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  1. #1
    Join Date
    Nov 2010
    Location
    Vienna
    Posts
    175

    Default Deleted mails are moved to DRAFTS folder !!

    We installed last week the OX ASE and found a bug?
    When users delete E-Mails (it doesn´t matter if Outlook or Web), the Emails are moved into the "DRAFTS" folder, not in the "TRASH" folder!

    Is it possible to change that or is a fix available for that?

    Br
    Martin

  2. #2
    Join Date
    Nov 2010
    Location
    Vienna
    Posts
    175

    Default

    Is there any solution to solve that problem?

  3. #3
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    i am currently not aware that this exists as a bug report. Please contact the Open-Xchange Support via E-Mail to get an answer and start processes to get this fixed if its a bug.

    Thanks!

  4. #4
    Join Date
    Nov 2010
    Location
    Vienna
    Posts
    175

    Default

    Dear MArtin,

    thanks for the reply and the ticket is open...
    Thank you!

  5. #5
    Join Date
    Nov 2010
    Location
    Vienna
    Posts
    175

    Default Somebody has an idea?

    After I contacted the support in case of this problems, there is not solution for this problem.
    I found out, that the problem starts at the point, the user is built, I think.
    Not every user has this problem.

    Also the folders are not renamed, when the language of the user is changed. The folder "ENTWÜRFE" keep this name. Other folders changes their name.

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