Announcement

Collapse
No announcement yet.

How to get rid of ox report client messages?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • How to get rid of ox report client messages?

    Hi ng,

    we installed the OX Report Client (containing our license key) and we installed a cronjob too. We tested the submission and everything looks fine. However, every 2 or 3 days we're getting a message from OpenXchange that our download-account is blocked.

    === snip!

    >Dear customer,
    >
    >you received a reminder mail to install and use the new reporting tool.
    >
    >As you have not yet installed the Open-Xchange Report Client, we have
    >blocked your access to download software from
    >http://software.open-xchange.com/OX6/updates/
    >
    >To ensure smooth operation, please visit the following website and install
    >Open-Xchange Report Client
    >http://www.open-xchange.com/wiki/ind...OXReportClient

    === snip!

    What's wrong?

    best regards

    sebastian
    OX Server:7.8.2-Rev37 on Univention Corporate Server 4.1-4

  • #2
    Hello,

    please contact Support by following the instructions at



    Thanks and regards,

    Thomas

    Comment

    Working...
    X