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  1. #1
    Join Date
    Mar 2010
    Posts
    15

    Default Problem with google calendar sync

    After entering the login and the password I get the following error:

    Der Dienst ist nicht verfügbar oder die Anmeldedaten sind nicht korrekt. (SUB-0008, -589519078-19753)

    But contact sync does work.

    Versionsinformationen
    Aktuelle UCS-Version: 2.2-9 sec5

    Univention Directory Manager
    Version 6.2.6-1.258.201004291133
    Build 29.04.2010
    Kontext: context10
    Admin Daemon Version: 6.16.1Rev11
    Groupware Version: 6.16.1Rev11
    GUI Version: 6.16.1Rev11
    Intergrations Version: 1.0.0-189

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    are you trying to synchronize contacts or calendar? Please post the corresponding stacktrace from the OX logfile at /var/log/open-xchange/open-xchange.log.0

    Greetings

  3. #3
    Join Date
    Apr 2010
    Posts
    27

    Default

    Hi,

    I have a same error : 19/10/2010 14:48-->Erreur : Service non disponible (SUB-0008, -913329453-9)

    I try to synchronise with a dedied Google Calendar


    GoogleAWCalendar.yml

    Code:
    --- !com.openexchange.subscribe.crawler.CrawlerDescription
    crawlerApiVersion: 618
    displayName: GoogleAWCalendar
    id: com.openexchange.subscribe.crawler.googleAW.calendar
    module: 2
    priority: 2
    workflowString: |
      --- !com.openexchange.subscribe.crawler.Workflow
      steps:
        - !com.openexchange.subscribe.crawler.LoginPageByFormActionStep
          actionOfLoginForm: "https://www.google.com/a/XXXXX.fr/ServiceLoginAuth"
          baseUrl: "https://www.google.com/calendar/hosted/XXXXX.fr"
          description: Log into Google Calendar of XXXXX
          linkAvailableAfterLogin: logout
          nameOfPasswordField: Passwd
          nameOfUserField: Email
          numberOfForm: 1
          pageTitleAfterLogin: logout
          password: ""
          url: "https://www.google.com/calendar/hosted/XXXXX.fr"
          username: ""
        - !com.openexchange.subscribe.crawler.GoogleCalendarICalStep
          description: Call the url to get the calendar-export-file
          url: "https://www.google.com/calendar/hosted/XXXXX.fr/exporticalzip"
    open-xchange.log.0

    Code:
    19 oct. 2010 13:46:02 com.openexchange.subscribe.crawler.Workflow execute
    INFO: Current Step : class com.openexchange.subscribe.crawler.LoginPageByFormActionStep
    19 oct. 2010 13:46:04 com.openexchange.tools.exceptions.DefaultLoggingLogic subsystemOrServiceDown
    GRAVE: Subsystem or service down: SUB-0008 Category=5 Message=Service unavailable exceptionID=726002434-8
    SUB-0008 Category=5 Message=Service unavailable exceptionID=726002434-8
            at com.openexchange.subscribe.SubscriptionExceptionFactory.createException(SubscriptionExceptionFactory.java:65)
            at com.openexchange.subscribe.SubscriptionExceptionFactory.createException(SubscriptionExceptionFactory.java:62)
            at com.openexchange.exceptions.Exceptions.create(Exceptions.java:141)
            at com.openexchange.exceptions.Exceptions.create(Exceptions.java:145)
            at com.openexchange.exceptions.Exceptions.create(Exceptions.java:157)
            at com.openexchange.subscribe.SubscriptionErrorMessage.create(SubscriptionErrorMessage.java:126)
            at com.openexchange.subscribe.crawler.Workflow.execute(Workflow.java:183)
            at com.openexchange.subscribe.crawler.Workflow.execute(Workflow.java:127)
            at com.openexchange.subscribe.crawler.internal.GenericSubscribeService.getContent(GenericSubscribeService.java:134)
            at com.openexchange.subscribe.internal.SubscriptionExecutionServiceImpl.executeSubscriptions(SubscriptionExecutionServiceImpl.java:160)
            at com.openexchange.subscribe.json.SubscriptionMultipleHandler.refreshSubscriptions(SubscriptionMultipleHandler.java:183)
            at com.openexchange.subscribe.json.SubscriptionMultipleHandler.performRequest(SubscriptionMultipleHandler.java:137)
            at com.openexchange.ajax.MultipleAdapterServlet.handle(MultipleAdapterServlet.java:113)
            at com.openexchange.ajax.MultipleAdapterServlet.doGet(MultipleAdapterServlet.java:87)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:596)
            at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:392)
            at com.openexchange.ajax.SessionServlet.service(SessionServlet.java:164)
            at com.openexchange.ajax.PermissionServlet.service(PermissionServlet.java:66)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
            at com.openexchange.ajp13.najp.AJPv13RequestHandlerImpl.doServletService(AJPv13RequestHandlerImpl.java:504)
            at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:129)
            at com.openexchange.ajp13.najp.AJPv13RequestHandlerImpl.createResponse(AJPv13RequestHandlerImpl.java:316)
            at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.createResponse(AJPv13ConnectionImpl.java:207)
            at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13Task.java:346)
            at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:269)
            at java.util.concurrent.FutureTask.run(FutureTask.java:123)
            at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$Worker.runTask(CustomThreadPoolExecutor.java:738)
            at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$Worker.run(CustomThreadPoolExecutor.java:764)
            at java.lang.Thread.run(Thread.java:595)
    Thanks,
    Arnaud.
    Last edited by arnaud80; 10-19-2010 at 03:04 PM.

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Is that a custom crawler configuration file?

  5. #5
    Join Date
    Apr 2010
    Posts
    27

    Default

    Yes, i show correctly the crawler GoogleAWCalendar in the frontend.

    crawler.properties

    Code:
    # Configuration options for the subscribe crawler component.
    
    # Points to the directory containing the workflow definitions of crawlers
    com.openexchange.subscribe.crawler.path=/opt/open-xchange/etc/groupware/crawlers/
    
    # Points to the remote URL containing updates to the workflow definitions
    com.openexchange.subscribe.crawler.updatepath=http://software.open-xchange.com/OX6/6.18/crawler-updates/files/
    
    # Points to the remove URL for updates to workflow definitions
    com.openexchange.subscribe.crawler.updatedfile=http://software.open-xchange.com/OX6/6.18/crawler-updates/updates.html
    
    # The time interval in which to check for updates. Defaults to 86400000, which means daily.
    com.openexchange.subscribe.crawler.updateinterval=86400000
    
    # Enables/disables auto-update for crawler functionality (true / false)
    com.openexchange.subscribe.crawler.enableautoupdate=true
    
    # Only update crawlers that are already installed (true) or add new crawlers as they become available (false)
    com.openexchange.subscribe.crawler.onlyupdatealreadyinstalled=false
    
    # Enable / Disable individual crawlers (true / false)
    com.openexchange.subscribe.crawler.yahoocom=true
    com.openexchange.subscribe.xing=true
    com.openexchange.subscribe.crawler.googlemail=true
    com.openexchange.subscribe.crawler.webde=true
    com.openexchange.subscribe.crawler.google.calendar=true
    com.openexchange.subscribe.crawler.googleAW.calendar=true
    com.openexchange.subscribe.crawler.facebook=true
    com.openexchange.subscribe.crawler.gmx=true
    com.openexchange.subscribe.linkedin=true
    com.openexchange.subscribe.crawler.t-online.de=true
    com.openexchange.subscribe.crawler.gmx.com=true
    com.openexchange.subscribe.crawler.msn.de=true
    com.openexchange.subscribe.crawler.suncontacts=false
    com.openexchange.subscribe.crawler.suncalendar=false
    com.openexchange.subscribe.crawler.suntasks=false

  6. #6
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Well, i cant tell if your custom crawler works - does the standard google crawler work for you?

  7. #7
    Join Date
    Apr 2010
    Posts
    27

    Default

    Yes, the standard Google crawler work.
    But i need to connect a customer to a dedicated Google account.

    Is it posible to have a more log information ?

  8. #8
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    You could enable DEBUG as loglevel at file-logging.properties. But i am not sure if this will contain more info for the crawler mechanism.

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