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  1. #1
    Join Date
    Sep 2009
    Location
    Darmstadt
    Posts
    6

    Default User can't be found in Kontext 10

    Hello,

    We used the full amount of licences, deleted one and added one user in the udm.
    During login with the new user following message appeared:

    Fehlermeldung: Benutzer neu nicht in Kontext 10 gefunden (LGI-0012, 1612465803-93)

    We relaunched the ucm. Nothing happend.

    The new user appears grey (inactive) in contacts.

    can anyone help?

    thank you in advance

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    please contact the support about licensing issues.

    Thanks

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