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  1. #1
    Join Date
    Jul 2011
    Posts
    3

    Angry Error: Cannot get connection to database.

    After doing a new OX installation, when I try to login I receive the following message: "Error: Cannot get connection to database. (CTX-0005, 254612787-15)" (full trace).

    So I checked configb/application database and I see that in the "SELECT * FROM db_pool;" step I have name=oxdatabase but in the mysql server the only oxdatabase I see is "oxdatabase_5". Is it the normal behaviour?

    OX version: 6.20.0 Rev8 (2011-04-21 12:43:06)
    OS: Debian Squeeze (6.0.2)

    # java -version
    java version "1.6.0_26"
    Java(TM) SE Runtime Environment (build 1.6.0_26-b03)
    Java HotSpot(TM) 64-Bit Server VM (build 20.1-b02, mixed mode)

    Other info:
    dpkg -l
    /opt/open-xchange/sbin/listbundles
    processes running

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    what does /opt/open-xchange/sbin/listdatabases output? Have you followed the installation guide step by step?

    Greetings

  3. #3
    Join Date
    Jul 2011
    Posts
    3

    Default

    Quote Originally Posted by Martin Braun View Post
    Hi,

    what does /opt/open-xchange/sbin/listdatabases output? Have you followed the installation guide step by step?

    Greetings
    Code:
    # /opt/open-xchange/sbin/listdatabase 
    databases could not be listed: 
    Server response:
     Authentication failed
    Regarding the installation guide, I've followed the official, using this script:
    Code:
    #!/bin/sh
    
    /opt/open-xchange/sbin/initconfigdb --configdb-pass=blabla -a 
    
    /opt/open-xchange/sbin/oxinstaller --no-license --servername=oxserver --configdb-pass=blabla --master-pass=blabla --ajp-bind-port=localhost 
    
    /etc/init.d/open-xchange-admin restart
    
    sleep 15
    
    /opt/open-xchange/sbin/registerserver -n oxserver -A oxadminmaster -P blabla
    
    /opt/open-xchange/sbin/registerfilestore -A oxadminmaster -P blabla -t file:/var/opt/filestore 
    
    /opt/open-xchange/sbin/registerdatabase -A oxadminmaster -P blabla -n oxdatabase -p blabla -m true 
    
    /etc/init.d/open-xchange-groupware restart
    
    sleep 10
    
    /opt/open-xchange/sbin/createcontext -A oxadminmaster -P blabla -c 1 -u oxadmin -d "Context Admin" -g Admin -s User -p blabla -L defaultcontext -e oxadmin@ox.domain.com -q 1024 --access-combination-name=all
    
    /opt/open-xchange/sbin/createuser -c 1 -A oxadmin -P blabla -u testuser -d "Test User" -g Test -s User -p blabla -e testuser@ox.domain.com --imaplogin testuser --imapserver 127.0.0.1 --smtpserver 127.0.0.1

    I've modified all the passwords to "blabla".

    The sleep command is used for waiting until the service is up and running.

  4. #4
    Join Date
    Jul 2011
    Posts
    3

    Default

    Quote Originally Posted by workininthemornin View Post
    # /opt/open-xchange/sbin/listdatabase
    databases could not be listed:
    Server response:
    Authentication failed
    Uops, big fail, let's do it fine this time:

    #*/opt/open-xchange/sbin/listdatabase -A oxadminmaster -P blabla
    id name hostname master mid weight maxctx curctx hlimit max inital
    3 oxdatabase localhost true 0 100 1000 1 true 100 0

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