Homepage | Products | OX Knowledge Base | Support | Try Now | Contact | Company
OX Logo
Results 1 to 2 of 2
  1. #1
    Join Date
    Mar 2012
    Posts
    14

    Default Authentication error

    Hello,

    I using Open-Xchange Hosting Edition..

    I integrate to cPanel serer, and when i try to login in webmail... appear error, in log i see this:

    Mar 31, 2012 2:14:00 AM com.openexchange.log.internal.LoggerTask call

    SEVERE: Logged at: com.openexchange.authentication.imap.impl.IMAPAuth entication.handleLoginInfo(IMAPAuthentication.java :260)

    CTX-0005 Category=5 Message=Cannot get connection to database. exceptionID=1636098914-18

    com.openexchange.ajp13.remoteAddress=127.0.0.1

    com.openexchange.ajp13.remotePort=36474

    CTX-0005 Category=5 Message=Cannot get connection to database. exceptionID=1636098914-18

    at com.openexchange.groupware.contexts.impl.RdbContex tStorage.getAdmin(RdbContextStorage.java:137)

    at com.openexchange.groupware.contexts.impl.RdbContex tStorage.loadContext(RdbContextStorage.java:197)

    at com.openexchange.groupware.contexts.impl.CachingCo ntextStorage$1.load(CachingContextStorage.java:129 )

    at com.openexchange.groupware.contexts.impl.CachingCo ntextStorage$1.load(CachingContextStorage.java:147 )

    at com.openexchange.caching.dynamic.Refresher.refresh (Refresher.java:205)

    at com.openexchange.caching.dynamic.Refresher.refresh (Refresher.java:146)

    at com.openexchange.caching.dynamic.Refresher.refresh (Refresher.java:118)

    at com.openexchange.groupware.contexts.impl.ContextRe loader.<init>(ContextReloader.java:75)

    at com.openexchange.groupware.contexts.impl.CachingCo ntextStorage.loadContext(CachingContextStorage.jav a:155)

    at com.openexchange.groupware.contexts.impl.ContextSt orage.getContext(ContextStorage.java:114)

    at com.openexchange.context.internal.ContextServiceIm pl.getContext(ContextServiceImpl.java:78)

    at com.openexchange.authentication.imap.impl.IMAPAuth entication.handleLoginInfo(IMAPAuthentication.java :217)

    at com.openexchange.authentication.service.Authentica tion.login(Authentication.java:88)

    at com.openexchange.login.internal.LoginPerformer$1.d oAuthentication(LoginPerformer.java:130)

    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:172)

    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:128)

    at com.openexchange.ajax.Login.doFormLogin(Login.java :1190)

    at com.openexchange.ajax.Login$9.handleRequest(Login. java:661)

    at com.openexchange.ajax.Login.doJSONAuth(Login.java: 741)

    at com.openexchange.ajax.Login.doGet(Login.java:728)

    at com.openexchange.ajax.Login.doPost(Login.java:863)

    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)

    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:428)

    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)

    at com.openexchange.ajp13.coyote.AjpProcessor.process (AjpProcessor.java:831)

    at com.openexchange.ajp13.coyote.sockethandler.Coyote Task.call(CoyoteTask.java:184)

    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:334)

    at java.util.concurrent.FutureTask.run(FutureTask.jav a:166)

    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:775)

    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:801)

    at java.lang.Thread.run(Thread.java:679)

    Caused by: DBP-0002 Category=8 Message=Resolving database for context 7 and server 1 not possible! exceptionID=1636098914-17

    at com.openexchange.database.internal.DBPoolingExcept ionFactory.createException(DBPoolingExceptionFacto ry.java:76)

    at com.openexchange.database.internal.DBPoolingExcept ionFactory.createException(DBPoolingExceptionFacto ry.java:62)

    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:141)

    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:145)

    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:149)

    at com.openexchange.database.DBPoolingExceptionCodes. create(DBPoolingExceptionCodes.java:211)

    at com.openexchange.database.internal.ContextDatabase AssignmentImpl.loadAssignment(ContextDatabaseAssig nmentImpl.java:141)

    at com.openexchange.database.internal.ContextDatabase AssignmentImpl.getAssignment(ContextDatabaseAssign mentImpl.java:112)

    at com.openexchange.database.internal.DatabaseService Impl.get(DatabaseServiceImpl.java:95)

    at com.openexchange.database.internal.DatabaseService Impl.getReadOnly(DatabaseServiceImpl.java:150)

    at com.openexchange.databaseold.Database.get(Database .java:114)

    at com.openexchange.server.impl.DBPool.pickup(DBPool. java:68)

    at com.openexchange.groupware.contexts.impl.RdbContex tStorage.getAdmin(RdbContextStorage.java:135)

    ... 30 more

    Mar 31, 2012 2:14:00 AM com.openexchange.log.internal.LoggerTask call

    INFO: Logged at: com.openexchange.ajax.Login.doFormLogin(Login.java :1190)

    Login:testing@romero.domain.com.br IP:MYIP AuthID:f85e7bd7-f1e7-4af9-9d1e-4ba70e29f4dd Agent:Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0 Client:com.openexchange.ox.gui.dhtml(Form Login) Interface:HTTP_JSON Failed.





    how i fix this?

    is possible help-me ?

    tks

  2. #2
    Join Date
    Mar 2012
    Posts
    14

    Default

    i have fixed.

    i have restarted open-xchange-groupware

    tks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •