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  1. #1

    Default Fehlermeldung ActiveSync

    Hallo,

    mein erster Thread, meine erste OX-Installation, Server-Edition 6.18.0 Rev14. Bis heute funktionierte alles zuverlässig. Heute habe ich mit Peter's Admin GUI das Passwort für den oxadmin geändert und mit generatempasswd das Passwort für den oxadminmaster, dies habe ich zu Testzwecken jedoch auch wieder zurückgeändert, folgender Fehler bleibt trotzdem beim Sync mit meinem iPhone, wobei ich nicht ausschließen will, dass es auch an was anderem liegt. Unser Server ist nur per SSL erreichbar, das Log zeigt folgenden Fehler, wenn ich versuche mit dem iPhone E-Mails abzurufen. Den Fehler konnte ich im Netz nicht finden:

    Oct 2, 2010 11:42:47 PM com.openexchange.usm.eas.servlet.EASServlet doOptions
    FINE: HTTP OPTIONS received
    Oct 2, 2010 11:42:50 PM com.openexchange.usm.eas.servlet.EASServlet doPost
    FINE: HTTP POST command:FolderSync, user:ml, deviceId:Appl83019RLQ3NP, deviceType:iPhone
    Oct 2, 2010 11:42:50 PM com.openexchange.ajp13.najp.AJPv13Task call
    SEVERE: AJP-0001 Category=7 Message=org/xmlpull/v1/XmlPullParserException exceptionID=56122990-1
    AJP-0001 Category=7 Message=org/xmlpull/v1/XmlPullParserException exceptionID=56122990-1
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:393)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:269)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:123)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:738)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:764)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: java.lang.NoClassDefFoundError: org/xmlpull/v1/XmlPullParserException
    at com.openexchange.usm.eas.delegate.DelegateFactory. createDelegateForCommand(DelegateFactory.java:35)
    at com.openexchange.usm.eas.servlet.EASServlet.handle Request(EASServlet.java:458)
    at com.openexchange.usm.eas.servlet.EASServlet.doPost (EASServlet.java:364)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:616)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 504)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:129)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:31 6)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:207)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:346)
    ... 5 more

    Vielen Dank schon mal im voraus für Eure Hilfe,

    Maik

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hallo Maik,

    wurden vielleicht einige Pakte geupdated während andere noch auf einem alten Stand sind? Bei der Installation der Admin GUI hast du wahrscheinlich die Groupware neu gestartet und Änderungen die vorher gemacht wurden, aktiviert.

    Gruß

  3. #3

    Default

    Hallo Martin,

    ich glaube nicht, kann ich das irgendwo nachsehen? Hab im Apache auch noch Fehler gefunden:

    [Sun Oct 03 00:59:51 2010] [error] (111)Connection refused: proxy: AJP: attempt to connect to 127.0.0.1:8009 (127.0.0.1) failed
    [Sun Oct 03 00:59:51 2010] [error] ap_proxy_connect_backend disabling worker for (127.0.0.1)
    [Sun Oct 03 00:59:51 2010] [error] proxy: AJP: failed to make connection to backend: 127.0.0.1

    Dazu gab es schon mal Threads, das zu ändern: AJP_BIND_ADDR=* hat nichts gebracht.

    Gruß,

    Maik

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi Maik,

    ausnahmslos alle Interaktionen mit dem OX Server laufen über AJP, also über eine Schnittstelle zwischen Apache und OX. Wenn dort etwas kaputt wäre, würde es nicht nur ActiveSync betreffen. Wenn der OX neu gestartet wird oder aus sonstigen Gründen nicht erreichbar ist, ist es normal dass solche Fehlermeldungen vorübergehend im Log auftauchen.
    Wenn du Debian nutzt, kannst du dir die Paketliste mit "dpkg -la | grep open-xchange" ausgeben lassen. Dort sollten alle Pakete die gleiche Major Version haben, also 6.18.x. Zwischen den Major Versionen (z.b. 6.16 und 6.18) kann es bei einigen Paketen zu Inkompatibilitäten kommen.

    Die Fehlermeldung "java.lang.NoClassDefFoundError" bedeutet, dass eine Klasse in Java aufgerufen wird, die es nicht gibt - das deutet auf inkompatible Versionen hin. Die Ausgabe von "java -version" ist auch interessant.

    Gruß
    Last edited by Martin Heiland; 10-03-2010 at 12:46 PM.

  5. #5

    Default

    Hallo Martin,

    frag mich bitte nicht warum, aber jetzt gehts. Hab das Gefühl, es lag doch an den Passwörtern. Könntest du mir vielleicht kurz erklären, wie man vernünftigerweise folgende Kennwörter ändert, ohne das irgendwas passiert?

    1.) oxadminmaster
    2.) oxadmin (Context Admin)
    3.) openexchange (DB-User)

    Vielen Dank und viele Grüße,

    Maik

  6. #6
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    1.) oxadminmaster
    /opt/open-xchange/sbin/generatempasswd

    2.) oxadmin (Context Admin)
    /opt/open-xchange/sbin/changeuser -A oxadmin -P altespass -c 1 -u oxadmin -p neuespass

    3.) openexchange (DB-User)
    Siehe MySQL Doku: SET PASSWORD FOR user = PASSWORD('some password')
    Dann noch mit /opt/open-xchange/sbin/changedatabase das passwort für die OX DB ändern. Wenn du für die configdb den gleichen Benutzer nimmst, muss es auch noch in den beiden configdb.properties Dateien geändert werden. Server neustarten.

  7. #7
    jagarcia Guest

    Default

    Hello,
    I think I have the same problem. Can you translate this post into English?
    After the last reboot does not work sending appointments to outside emails. Also, mobile synchronization does not work.
    My logs are:
    11-oct-2010 18:45:21 com.openexchange.ajp13.najp.AJPv13Task call
    GRAVE: AJP-0001 Category=7 Message=org/xmlpull/v1/XmlPullParserException exceptionID=1692911083-2167
    AJP-0001 Category=7 Message=org/xmlpull/v1/XmlPullParserException exceptionID=1692911083-2167
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:393)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:738)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:764)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: java.lang.NoClassDefFoundError: org/xmlpull/v1/XmlPullParserException
    at com.openexchange.usm.eas.delegate.DelegateFactory. createDelegateForCommand(DelegateFactory.java:47)
    at com.openexchange.usm.eas.servlet.EASServlet.handle Request(EASServlet.java:458)
    at com.openexchange.usm.eas.servlet.EASServlet.doPost (EASServlet.java:364)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:616)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 504)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:129)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:31 6)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:207)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:346)
    ... 5 more
    Caused by: java.lang.ClassNotFoundException: org.xmlpull.v1.XmlPullParserException
    at org.eclipse.osgi.framework.internal.core.BundleLoa der.findClassInternal(BundleLoader.java:434)
    at org.eclipse.osgi.framework.internal.core.BundleLoa der.findClass(BundleLoader.java:369)
    at org.eclipse.osgi.framework.internal.core.BundleLoa der.findClass(BundleLoader.java:357)
    at org.eclipse.osgi.internal.baseadaptor.DefaultClass Loader.loadClass(DefaultClassLoader.java:83)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:2 48)
    ... 15 more

  8. #8
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    i suspect that not all OX packages have been updated to an equal version. Please check and update using apt-get dist-upgrade when using debian. See the "Update OX" section at oxpedia.org as well.

    Greetings

  9. #9
    jagarcia Guest

    Default

    Hi Martin,
    I have Debian and I've completely updated.

    Code:
    apt-get update
    apt-get dist-upgrade
    There are no pending updates.

    Client report shows a rev10 revision. I think that dist-upgrade is not applying PTFs. Maybe it's my maintenance contract:

    Code:
    /opt/open-xchange/sbin/report 
    /opt/open-xchange ~
    Starting the Open-Xchange report client. Note that the report generation may take a little while.
    No option selected. Using the default one one (display and send)
    activation.open-xchange.com said: report successfully created
    
    module    version     
    admin     6.18.0 Rev10
    groupware 6.18.0 Rev10
    
    contexts users
    1        34   
    
    id age created                       module access combination users
    1  100 Sat Jul 03 18:59:19 CEST 2010 134217727                 34
    The full package list is:

    Code:
    dpkg -l | grep open-xchange
    ii  open-xchange                                             6.18.0.0-8                 Open-Xchange server scripts and configuratio
    ii  open-xchange-activation                                  1.1.1-42                   Bundled version of the Java Activation Frame
    ii  open-xchange-admin                                       6.18.0.0-9                 Open Xchange Admin Daemon containing command
    ii  open-xchange-admin-client                                6.18.0.0-9                 The Open Xchange Admin Daemon RMI client lib
    ii  open-xchange-admin-doc                                   6.18.0.0-9                 Documentation for the Open Xchange RMI clien
    ii  open-xchange-admin-lib                                   6.18.0.0-9                 The Open Xchange Admin Daemon Bundle client 
    ii  open-xchange-admin-plugin-hosting                        6.18.0.0-7                 Open Xchange Admin Hosting Plugin
    ii  open-xchange-admin-plugin-hosting-client                 6.18.0.0-7                 The Open Xchange Admin Hosting RMI client li
    ii  open-xchange-admin-plugin-hosting-doc                    6.18.0.0-7                 Documentation for the Open Xchange RMI clien
    ii  open-xchange-admin-plugin-hosting-lib                    6.18.0.0-7                 The Open Xchange Admin Hosting Bundle client
    ii  open-xchange-authentication-imap                         6.18.0.0-7                 The Open-Xchange IMAP Authentication. Now wi
    ii  open-xchange-cache                                       6.18.0.0-7                 The Open-Xchange Server Caching Bundle
    ii  open-xchange-calendar                                    6.18.0.0-7                 Calendar Module
    ii  open-xchange-calendar-printing                           6.18.0.0-7                 Printing calendars via templating
    ii  open-xchange-charset                                     6.18.0.0-7                 charset bundle
    ii  open-xchange-common                                      6.18.0.0-7                 jar files and OSGi bundles commonly used by 
    ii  open-xchange-configread                                  6.18.0.0-7                 The Open-Xchange Server Config Bundle
    ii  open-xchange-contactcollector                            6.18.0.0-7                 The contact collector collects eMail address
    ii  open-xchange-control                                     6.18.0.0-7                 The Open-Xchange Server Control Bundle
    ii  open-xchange-conversion                                  6.18.0.0-7                 The Open-Xchange Conversion Bundle
    ii  open-xchange-conversion-engine                           6.18.0.0-7                 The Open-Xchange Conversion Engine Bundle
    ii  open-xchange-conversion-servlet                          6.18.0.0-7                 The Open-Xchange Conversion Servlet
    ii  open-xchange-crypto                                      6.18.0.0-7                 Provides cryptography services to bundles in
    ii  open-xchange-data-conversion-ical4j                      6.18.0.0-7                 The Open-Xchange data conversion iCal4j impl
    ii  open-xchange-dataretention                               6.18.0.0-7                 The Open-Xchange Server Data Retention Bundl
    ii  open-xchange-eas                                         6.18.0.0-9                 The Open-Xchange Server EAS Bundle
    ii  open-xchange-folder-json                                 6.18.0.0-7                 The Open-Xchange folder JSON interface bundl
    ii  open-xchange-genconf                                     6.18.0.0-7                 The Open-Xchange Server Generic Configuratio
    ii  open-xchange-genconf-mysql                               6.18.0.0-7                 Stores a set of generic options in the mysql
    ii  open-xchange-global                                      6.18.0.0-7                 global bundle
    ii  open-xchange-gui                                         6.18.0.0-7                 Package containing the AJAX gui
    ii  open-xchange-gui-lang-es-es                              6.18.0.0-8                 Package containing translation for es_ES
    ii  open-xchange-gui-themes-default                          6.18.0.0-7                 Package containing the default themes
    ii  open-xchange-gui-wizard-plugin                           6.18.0.0-8                 Open-Xchange GUI Wizard Server Plug-In.
    ii  open-xchange-gui-wizard-plugin-gui                       6.18.0.0-8                 Open-Xchange GUI Wizard Plug-In.
    ii  open-xchange-help-usm-eas                                6.18.0.0-7                 Open-Xchange OXTender for Business Mobility 
    ii  open-xchange-i18n                                        6.18.0.0-7                 The Open-Xchange i18n Bundle
    ii  open-xchange-imap                                        6.18.0.0-7                 The Open-Xchange Server IMAP Bundle
    ii  open-xchange-jcharset                                    1.3.0-80                   jcharset bundle
    ii  open-xchange-lang                                        6.18.0.0-8                 Package containing i18n helper functions
    ii  open-xchange-lang-es-es                                  6.18.0.0-8                 Package containing translation for es_ES
    rc  open-xchange-mailfilter                                  6.18.0.0-7                 Open Xchange Mailfilter Plugin
    ii  open-xchange-management                                  6.18.0.0-7                 The Open-Xchange Management Bundle
    ii  open-xchange-messaging                                   6.18.0.0-7                 The Open-Xchange Messaging Bundle
    ii  open-xchange-messaging-facebook                          6.18.0.0-7                 The Open-Xchange Messaging Facebook Bundle
    ii  open-xchange-messaging-generic                           6.18.0.0-7                 The Open-Xchange Messaging Generic Bundle
    ii  open-xchange-messaging-json                              6.18.0.0-7                 The Open-Xchange Messaging JSON Bundle
    ii  open-xchange-messaging-rss                               6.18.0.0-7                 The Open-Xchange Messaging Facebook Bundle
    ii  open-xchange-messaging-twitter                           6.18.0.0-7                 The Open-Xchange Messaging Twitter Bundle
    ii  open-xchange-meta-admin                                  6.18.0.0-7                 The Open-Xchange Meta package for User/Group
    ii  open-xchange-meta-gui                                    6.18.0.0-7                 The Open-Xchange Meta package for OX GUI
    ii  open-xchange-meta-messaging                              6.18.0.0-7                 The Open-Xchange Meta package for Messaging
    ii  open-xchange-meta-mobility                               6.18.0.0-7                 The Open-Xchange Meta package for Business M
    ii  open-xchange-meta-pubsub                                 6.18.0.0-7                 The Open-Xchange Meta package for Publish an
    ii  open-xchange-meta-server                                 6.18.0.0-7                 The Open-Xchange Meta package for OX Backend
    ii  open-xchange-meta-singleserver                           6.18.0.0-7                 The Open-Xchange Meta package for OX on a si
    ii  open-xchange-mobile-configuration-generator              6.18.0.0-7                 Open-Xchange Mobile Configuration Generator
    ii  open-xchange-mobile-configuration-gui                    6.18.0.0-7                 Open-Xchange Gui for Mobility Configuration.
    ii  open-xchange-mobile-configuration-json                   6.18.0.0-7                 Mobility Configuration Servlet.
    ii  open-xchange-mobile-configuration-json-action-email      6.18.0.0-7                 Mobility Provisioning eMail transport.
    ii  open-xchange-monitoring                                  6.18.0.0-7                 The Open-Xchange Monitoring Bundle
    ii  open-xchange-online-help-de                              6.18.0.0-8                 Package containing german OX online help
    ii  open-xchange-online-help-en                              6.18.0.0-8                 Package containing english OX online help
    ii  open-xchange-online-help-es                              6.18.0.0-8                 Package containing spanish OX online help
    ii  open-xchange-online-help-fr                              6.18.0.0-8                 Package containing french OX online help
    ii  open-xchange-pop3                                        6.18.0.0-7                 The Open-Xchange Server POP3 Bundle
    ii  open-xchange-publish                                     6.18.0.0-7                 Interfaces defining the OX publication API
    ii  open-xchange-publish-basic                               6.18.0.0-7                 Basic OSGi based implementation of the publi
    ii  open-xchange-publish-infostore-online                    6.18.0.0-7                 Publishes a single infostore document extern
    ii  open-xchange-publish-json                                6.18.0.0-7                 HTTP-API Interface implementation for public
    ii  open-xchange-publish-microformats                        6.18.0.0-7                 Publishes a set of objects in OXMF externall
    ii  open-xchange-push                                        6.18.0.0-7                 The Open-Xchange Push Bundle
    ii  open-xchange-push-udp                                    6.18.0.0-7                 The Open-Xchange Server Push UDP Bundle
    ii  open-xchange-report-client                               6.18.0.0-7                 Open-Xchange reporting client.
    ii  open-xchange-secret                                      6.18.0.0-4                 Creates plugin architecture for supplying th
    ii  open-xchange-server                                      6.18.0.0-8                 The Open-Xchange Server Bundle
    ii  open-xchange-sessiond                                    6.18.0.0-7                 The Open-Xchange Server Session Daemon
    ii  open-xchange-settings-extensions                         6.18.0.0-7                 The Open-Xchange Settings Extensions
    ii  open-xchange-smtp                                        6.18.0.0-7                 The Open-Xchange Server SMTP Bundle
    ii  open-xchange-spamhandler-default                         6.18.0.0-7                 The Open-Xchange Default Spam Handler
    ii  open-xchange-sql                                         6.18.0.0-7                 SQL Builder API
    ii  open-xchange-subscribe                                   6.18.0.0-7                 Basic OSGi based implementation of the subsc
    ii  open-xchange-subscribe-crawler                           6.18.0.0-10                Subscribe Crawler feeds
    ii  open-xchange-subscribe-json                              6.18.0.0-7                 HTTP-API Interface implementation for subscr
    ii  open-xchange-subscribe-microformats                      6.18.0.0-7                 Subscribe Microformat feeds
    ii  open-xchange-templating                                  6.18.0.0-7                 Provides access to the templating subsystem
    ii  open-xchange-themes-default                              6.18.0.0-7                 Package containing the default themes
    ii  open-xchange-threadpool                                  6.18.0.0-7                 The Open-Xchange Thread Pool Bundle
    ii  open-xchange-twitter                                     6.18.0.0-7                 The Open-Xchange Twitter Bundle
    ii  open-xchange-unifiedinbox                                6.18.0.0-7                 The Open-Xchange Server Unified INBOX Bundle
    ii  open-xchange-user-json                                   6.18.0.0-7                 The Open-Xchange user JSON interface bundle
    ii  open-xchange-usm                                         6.18.0.0-8                 The Open-Xchange Server USM Bundle
    ii  open-xchange-xerces-sun                                  6.18.0.0-7                 Xerces Compat for Sun Java
    ii  open-xchange-xml                                         6.18.0.0-7                 XML Services
    Can you help?

    Jose

  10. #10
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi Jose,

    i`m sorry those information look fine for me. Have you already contacted the support?

    Greetings

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