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Thread: login fail

  1. #1
    mablasfor Guest

    Default login fail

    first of all sorry about my English.
    after doing the installation and create the context and users, when I log in, attached a print screen with error 404.
    in the apache log appears:
    [Tue April 20 16:51:08 2010] [error] [client 192.168.3.42] File does not exist: / var / www / ajax, referer: http://192.168.3.33/ox6/ox.html
    any suggestion please?

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    seems like apache lacks a mod_proxy_ajp configuration. The servlets are missing. Check the installation guide for a sample configuration.

  3. #3
    mablasfor Guest

    Default

    thanks for answering
    the error has changed now, print screen says in Spanish:
    Error: The connection is not possible at the moment. Please try again later. (LGI-0005, -1283494732-6)
    and in apache log doesn't show any error
    can you help me, please?
    Last edited by mablasfor; 04-20-2010 at 05:58 PM.

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Please check the OX logfiles at /var/log/open-xchange

  5. #5
    mablasfor Guest

    Default

    Hi, thanks again.

    Open-xchange log says this:

    Apr 22, 2010 8:51:27 AM com.openexchange.ajax.Login doLogin
    SEVERE: LGI-0005 Category=5 Message=Login not possible at the moment. Please try again later. exceptionID=1275335713-8
    LGI-0005 Category=5 Message=Login not possible at the moment. Please try again later. exceptionID=1275335713-8
    at com.openexchange.authentication.exception.LoginExc eptionFactory.createException(LoginExceptionFactor y.java:82)
    at com.openexchange.authentication.exception.LoginExc eptionFactory.createException(LoginExceptionFactor y.java:62)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:139)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:159)
    at com.openexchange.authentication.LoginExceptionCode s.create(LoginExceptionCodes.java:189)
    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:166)
    at com.openexchange.ajax.Login.doLogin(Login.java:340 )
    at com.openexchange.ajax.Login.doGet(Login.java:138)
    at com.openexchange.ajax.Login.doPost(Login.java:318)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:616)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:384)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 504)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:129)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:31 6)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:207)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:346)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:737)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:763)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: SRV-0001 Category=4 Message=The required service com.openexchange.authentication.AuthenticationServ ice is temporary not available. Please try again later. exceptionID=1275335713-7
    at com.openexchange.authentication.service.Authentica tion.login(Authentication.java:90)
    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:115)
    ... 16 more
    Last edited by mablasfor; 04-22-2010 at 08:38 AM.

  6. #6
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Is there anything else at the logs? Specifically when the server starts up. This error message is pretty strange, but not fatal. Is there any special network configuration like a VPS?

  7. #7
    mablasfor Guest

    Default

    sorry I forgot three lines in the previous log.
    I haven't any special network configuration

    This is the complete error in open-exchange.log.0:

    Apr 22, 2010 8:51:27 AM com.openexchange.login.internal.LoginPerformer logLoginRequest
    INFO: Login:marc IP:::1 AuthID:c210dc0f-5a18-4f0f-bbc7-83bd8bdb6e56 Agent:Mozilla/5.0 (X11; U; Linux i686; es-ES; rv:1.9.1.9) Gecko/20100401 Ubuntu/9.10 (karmic) Firefox/3.5.9 Client:com.openexchange.ox6.gui.dhtml(6.16.0 Rev4) Interface:HTTP_JSON Failed.
    Apr 22, 2010 8:51:27 AM com.openexchange.ajax.Login doLogin
    SEVERE: LGI-0005 Category=5 Message=Login not possible at the moment. Please try again later. exceptionID=1275335713-8
    LGI-0005 Category=5 Message=Login not possible at the moment. Please try again later. exceptionID=1275335713-8
    at com.openexchange.authentication.exception.LoginExc eptionFactory.createException(LoginExceptionFactor y.java:82)
    at com.openexchange.authentication.exception.LoginExc eptionFactory.createException(LoginExceptionFactor y.java:62)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:139)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:159)
    at com.openexchange.authentication.LoginExceptionCode s.create(LoginExceptionCodes.java:189)
    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:166)
    at com.openexchange.ajax.Login.doLogin(Login.java:340 )
    at com.openexchange.ajax.Login.doGet(Login.java:138)
    at com.openexchange.ajax.Login.doPost(Login.java:318)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:616)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:384)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 504)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:129)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:31 6)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:207)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:346)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:737)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:763)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: SRV-0001 Category=4 Message=The required service com.openexchange.authentication.AuthenticationServ ice is temporary not available. Please try again later. exceptionID=1275335713-7
    at com.openexchange.authentication.service.Authentica tion.login(Authentication.java:90)
    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:115)
    ... 16 more



    open-xchange-osgi.log says this:
    !ENTRY org.eclipse.osgi 4 0 2010-04-22 08:10:21.302
    !MESSAGE Bundle reference:file:/opt/open-xchange/bundles/com.openexchange.authentication.database.jar@start not found.



    And open-xchange-console.log says this:
    Could not find fetcher.properties on classpath
    java.net.UnknownHostException: software.open-xchange.com
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:177)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:366)
    at java.net.Socket.connect(Socket.java:525)
    at java.net.Socket.connect(Socket.java:475)
    at sun.net.NetworkClient.doConnect(NetworkClient.java :163)
    at sun.net.http://www.http.HttpClient.openServe...lient.java:394)
    at sun.net.http://www.http.HttpClient.openServe...lient.java:529)
    at sun.net.www.http.HttpClient.<init>(HttpClient.java :233)
    at sun.net.www.http.HttpClient.New(HttpClient.java:306)
    at sun.net.www.http.HttpClient.New(HttpClient.java:323)
    at sun.net.http://www.protocol.http.HttpURLConn...ction.java:860)
    at sun.net.http://www.protocol.http.HttpURLConn...ction.java:801)
    at sun.net.http://www.protocol.http.HttpURLConn...ction.java:726)
    at com.openexchange.subscribe.crawler.internal.Crawle rUpdateTask.run(CrawlerUpdateTask.java:104)
    at java.util.concurrent.Executors$RunnableAdapter.cal l(Executors.java:441)
    at java.util.concurrent.FutureTask$Sync.innerRunAndRe set(FutureTask.java:317)
    at java.util.concurrent.FutureTask.runAndReset(Future Task.java:150)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$ScheduledFutureTask.runPeriodic(Custom ThreadPoolExecutor.java:856)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$ScheduledFutureTask.run(CustomThreadPo olExecutor.java:881)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:737)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:763)
    at java.lang.Thread.run(Thread.java:619)

  8. #8
    mablasfor Guest

    Default

    It is solved
    authentication-database package was not installed correctly.

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