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  1. #1
    jkimb0422 Guest

    Default Groupware stopped working

    I am running the CE on a Debian 4.0 system. For over a year it has run flawlessly. However, I needed to upgrade the apache webserver, so I run apt-get upgrade apache, and it upgraded a "bunch of stuff". Now, when I try to run "open-xchange-groupware start", it looks like it starts, but it actually does not. Everything else like, mysql, cyrus, postfix all run fine, and I can get and send email, but I don't have access to the Web Mail interface. I do not see any errors in the logs, and I have no clue what would be causing the groupware to not start.

    Any suggestions would be appreciated.

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Please provide log files and information. Otherwise we have to guess what could have happened.

  3. #3
    jkimb0422 Guest

    Default Which Logs?

    Which logs do I need to show?

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    You might move the old logs at /var/log/open-xchange away and start the groupware. Then check what logs are written to /var/log/open-xchange

    Greetings

  5. #5
    jkimb0422 Guest

    Default Log Information

    ------------> open-xchange-console.log

    Exception in thread "main" java.lang.ExceptionInInitializerError
    at java.lang.Class.initializeClass(libgcj.so.90)
    at Starter.<init>(Starter.java:126)
    at ComfireServer.main(ComfireServer.java:62)
    Caused by: java.util.regex.PatternSyntaxException: At position 9 in regular expression pattern:
    At position 0 in regular expression pattern:
    unsupported name ASCII
    ([\p{ASCII}&&[^\p{Blank}]]+)\*?
    ^
    at java.util.regex.Pattern.<init>(libgcj.so.90)
    at java.util.regex.Pattern.compile(libgcj.so.90)
    at java.util.regex.Pattern.compile(libgcj.so.90)
    at com.openexchange.tools.servlet.http.HttpServletMan ager.<clinit>(HttpServletManager.java:342)
    at java.lang.Class.initializeClass(libgcj.so.90)
    ...2 more
    Caused by: gnu.java.util.regex.REException: At position 9 in regular expression pattern:
    At position 0 in regular expression pattern:
    unsupported name ASCII
    at gnu.java.util.regex.RE.getRETokenNamedProperty(lib gcj.so.90)
    at gnu.java.util.regex.RE.parseCharClass(libgcj.so.90 )
    at gnu.java.util.regex.RE.initialize(libgcj.so.90)
    at gnu.java.util.regex.RE.<init>(libgcj.so.90)
    at gnu.java.util.regex.RE.initialize(libgcj.so.90)
    at gnu.java.util.regex.RE.<init>(libgcj.so.90)
    at gnu.java.util.regex.RE.<init>(libgcj.so.90)
    at java.util.regex.Pattern.<init>(libgcj.so.90)
    ...6 more
    Caused by: gnu.java.util.regex.REException: At position 0 in regular expression pattern:
    unsupported name ASCII
    at gnu.java.util.regex.RETokenNamedProperty.getHandle r(libgcj.so.90)
    at gnu.java.util.regex.RETokenNamedProperty.<init>(li bgcj.so.90)
    at gnu.java.util.regex.RE.getRETokenNamedProperty(lib gcj.so.90)
    ...13 more

    -------------> open-xchange.log.0

    16-Nov-09 10:37:19 AM Starter <init>
    INFO: Open-Xchange 6.0
    16-Nov-09 10:37:19 AM Starter <init>
    INFO: (c) Open-Xchange Inc. , Open-Xchange GmbH
    16-Nov-09 10:37:19 AM Starter <init>
    INFO: Linux i386 2.6.18-6-k7
    16-Nov-09 10:37:19 AM Starter <init>
    INFO: 1.5.0
    16-Nov-09 10:37:19 AM Starter <init>
    INFO: VM Total Memory : 6,472 KB
    16-Nov-09 10:37:19 AM Starter <init>
    INFO: VM Free Memory : 72 KB
    16-Nov-09 10:37:19 AM Starter <init>
    INFO: VM Used Memory : 6,400 KB
    16-Nov-09 10:37:19 AM Starter <init>
    INFO: System version : Open-Xchange Server [0] initializing ...
    16-Nov-09 10:37:19 AM Starter <init>
    INFO: Server Footprint : -840281357
    16-Nov-09 10:37:19 AM Starter <init>
    INFO: Initializing servlet instances

  6. #6
    Join Date
    Feb 2007
    Location
    Dortmund, Germany
    Posts
    168

    Default

    please post the output of
    Code:
    java -version
    Markus Wagner
    Open-Xchange Quality Assurance

  7. #7
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Looks like GCJ is installed and the default VM, please run "update-alternatives --config java" and select SUN Java as default VM.

  8. #8
    jkimb0422 Guest

    Default Groupware not working

    after running "update-alternatives --config java" it looks like it starts. However when I try to access the webmail, I get the login and put in my username and password. then get a box that pops up saying "Error 503 - Service Temporarily Unavailable"

    java version "1.5.0_14"
    Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_14-b03)
    Java HotSpot(TM) Client VM (build 1.5.0_14-b03, mixed mode, sharing)


    ---------> open-xchange.log.0
    Nov 16, 2009 5:57:54 PM com.openexchange.pooling.ReentrantLockPool back
    FINEST: Back time: 0
    Nov 16, 2009 5:57:54 PM com.openexchange.groupware.ldap.CachingUserStorage getUserId
    FINEST: Cache HIT. Context: 1 User: jkimberly
    Nov 16, 2009 5:57:55 PM com.openexchange.imap.user2imap.User2IMAPAutoDetec tor loadUser2IMAPImpl
    INFO:
    IMAP server [localhost/127.0.0.1] greeting successfully mapped to: Cyrus
    Nov 16, 2009 5:57:55 PM com.openexchange.tools.ajp13.AJPv13Listener run
    FINE: AJP-0004 Category=6 Message=No data provided from web server: input stream returned "-1" while reading AJP magic bytes in package #1. Wait for input data took 6msec. exceptionID=1504803009-1
    AJP-0004 Category=6 Message=No data provided from web server: input stream returned "-1" while reading AJP magic bytes in package #1. Wait for input data took 6msec. exceptionID=1504803009-1
    at com.openexchange.tools.ajp13.AJPv13RequestHandler. readInitialBytes(AJPv13RequestHandler.java:199)
    at com.openexchange.tools.ajp13.AJPv13RequestHandler. processPackage(AJPv13RequestHandler.java:271)
    at com.openexchange.tools.ajp13.AJPv13Connection.proc essRequest(AJPv13Connection.java:161)
    at com.openexchange.tools.ajp13.AJPv13Listener.run(AJ Pv13Listener.java:244)
    at java.lang.Thread.run(Thread.java:595)
    Nov 16, 2009 5:58:04 PM com.openexchange.pooling.ReentrantLockPool run
    FINEST: Starting cleaner run.
    Nov 16, 2009 5:58:04 PM com.openexchange.pooling.ReentrantLockPool run
    FINEST: Clean run ending. Time: 1
    Nov 16, 2009 5:58:04 PM com.openexchange.database.Pools run
    FINEST: Starting cleaner run.
    Nov 16, 2009 5:58:04 PM com.openexchange.database.Pools run
    FINEST: Cleaner run ending.
    Nov 16, 2009 5:58:04 PM com.openexchange.pooling.ReentrantLockPool run
    FINEST: Starting cleaner run.
    Nov 16, 2009 5:58:04 PM com.openexchange.pooling.ReentrantLockPool run
    FINEST: Clean run ending. Time: 0
    Nov 16, 2009 5:58:08 PM com.openexchange.tools.ajp13.AJPv13Watcher$Task run
    FINEST:
    ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++
    AJP-Watcher's run done: Waiting=0 Running=0 Exceeded=0 Total=100
    ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++

  9. #9
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Ehm... what version of OX are you using? This one looks ancient..
    Has it been built from sources or properly installed through packages?

    Greetings

  10. #10
    jkimb0422 Guest

    Default Groupware not working

    It was built from sources about 1 1/2 years ago. I was afraid of upgrading it, fearing everything would stop working. Where is a good place to get recent Debian 4.0 packages that can be installed?

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