConnectionLifecycle.validate(ConnectionPool.java:3 18)
    at com.openexchange.pooling.ReentrantLockPool.back(Re entrantLockPool.java:256)
    at com.openexchange.pooling.ReentrantLockPool.back(Re entrantLockPool.java:222)
    at com.openexchange.database.internal.DatabaseService Impl.back(DatabaseServiceImpl.java:222)
    at com.openexchange.database.internal.DatabaseService Impl.back(DatabaseServiceImpl.java:356)
    at com.openexchange.databaseold.Database.back(Databas e.java:225)
    at com.openexchange.groupware.update.SchemaStoreImpl. loadSchema(SchemaStoreImpl.java:423)
    at com.openexchange.groupware.update.SchemaStoreImpl. getSchema(SchemaStoreImpl.java:125)
    at com.openexchange.groupware.update.SchemaStore.getS chema(SchemaStore.java:145)
    at com.openexchange.groupware.update.UpdaterImpl.getS chema(UpdaterImpl.java:125)
    at com.openexchange.groupware.update.UpdaterImpl.isLo cked(UpdaterImpl.java:86)
    at com.openexchange.groupware.update.Updater.isLocked (Updater.java:151)
    at com.openexchange.groupware.contexts.impl.CachingCo ntextStorage$1.load(CachingContextStorage.java:156 )
    at com.openexchange.groupware.contexts.impl.CachingCo ntextStorage$1.load(CachingContextStorage.java:164 )
    at com.openexchange.cache.dynamic.impl.Refresher.refr esh(Refresher.java:165)
    at com.openexchange.groupware.contexts.impl.ContextRe loader.<init>(ContextReloader.java:79)
    at com.openexchange.groupware.contexts.impl.CachingCo ntextStorage.loadContext(CachingContextStorage.jav a:172)
    at com.openexchange.groupware.contexts.impl.ContextSt orage.getContext(ContextStorage.java:115)
    at com.openexchange.context.internal.ContextServiceIm pl.getContext(ContextServiceImpl.java:79)
    at com.openexchange.authentication.database.impl.Data baseAuthentication.handleLoginInfo(DatabaseAuthent ication.java:101)
    at com.openexchange.authentication.service.Authentica tion.login(Authentication.java:92)
    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:137)
    at com.openexchange.ajax.Login.doGet(Login.java:147)
    at com.openexchange.ajax.Login.doPost(Login.java:398)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:616)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:365)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 433)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:128)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:28 6)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:189)
    at com.openexchange.ajp13.najp.AJPv13Task.run(AJPv13T ask.java:281)
    at java.util.concurrent.Executors$RunnableAdapter.cal l(Executors.java:417)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:269)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:123)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
    at java.lang.Thread.run(Thread.java:595)
    Nov 10, 2009 12:26:43 AM com.openexchange.sessiond.impl.SessionHandler addSession
    INFO: Session created. ID: 6ef5c894f9da4047bc9215d44d876ecb, Context: 5, User: 7
    Nov 10, 2009 12:26:43 AM com.openexchange.dataretention.csv.tasks.CSVFileCr eationCallable call
    INFO: Successfully created CSV file "/var/log/open-xchange/OX_mail_01_20091110002643_00001.mail" and added starting header line
    Nov 10, 2009 12:26:43 AM com.openexchange.ajax.Login doGet
    SEVERE: FLD-0007 Category=8 Message=Missing field title in folder in context 5 exceptionID=724522716-3
    FLD-0007 Category=8 Message=Missing field title in folder in context 5 exceptionID=724522716-3
    at com.openexchange.contactcollector.folder.ContactCo llectorFolderCreator.handleLogin(ContactCollectorF olderCreator.java:127)
    at com.openexchange.login.internal.LoginPerformer$1.r un(LoginPerformer.java:271)
    at java.util.concurrent.Executors$RunnableAdapter.cal l(Executors.java:417)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:269)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:123)
    at java.util.concurrent.ScheduledThreadPoolExecutor$S cheduledFutureTask.access$301(ScheduledThreadPoolE xecutor.java:65)
    at java.util.concurrent.ScheduledThreadPoolExecutor$S cheduledFutureTask.run(ScheduledThreadPoolExecutor .java:168)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: FLD-0007 Category=8 Message=Missing field title in folder in context 5 exceptionID=724522716-2
    at com.openexchange.tools.oxfolder.OXFolderManagerImp l.createFolder(OXFolderManagerImpl.java:225)
    at com.openexchange.contactcollector.folder.ContactCo llectorFolderCreator.handleLogin(ContactCollectorF olderCreator.java:113)
    ... 9 more
    Nov 10, 2009 12:26:43 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 0:0:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/config/
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl login
    FINE: 0:0:duffy@acme-corp.com:EAS:IMEI355216034074420 Logged in, session id = e79eb9f767714608b511ab5094c4cdac
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService getReadOnly
    FINE: Retrieving read only JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.manager.impl.Con tentTypeManagerImpl registerContentType
    INFO: ContentType calendar registered
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.manager.impl.Con tentTypeManagerImpl registerContentType
    INFO: ContentType contacts registered
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.manager.impl.Con tentTypeManagerImpl registerContentType
    INFO: ContentType folder registered
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.manager.impl.Con tentTypeManagerImpl registerContentType
    INFO: ContentType mail registered
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.manager.impl.Con tentTypeManagerImpl registerContentType
    INFO: ContentType tasks registered
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService backReadOnly
    FINE: Releasing read only JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService getReadOnly
    FINE: Retrieving read only JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService backReadOnly
    FINE: Releasing read only JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 FolderHierarchy(true) Starting incremental sync, resolution=USE_SERVER_DELETE_OVER_CHANGE, timestamp=1257812574309
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folderdefault0/INBOX
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
    Nov 10, 2009 12:26:44 AM com.openexchange.imap.acl.ACLExtensionAutoDetector $ACLExtensionCallable call
    INFO:
    IMAP server [/10.2.10.5:143] CAPABILITY response indicates no support of ACL extension.
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folderdefault0/Drafts
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folderdefault0/Trash
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folderdefault0/Sent
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folder43
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
    Nov 10, 2009 12:26:44 AM

  3. #3
    TEN Guest

    Default

    com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folder41
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folder42
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.session.impl.DataObjectStorag e put
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Storing in DB cache '' for 1257812804392, keeping 1257812574309, removing older than 1257812804392
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService getWritable
    FINE: Retrieving read/write JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService backWritable
    FINE: Releasing read/write JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.session.impl.DataObjectStorag e retain
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Removing from DB cache all except [F43, F41, Fdefault0/Drafts, F42, Fdefault0/Sent, Fdefault0/Trash, Fdefault0/INBOX, ]
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService getWritable
    FINE: Retrieving read/write JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService backWritable
    FINE: Releasing read/write JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 FolderHierarchy(true) Incremental sync finished
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.eas.servlet.EASServlet writeResponse
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420: FolderSync executed in 2760 ms, 7 OX calls took 156 ms.
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.eas.servlet.EASServlet doPost
    FINE: HTTP POST command:Sync, user:duffy, deviceId:IMEI355216034074420, deviceType:NokiaE521
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.eas.delegate.SyncDelegate handleRequest
    FINE: Ignoring DeletesAsMoves
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService getReadOnly
    FINE: Retrieving read only JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService backReadOnly
    FINE: Releasing read only JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 default0/INBOX(true) Starting incremental sync, resolution=USE_SERVER_DELETE_OVER_CHANGE, timestamp=1257812574932
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.util.AbstractTra nsferHandler readStandardFolderContent
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Read all mail in folder default0/INBOX
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/mail
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doPut
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 PUT http://localhost/ajax/mail
    [{"folder":"default0/INBOX","id":"3"}]
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.session.impl.DataObjectStorag e put
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Storing in DB cache 'Fdefault0/INBOX' for 1257812805135, keeping 1257812574932, removing older than 1257812805135
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.database.ox.OXDBService getWritable
    FINE: Retrieving read/write JDBC Connection for 5
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.database.ox.OXDBService backWritable
    FINE: Releasing read/write JDBC Connection for 5
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 default0/INBOX(true) Incremental sync finished
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.eas.servlet.EASServlet writeResponse
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420: Sync executed in 271 ms, 2 OX calls took 249 ms.
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.eas.servlet.EASServlet doPost
    FINE: HTTP POST command:Sync, user:duffy, deviceId:IMEI355216034074420, deviceType:NokiaE521
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.eas.delegate.SyncDelegate handleRequest
    FINE: Ignoring DeletesAsMoves
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.database.ox.OXDBService getReadOnly
    FINE: Retrieving read only JDBC Connection for 5
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.database.ox.OXDBService backReadOnly
    FINE: Releasing read only JDBC Connection for 5
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 41(true) Starting incremental sync, resolution=USE_SERVER_DELETE_OVER_CHANGE, timestamp=1257806541170
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.contenttypes.calendar.impl.Ap pointmentContentTypeTransferHandler readFolderContent
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Read all calendar in folder 41
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/calendar
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.session.impl.DataObjectStorag e put
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Storing in DB cache 'F41' for 1257806541171, keeping 1257806541170, removing older than 1257806541171
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.database.ox.OXDBService getWritable
    FINE: Retrieving read/write JDBC Connection for 5
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.database.ox.OXDBService backWritable
    FINE: Releasing read/write JDBC Connection for 5
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 41(true) Incremental sync finished
    Nov 10, 2009 12:26:45 AM com.openexchange.usm.eas.servlet.EASServlet writeResponse
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420: Sync executed in 57 ms, 1 OX calls took 43 ms.
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.eas.servlet.EASServlet doPost
    FINE: HTTP POST command:Sync, user:duffy, deviceId:IMEI355216034074420, deviceType:NokiaE521
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.eas.delegate.SyncDelegate handleRequest
    FINE: Ignoring DeletesAsMoves
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService getReadOnly
    FINE: Retrieving read only JDBC Connection for 5
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService backReadOnly
    FINE: Releasing read only JDBC Connection for 5
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 42(true) Starting incremental sync, resolution=USE_SERVER_DELETE_OVER_CHANGE, timestamp=1257806845994
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.contenttypes.util.AbstractTra nsferHandler readStandardFolderContent
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Read all contacts in folder 42
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/contacts
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.session.impl.DataObjectStorag e put
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Storing in DB cache 'F42' for 1257806845995, keeping 1257806845994, removing older than 1257806845995
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService getWritable
    FINE: Retrieving read/write JDBC Connection for 5
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService backWritable
    FINE: Releasing read/write JDBC Connection for 5
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 42(true) Incremental sync finished
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.eas.servlet.EASServlet writeResponse
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420: Sync executed in 134 ms, 1 OX calls took 115 ms.
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.eas.servlet.EASServlet doPost
    FINE: HTTP POST command:Sync, user:duffy, deviceId:IMEI355216034074420, deviceType:NokiaE521
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.eas.delegate.SyncDelegate handleRequest
    FINE: Ignoring DeletesAsMoves
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService getReadOnly
    FINE: Retrieving read only JDBC Connection for 5
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService backReadOnly
    FINE: Releasing read only JDBC Connection for 5
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 43(true) Starting incremental sync, resolution=USE_SERVER_DELETE_OVER_CHANGE, timestamp=1257812576623
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.contenttypes.util.AbstractTra nsferHandler readStandardFolderContent
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Read all tasks in folder 43
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/tasks
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.session.impl.DataObjectStorag e put
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Storing in DB cache 'F43' for 1257812806935, keeping 1257812576623, removing older than 1257812806935
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService getWritable
    FINE: Retrieving read/write JDBC Connection for 5
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService backWritable
    FINE: Releasing read/write JDBC Connection for 5
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 43(true) Incremental sync finished
    Nov 10, 2009 12:26:46 AM com.openexchange.usm.eas.servlet.EASServlet writeResponse
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420: Sync executed in 26 ms, 1 OX calls took 19 ms.

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Thanks for reporting, we'll analyze the log file.

  5. #5
    TEN Guest

    Default Nokia E52 problems

    Hi Martin,

    That sounds great, I'll be here all day if you need me to test something with
    the phones or if you need output from more log files.

    /Troels

  6. #6
    TEN Guest

    Default Nokia E52 problems

    Just a little background info in case its needed.

    GUI Version: 6.12.0 Rev4
    Server Version: 6.12.0-Rev4

    #java -version
    java version "1.5.0_17"
    Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_17-b04)
    Java HotSpot(TM) Client VM (build 1.5.0_17-b04, mixed mode, sharing)

    #dpkg -l | grep open-xchange

    ii open-xchange 6.12.0.0-6 Open-Xchange server scripts and configuratio
    ii open-xchange-activation 1.1.1-12 Bundled version of the Java Activation Frame
    ii open-xchange-admin 6.12.0.0-6 Open Xchange Admin Daemon containing command
    ii open-xchange-admin-client 6.12.0.0-6 The Open Xchange Admin Daemon RMI client lib
    ii open-xchange-admin-doc 6.12.0.0-6 Documentation for the Open Xchange RMI clien
    ii open-xchange-admin-lib 6.12.0.0-6 The Open Xchange Admin Daemon Bundle client
    ii open-xchange-admin-plugin-hosting 6.12.0.0-5 Open Xchange Admin Hosting Plugin
    ii open-xchange-admin-plugin-hosting-client 6.12.0.0-5 The Open Xchange Admin Hosting RMI client li
    ii open-xchange-admin-plugin-hosting-doc 6.12.0.0-5 Documentation for the Open Xchange RMI clien
    ii open-xchange-admin-plugin-hosting-lib 6.12.0.0-5 The Open Xchange Admin Hosting Bundle client
    ii open-xchange-authentication-database 6.12.0.0-5 The Open-Xchange Database Authentication
    ii open-xchange-cache 6.12.0.0-5 The Open-Xchange Server Caching Bundle
    ii open-xchange-calendar 6.12.0.0-5 Calendar Module
    ii open-xchange-charset 6.12.0.0-5 charset bundle
    ii open-xchange-common 6.12.0.0-5 jar files and OSGi bundles commonly used by
    ii open-xchange-configjump-generic 6.12.0.0-5 The Open-Xchange generic ConfigJump
    ii open-xchange-configjump-generic-gui 6.12.0.0-5 The Open-Xchange generic ConfigJump GUI comp
    ii open-xchange-configread 6.12.0.0-5 The Open-Xchange Server Config Bundle
    ii open-xchange-contactcollector 6.12.0.0-5 The contact collector collects eMail address
    ii open-xchange-control 6.12.0.0-5 The Open-Xchange Server Control Bundle
    ii open-xchange-conversion 6.12.0.0-5 The Open-Xchange Conversion Bundle
    ii open-xchange-conversion-engine 6.12.0.0-5 The Open-Xchange Conversion Engine Bundle
    ii open-xchange-conversion-servlet 6.12.0.0-5 The Open-Xchange Conversion Servlet
    ii open-xchange-crypto 6.12.0.0-5 Provides cryptography services to bundles in
    ii open-xchange-data-conversion-ical4j 6.12.0.0-5 The Open-Xchange data conversion iCal4j impl
    ii open-xchange-dataretention 6.12.0.0-5 The Open-Xchange Server Data Retention Bundl
    ii open-xchange-dataretention-csv 6.12.0.0-5 The Open-Xchange Data Retention CSV Bundle
    ii open-xchange-easylogin 6.12.0.0-5 Open-Xchange Easylogin
    ii open-xchange-genconf 6.12.0.0-5 The Open-Xchange Server Generic Configuratio
    ii open-xchange-genconf-mysql 6.12.0.0-5 Stores a set of generic options in the mysql
    ii open-xchange-global 6.12.0.0-5 global bundle
    ii open-xchange-group-managerequest 6.12.0.0-5 The Open-Xchange Server Group Management Req
    ii open-xchange-gui 6.12.0.0-5 Package containing the AJAX gui
    ii open-xchange-gui-lang-community-da-dk 6.12.0.0-6 Package containing translation for da_DK
    ii open-xchange-help-usm-eas 6.12.0.0-3 Open-Xchange OXTender for Business Mobility
    ii open-xchange-i18n 6.12.0.0-5 The Open-Xchange i18n Bundle
    ii open-xchange-imap 6.12.0.0-5 The Open-Xchange Server IMAP Bundle
    ii open-xchange-jcharset 1.3.0-50 jcharset bundle
    ii open-xchange-lang 6.12.0.0-5 Package containing i18n helper functions
    ii open-xchange-lang-community-da-dk 6.12.0.0-5 Package containing translation for da_DK
    ii open-xchange-mailfilter 6.12.0.0-5 Open Xchange Mailfilter Plugin
    ii open-xchange-management 6.12.0.0-5 The Open-Xchange Management Bundle
    ii open-xchange-monitoring 6.12.0.0-5 The Open-Xchange Monitoring Bundle
    ii open-xchange-online-help-de 6.12.0.0-4 Package containing german OX online help
    ii open-xchange-online-help-en 6.12.0.0-4 Package containing english OX online help
    ii open-xchange-online-help-fr 6.12.0.0-4 Package containing french OX online help
    ii open-xchange-passwordchange-database 6.12.0.0-5 The Open-Xchange Password Change Database Bu
    ii open-xchange-passwordchange-servlet 6.12.0.0-5 The Open-Xchange Password Change Servlet
    ii open-xchange-pop3 6.12.0.0-5 The Open-Xchange Server POP3 Bundle
    ii open-xchange-publish 6.12.0.0-5 Interfaces defining the OX publication API
    ii open-xchange-publish-basic 6.12.0.0-5 Basic OSGi based implementation of the publi
    ii open-xchange-publish-infostore-online 6.12.0.0-5 Publishes a single infostore document extern
    ii open-xchange-publish-json 6.12.0.0-5 HTTP-API Interface implementation for public
    ii open-xchange-publish-microformats 6.12.0.0-5 Publishes a set of objects in OXMF externall
    ii open-xchange-push-udp 6.12.0.0-5 The Open-Xchange Server Push UDP Bundle
    ii open-xchange-resource-managerequest 6.12.0.0-5 The Open-Xchange Server Resource Manage Requ
    ii open-xchange-server 6.12.0.0-6 The Open-Xchange Server Bundle
    ii open-xchange-sessiond 6.12.0.0-5 The Open-Xchange Server Session Daemon
    ii open-xchange-settings-extensions 6.12.0.0-5 The Open-Xchange Settings Extensions
    ii open-xchange-smtp 6.12.0.0-5 The Open-Xchange Server SMTP Bundle
    ii open-xchange-spamhandler-default 6.12.0.0-5 The Open-Xchange Default Spam Handler
    ii open-xchange-sql 6.12.0.0-5 SQL Builder API
    ii open-xchange-subscribe 6.12.0.0-5 Basic OSGi based implementation of the subsc
    ii open-xchange-subscribe-crawler 6.12.0.0-5 Subscribe Crawler feeds
    ii open-xchange-subscribe-json 6.12.0.0-5 HTTP-API Interface implementation for subscr
    ii open-xchange-subscribe-microformats 6.12.0.0-5 Subscribe Microformat feeds
    ii open-xchange-templating 6.12.0.0-5 Provides access to the templating subsystem
    ii open-xchange-timer 6.12.0.0-5 The Open-Xchange Timer Bundle
    ii open-xchange-unifiedinbox 6.12.0.0-5 The Open-Xchange Server Unified INBOX Bundle
    ii open-xchange-usm 6.12.0.0-7 The Open-Xchange Server USM Bundle
    ii open-xchange-xerces-sun 6.12.0.0-5 Xerces Compat for Sun Java
    ii open-xchange-xml 6.12.0.0-5 XML Services

    #sudo /opt/open-xchange/sbin/listbundles

    bundlename: org.eclipse.osgi status: ACTIVE
    bundlename: com.openexchange.authentication.database status: ACTIVE
    bundlename: com.openexchange.caching status: ACTIVE
    bundlename: com.openexchange.calendar status: ACTIVE
    bundlename: com.openexchange.charset status: ACTIVE
    bundlename: com.openexchange.common status: ACTIVE
    bundlename: com.openexchange.configjump.generic status: ACTIVE
    bundlename: com.openexchange.configread status: ACTIVE
    bundlename: com.openexchange.contactcollector status: ACTIVE
    bundlename: com.openexchange.control status: ACTIVE
    bundlename: com.openexchange.conversion.engine status: ACTIVE
    bundlename: com.openexchange.conversion status: ACTIVE
    bundlename: com.openexchange.conversion.servlet status: ACTIVE
    bundlename: com.openexchange.crypto status: ACTIVE
    bundlename: com.openexchange.data.conversion.ical.ical4j status: ACTIVE
    bundlename: com.openexchange.dataretention.csv status: ACTIVE
    bundlename: com.openexchange.dataretention status: ACTIVE
    bundlename: com.openexchange.datatypes.genericonf status: ACTIVE
    bundlename: com.openexchange.datatypes.genericonf.storage status: ACTIVE
    bundlename: com.openexchange.easylogin status: ACTIVE
    bundlename: com.openexchange.global status: ACTIVE
    bundlename: com.openexchange.group.managerequest status: ACTIVE
    bundlename: com.openexchange.groupware.settings.extensions status: ACTIVE
    bundlename: com.openexchange.i18n status: ACTIVE
    bundlename: com.openexchange.imap status: ACTIVE
    bundlename: com.openexchange.mail.filter status: ACTIVE
    bundlename: com.openexchange.management status: ACTIVE
    bundlename: com.openexchange.monitoring status: ACTIVE
    bundlename: com.openexchange.passwordchange.database status: ACTIVE
    bundlename: com.openexchange.passwordchange.servlet status: ACTIVE
    bundlename: com.openexchange.pop3 status: ACTIVE
    bundlename: com.openexchange.publish.basic status: ACTIVE
    bundlename: com.openexchange.publish status: ACTIVE
    bundlename: com.openexchange.publish.json status: ACTIVE
    bundlename: com.openexchange.publish.microformats status: ACTIVE
    bundlename: com.openexchange.publish.online.infostore status: ACTIVE
    bundlename: com.openexchange.push.udp status: ACTIVE
    bundlename: com.openexchange.resource.managerequest status: ACTIVE
    bundlename: com.openexchange.server status: ACTIVE
    bundlename: com.openexchange.sessiond status: ACTIVE
    bundlename: com.openexchange.smtp status: ACTIVE
    bundlename: com.openexchange.spamhandler.default status: ACTIVE
    bundlename: com.openexchange.sql status: ACTIVE
    bundlename: com.openexchange.subscribe.crawler status: ACTIVE
    bundlename: com.openexchange.subscribe status: ACTIVE
    bundlename: com.openexchange.subscribe.json status: ACTIVE
    bundlename: com.openexchange.subscribe.microformats status: ACTIVE
    bundlename: com.openexchange.templating status: ACTIVE
    bundlename: com.openexchange.timer status: ACTIVE
    bundlename: com.openexchange.unifiedinbox status: ACTIVE
    bundlename: com.openexchange.usm status: ACTIVE
    bundlename: com.openexchange.usm.api status: ACTIVE
    bundlename: com.openexchange.usm.configuration status: ACTIVE
    bundlename: com.openexchange.usm.configuration.impl status: ACTIVE
    bundlename: com.openexchange.usm.configuration.ox status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.calendar status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.contacts status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.folder status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.mail status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.manager status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.tasks status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.tasks.calendar.c ommons status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.util status: ACTIVE
    bundlename: com.openexchange.usm.database.ox status: ACTIVE
    bundlename: com.openexchange.usm.eas status: ACTIVE
    bundlename: com.openexchange.usm.journal status: ACTIVE
    bundlename: com.openexchange.usm.journal.impl status: ACTIVE
    bundlename: com.openexchange.usm.mapping status: ACTIVE
    bundlename: com.openexchange.usm.ox_event status: ACTIVE
    bundlename: com.openexchange.usm.ox_event.impl status: ACTIVE
    bundlename: com.openexchange.usm.ox_json status: ACTIVE
    bundlename: com.openexchange.usm.ox_json.impl status: ACTIVE
    bundlename: com.openexchange.usm.session.dataobject status: ACTIVE
    bundlename: com.openexchange.usm.session.impl status: ACTIVE
    bundlename: com.openexchange.usm.util status: ACTIVE
    bundlename: com.openexchange.xerces.sun status: ACTIVE
    bundlename: com.openexchange.xml status: ACTIVE
    bundlename: javax.activation status: ACTIVE
    bundlename: javax.servlet status: ACTIVE
    bundlename: net.freeutils.jcharset status: ACTIVE
    bundlename: org.apache.commons.cli status: ACTIVE
    bundlename: org.apache.commons.lang status: ACTIVE
    bundlename: org.apache.commons.logging status: ACTIVE
    bundlename: org.eclipse.equinox.ds status: ACTIVE
    bundlename: org.eclipse.equinox.event status: ACTIVE
    bundlename: org.eclipse.equinox.util status: ACTIVE
    bundlename: org.eclipse.osgi.services status: ACTIVE


    Output from *#0000# on Nokia E52 phone.
    Software version
    021.013
    Software version date
    03-jul-2009
    Custom version
    021.013.221.01
    Custom version date
    20-jul-2009
    Language set
    03.01
    Model
    E52-1
    Type
    RM-469
    Latest update
    Not updated

    Mail for exchange version
    2.0.5
    Last edited by TEN; 11-10-2009 at 11:29 AM.

  7. #7
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Okay this seems to be device specific. We have a E51 and it works great. The log file does not show any issues. According to the Nokia website, there is a 2.9.158 Version of Mail For Exchange available. Could you try to get this one running on your phone?

    http://europe.nokia.com/get-support-...y-and-download
    (you have to scroll down a lot...)

    Thanks a lot!

  8. #8
    TEN Guest

    Default Nokia E52 sync problems

    Hello again,

    Here is what I found out about the sync issue. There is no mail for exchange client available from Nokia, other than the one pre installed on the phone "Email 2.0.5" and there is a bug in this.

    I have tried upgrading my way out of trouble, but even with software version 022.009 from the 14. october email sync just doesn't work, there is however a way to get around this. Datawiz the company thats behinde roadsync for Symbian has a client available for Nokia E52 that works!!. I know this is not a real solution but since customers are impatient, this is what we are going for, for now anyway.

    Does anybody have a contact with Nokias mail for exchange development department, so that we can tell them about this bug.

  9. #9
    Join Date
    Oct 2011
    Posts
    2

    Default

    Hello TEN,

    we use Nokia E52 in our company, too. And for my Nokia E52 I activated EAS, too. And sometimes the client is loading mails and then it is blank. I tried to find out the soultion (HTML and / or plain-text mails, but could not reproduce it. So I guess this is a Nokia issue.

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