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OX 6.18 signatur

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  • OX 6.18 signatur

    Hello!

    After an update to OX 6.18 we have problems with the signature.
    When i try to write a new e-mail, the signature is not available. When i click to the signature, then comes the signature.

    When i reply a email the default signature is available.

    As default the signature is enabled.
    Is this a bug?

    best regards

    Christian

  • #2
    Hi Christian,

    you're right - this seems to be a bug. Signatures marked as "default" should be added when opening the window. See: https://bugs.open-xchange.com/show_bug.cgi?id=16801

    Thanks for reporting!

    Comment


    • #3
      hello martin,
      is there a chance to fix that in a short term (patch)? It is a "every day annoying" bug(!)

      regards
      horst

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      • #4
        Hi,

        prioritized fixes are available for customers, you can report this issue through the support. Please refer to the bug number and your maintenance subscription.

        Greetings

        Comment


        • #5
          hallo martin,
          thank you. I tried that and hope a fix will be delivered.
          regards

          Comment


          • #6
            hello martin,
            got the answer: "this is a known bug. OX is working bla bla".

            It seems there is no possibility to get a quick fix for that :-(

            regards

            Comment


            • #7
              What is bad if we're already working on resolving it? Next releases are planned very soon so you don't have to wait long. If its a show stopper for your daily business, you could request a personal temporary fix (PTF).

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