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  1. #1
    carsten.heidmann Guest

    Default How can I subscribe Google Mail Contacts?

    I am trying to subscribe a contact folder with GoogleMail in order to get my contacts from my Google account. The result of this operation is an error:
    Fehlermeldung: Dienst ist nicht verfügbar (SUB-0008, something else)
    The log contains this exception:
    Nov 25, 2010 9:23:47 PM com.openexchange.subscribe.crawler.Workflow execute
    SEVERE: java.lang.NullPointerException
    Nov 25, 2010 9:23:47 PM com.openexchange.tools.exceptions.DefaultLoggingLo gic subsystemOrServiceDown
    SEVERE: Subsystem or service down: SUB-0008 Category=5 Message=Service unavailable exceptionID=-1178584359-150328
    SUB-0008 Category=5 Message=Service unavailable exceptionID=-1178584359-150328
    at com.openexchange.subscribe.SubscriptionExceptionFa ctory.createException(SubscriptionExceptionFactory .java:65)
    at com.openexchange.subscribe.SubscriptionExceptionFa ctory.createException(SubscriptionExceptionFactory .java:62)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:141)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:145)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:157)
    at com.openexchange.subscribe.SubscriptionErrorMessag e.create(SubscriptionErrorMessage.java:126)
    at com.openexchange.subscribe.crawler.Workflow.execut e(Workflow.java:197)
    at com.openexchange.subscribe.crawler.Workflow.execut e(Workflow.java:127)
    at com.openexchange.subscribe.crawler.internal.Generi cSubscribeService.getContent(GenericSubscribeServi ce.java:125)
    at com.openexchange.subscribe.internal.SubscriptionEx ecutionServiceImpl.executeSubscriptions(Subscripti onExecutionServiceImpl.java:160)
    at com.openexchange.subscribe.json.SubscriptionMultip leHandler.refreshSubscriptions(SubscriptionMultipl eHandler.java:183)
    at com.openexchange.subscribe.json.SubscriptionMultip leHandler.performRequest(SubscriptionMultipleHandl er.java:137)
    at com.openexchange.ajax.MultipleAdapterServlet.handl e(MultipleAdapterServlet.java:113)
    at com.openexchange.ajax.MultipleAdapterServlet.doGet (MultipleAdapterServlet.java:87)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:596)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:392)
    at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:164)
    at com.openexchange.ajax.PermissionServlet.service(Pe rmissionServlet.java:66)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 504)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:129)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:31 6)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:207)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:346)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:738)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:764)
    at java.lang.Thread.run(Thread.java:619)

    Any ideas?
    OX version is 6.18.1Rev6
    Regards,
    Carsten

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi Carsten,

    i just subscribed to my GMail contacts without a problem. Could it be that the cause is, like the error message says, a temporary outage of GMail or some remote service?

    Greetings

  3. #3
    carsten.heidmann Guest

    Default

    No - it seems, that this is specific to our instance. I had the problem again a minute ago. Is there anything I have to specifically enable on the server for Google Mail?
    Carsten

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