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  1. #1
    Join Date
    Aug 2012
    Posts
    1

    Default Open-xchange, new install, getting error (LGI-0003, -143303650-5)

    Hi,
    I am attempt my first install of OpenXchange on a CentOS6 (x86_64) server. All seemed to go well until I tried my first attempt to logon with the testuser ID. I am getting the following error message on the browser login screen:

    (LGI-0003, -143303650-5)

    Any help would be appreciated. Here's the log file info and other system stuff:
    An error occurred. (LGI-0003, -143303650-5)

    Aug 25, 2012 9:32:38 PM com.openexchange.log.internal.LoggerTask call
    SEVERE: Logged at: com.openexchange.ajax.Login.loginOperation(Login.j ava:964)
    LGI-0003 Category=8 Message=Unknown problem: "Connection refused". exceptionID=-143303650-5
    com.openexchange.ajp13.remoteAddress=127.0.0.1
    com.openexchange.ajp13.remotePort=54911
    LGI-0003 Category=8 Message=Unknown problem: "Connection refused". exceptionID=-143303650-5
    at com.openexchange.authentication.exception.LoginExc eptionFactory.createException(LoginExceptionFactor y.java:76)
    at com.openexchange.authentication.exception.LoginExc eptionFactory.createException(LoginExceptionFactor y.java:62)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:141)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:153)
    at com.openexchange.authentication.LoginExceptionCode s.create(LoginExceptionCodes.java:133)
    at com.openexchange.authentication.imap.impl.IMAPAuth entication.handleLoginInfo(IMAPAuthentication.java :361)
    at com.openexchange.authentication.service.Authentica tion.login(Authentication.java:88)
    at com.openexchange.login.internal.LoginPerformer$1.d oAuthentication(LoginPerformer.java:130)
    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:172)
    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:128)
    at com.openexchange.ajax.Login$11.doLogin(Login.java: 922)
    at com.openexchange.ajax.Login.loginOperation(Login.j ava:937)
    at com.openexchange.ajax.Login.doLogin(Login.java:919 )
    at com.openexchange.ajax.Login$1.handleRequest(Login. java:187)
    at com.openexchange.ajax.Login.doJSONAuth(Login.java: 741)
    at com.openexchange.ajax.Login.doGet(Login.java:728)
    at com.openexchange.ajax.Login.doPost(Login.java:866)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:429)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.openexchange.ajp13.coyote.AjpProcessor.process (AjpProcessor.java:832)
    at com.openexchange.ajp13.coyote.sockethandler.Coyote Task.call(CoyoteTask.java:184)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:334)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:166)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:781)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:807)
    at java.lang.Thread.run(Thread.java:679)
    Caused by: javax.mail.MessagingException: Connection refused;
    nested exception is:
    java.net.ConnectException: Connection refused
    at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPSt ore.java:727)
    at javax.mail.Service.connect(Service.java:295)
    at com.openexchange.authentication.imap.impl.IMAPAuth entication.handleLoginInfo(IMAPAuthentication.java :325)
    ... 21 more
    Caused by: java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.AbstractPlainSocketImpl.doConnect(Abstrac tPlainSocketImpl.java:327)
    at java.net.AbstractPlainSocketImpl.connectToAddress( AbstractPlainSocketImpl.java:193)
    at java.net.AbstractPlainSocketImpl.connect(AbstractP lainSocketImpl.java:180)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:384)
    at java.net.Socket.connect(Socket.java:546)
    at com.sun.mail.util.SocketFetcher.createSocket(Socke tFetcher.java:317)
    at com.sun.mail.util.SocketFetcher.getSocket(SocketFe tcher.java:233)
    at com.sun.mail.iap.Protocol.<init>(Protocol.java:114 )
    at com.sun.mail.imap.protocol.IMAPProtocol.<init>(IMA PProtocol.java:137)
    at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPSt ore.java:694)
    ... 23 more
    [root@mail open-xchange]#

    ot@mail open-xchange]# rpm -qa | grep open-xchange
    open-xchange-server-6.20.6.0-3_7.1.noarch
    open-xchange-admin-plugin-hosting-lib-6.20.6.0-3_5.2.noarch
    open-xchange-spamhandler-cloudmark-6.20.6.0-3_4.4.noarch
    open-xchange-data-conversion-ical4j-6.20.6.0-3_4.3.noarch
    open-xchange-subscribe-json-6.20.6.0-3_4.3.noarch
    open-xchange-file-storage-json-6.20.6.0-3_5.2.noarch
    open-xchange-folder-json-6.20.6.0-3_4.4.noarch
    open-xchange-file-storage-infostore-6.20.6.0-3_4.4.noarch
    open-xchange-jcharset-6.20.6.0-3_4.1.noarch
    open-xchange-meta-admin-6.20.6.0-3_4.1.noarch
    open-xchange-meta-centos-6.20.6.0-3_4.1.noarch
    open-xchange-gui-wizard-plugin-gui-6.20.6.0-3_4.1.noarch
    open-xchange-xerces-sun-6.20.6.0-3_4.1.noarch
    open-xchange-messaging-6.20.6.0-3_4.1.noarch
    open-xchange-conversion-engine-6.20.6.0-3_4.1.noarch
    open-xchange-sessiond-6.20.6.0-3_4.1.noarch
    open-xchange-subscribe-6.20.6.0-3_4.4.noarch
    open-xchange-modules-storage-6.20.6.0-3_4.4.noarch
    open-xchange-authentication-imap-6.20.6.0-3_4.4.noarch
    open-xchange-themes-default-6.20.6.0-3_7.1.noarch
    open-xchange-secret-recovery-json-6.20.6.0-3_4.4.noarch
    open-xchange-proxy-servlet-6.20.6.0-3_4.4.noarch
    open-xchange-gui-wizard-plugin-6.20.6.0-3_4.1.noarch
    open-xchange-online-help-de-de-6.20.6.0-3_6.1.noarch
    open-xchange-admin-plugin-hosting-6.20.6.0-3_5.2.noarch
    open-xchange-meta-messaging-6.20.6.0-3_4.1.noarch
    open-xchange-meta-databaseonly-6.20.6.0-3_4.1.noarch
    open-xchange-admin-plugin-hosting-doc-6.20.6.0-3_5.2.noarch
    open-xchange-global-6.20.6.0-3_4.1.noarch
    open-xchange-threadpool-6.20.6.0-3_4.1.noarch
    open-xchange-monitoring-6.20.6.0-3_4.1.noarch
    open-xchange-config-cascade-user-6.20.6.0-3_4.4.noarch
    open-xchange-admin-doc-6.20.6.0-3_4.4.noarch
    open-xchange-gui-6.20.6.0-3_7.1.noarch
    open-xchange-common-6.20.6.0-3_4.1.noarch
    open-xchange-configread-6.20.6.0-3_4.1.noarch
    open-xchange-management-6.20.6.0-3_4.1.noarch
    open-xchange-xml-6.20.6.0-3_4.1.noarch
    open-xchange-file-storage-6.20.6.0-3_4.1.noarch
    open-xchange-proxy-6.20.6.0-3_4.1.noarch
    open-xchange-config-cascade-context-6.20.6.0-3_4.4.noarch
    open-xchange-templating-6.20.6.0-3_4.4.noarch
    open-xchange-i18n-6.20.6.0-3_5.1.noarch
    open-xchange-publish-basic-6.20.6.0-3_4.4.noarch
    open-xchange-messaging-generic-6.20.6.0-3_4.4.noarch
    open-xchange-messaging-json-6.20.6.0-3_4.4.noarch
    open-xchange-frontend-uwa-6.20.6.0-3_4.4.noarch
    open-xchange-http-deferrer-6.20.6.0-3_4.4.noarch
    open-xchange-calendar-6.20.6.0-3_4.5.noarch
    open-xchange-messaging-facebook-6.20.6.0-3_4.4.noarch
    open-xchange-frontend-uwa-json-6.20.6.0-3_4.4.noarch
    open-xchange-oauth-linkedin-6.20.6.0-3_4.4.noarch
    open-xchange-secret-recovery-mail-6.20.6.0-3_4.4.noarch
    open-xchange-user-json-6.20.6.0-3_4.4.noarch
    open-xchange-control-6.20.6.0-3_4.4.noarch
    open-xchange-authorization-standard-6.20.6.0-3_4.4.noarch
    open-xchange-contactcollector-6.20.6.0-3_4.4.noarch
    open-xchange-logging-6.20.6.0-3_4.1.noarch
    open-xchange-meta-gui-6.20.6.0-3_4.1.noarch
    open-xchange-admin-6.20.6.0-3_4.4.noarch
    open-xchange-report-client-6.20.6.0-3_4.4.noarch
    open-xchange-meta-pubsub-6.20.6.0-3_4.1.noarch
    open-xchange-meta-singleserver-6.20.6.0-3_4.1.noarch
    open-xchange-group-managerequest-6.20.6.0-3_4.4.noarch
    open-xchange-modules-model-6.20.6.0-3_4.1.noarch
    open-xchange-gui-login-theme-default-6.20.6.0-3_7.1.noarch
    open-xchange-activation-6.20.6.0-3_4.1.noarch
    open-xchange-config-cascade-6.20.6.0-3_4.1.noarch
    open-xchange-tx-6.20.6.0-3_4.1.noarch
    open-xchange-crypto-6.20.6.0-3_4.1.noarch
    open-xchange-publish-6.20.6.0-3_4.1.noarch
    open-xchange-file-storage-config-6.20.6.0-3_4.1.noarch
    open-xchange-dataretention-6.20.6.0-3_4.1.noarch
    open-xchange-secret-recovery-6.20.6.0-3_4.4.noarch
    open-xchange-admin-lib-6.20.6.0-3_4.4.noarch
    open-xchange-publish-infostore-online-6.20.6.0-3_4.4.noarch
    open-xchange-pop3-6.20.6.0-3_4.4.noarch
    open-xchange-oauth-facebook-6.20.6.0-3_4.4.noarch
    open-xchange-itip-json-6.20.6.0-3_4.4.noarch
    open-xchange-oauth-msn-6.20.6.0-3_4.4.noarch
    open-xchange-messaging-rss-6.20.6.0-3_4.4.noarch
    open-xchange-subscribe-linkedin-6.20.6.0-3_4.3.noarch
    open-xchange-publish-json-6.20.6.0-3_4.4.noarch
    open-xchange-ajp-6.20.6.0-3_4.4.noarch
    open-xchange-push-udp-6.20.6.0-3_4.4.noarch
    open-xchange-templating-json-6.20.6.0-3_4.4.noarch
    open-xchange-unifiedinbox-6.20.6.0-3_4.4.noarch
    open-xchange-online-help-fr-fr-6.20.6.0-3_6.1.noarch
    open-xchange-admin-client-6.20.6.0-3_4.4.noarch
    open-xchange-meta-server-6.20.6.0-3_4.1.noarch
    open-xchange-twitter-6.20.6.0-3_4.1.noarch
    open-xchange-passwordchange-servlet-6.20.6.0-3_4.4.noarch
    open-xchange-file-storage-generic-6.20.6.0-3_4.1.noarch
    open-xchange-push-6.20.6.0-3_4.1.noarch
    open-xchange-file-storage-composition-6.20.6.0-3_4.1.noarch
    open-xchange-oauth-6.20.6.0-3_4.4.noarch
    open-xchange-modules-json-6.20.6.0-3_4.4.noarch
    open-xchange-smtp-6.20.6.0-4_5.1.noarch
    open-xchange-subscribe-msn-6.20.6.0-3_4.3.noarch
    open-xchange-oauth-twitter-6.20.6.0-3_4.4.noarch
    open-xchange-imap-6.20.6.0-3_4.4.noarch
    open-xchange-publish-microformats-6.20.6.0-3_4.4.noarch
    open-xchange-online-help-en-us-6.20.6.0-3_6.1.noarch
    open-xchange-admin-plugin-hosting-client-6.20.6.0-3_5.2.noarch
    open-xchange-messaging-twitter-6.20.6.0-3_4.5.noarch
    open-xchange-passwordchange-database-6.20.6.0-3_4.4.noarch
    open-xchange-gui-loading-theme-default-6.20.6.0-3_7.1.noarch
    open-xchange-genconf-6.20.6.0-3_4.1.noarch
    open-xchange-cache-6.20.6.0-3_4.1.noarch
    open-xchange-conversion-6.20.6.0-3_4.1.noarch
    open-xchange-templating-base-6.20.6.0-3_4.1.noarch
    open-xchange-genconf-mysql-6.20.6.0-3_4.4.noarch
    open-xchange-oauth-json-6.20.6.0-3_4.4.noarch
    open-xchange-settings-extensions-6.20.6.0-3_4.4.noarch
    open-xchange-subscribe-facebook-6.20.6.0-3_4.3.noarch
    open-xchange-subscribe-microformats-6.20.6.0-3_4.3.noarch
    open-xchange-conversion-servlet-6.20.6.0-3_4.4.noarch
    open-xchange-calendar-printing-6.20.6.0-3_4.4.noarch
    open-xchange-charset-6.20.6.0-3_4.1.noarch
    open-xchange-6.20.6.0-3_7.1.noarch
    open-xchange-subscribe-crawler-6.20.6.0-3_4.3.noarch
    open-xchange-resource-managerequest-6.20.6.0-3_4.4.noarch
    open-xchange-gui-themes-default-6.20.6.0-3_7.1.noarch
    open-xchange-secret-6.20.6.0-3_4.1.noarch
    open-xchange-sql-6.20.6.0-3_4.1.noarch
    open-xchange-html-6.20.6.0-3_4.1.noarch
    [root@mail open-xchange]#

    [root@mail open-xchange]# cat /etc/*lease
    CentOS release 6.3 (Final)

    root@mail open-xchange]# java -version
    java version "1.6.0_24"
    OpenJDK Runtime Environment (IcedTea6 1.11.3) (rhel-1.48.1.11.3.el6_2-x86_64)
    OpenJDK 64-Bit Server VM (build 20.0-b12, mixed mode)

  2. #2
    Join Date
    Sep 2007
    Location
    Germany
    Posts
    494

    Default

    You have chosen authentication imap.
    But connecting to the user's imap mailbox just gives "Connection refused" which might mean that the imap mailbox setup is incorrect or the imap server does not allow connections what is unlikely if it's an IMAP server.
    Please check your imapauth settings.

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