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Deleted mails are moved to DRAFTS folder !!

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  • Deleted mails are moved to DRAFTS folder !!

    We installed last week the OX ASE and found a bug?
    When users delete E-Mails (it doesn´t matter if Outlook or Web), the Emails are moved into the "DRAFTS" folder, not in the "TRASH" folder!

    Is it possible to change that or is a fix available for that?

    Br
    Martin

  • #2
    Is there any solution to solve that problem?

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    • #3
      Hi,

      i am currently not aware that this exists as a bug report. Please contact the Open-Xchange Support via E-Mail to get an answer and start processes to get this fixed if its a bug.

      Thanks!

      Comment


      • #4
        Dear MArtin,

        thanks for the reply and the ticket is open...
        Thank you!

        Comment


        • #5
          Somebody has an idea?

          After I contacted the support in case of this problems, there is not solution for this problem.
          I found out, that the problem starts at the point, the user is built, I think.
          Not every user has this problem.

          Also the folders are not renamed, when the language of the user is changed. The folder "ENTWÜRFE" keep this name. Other folders changes their name.

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