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  1. #1
    Join Date
    Jan 2013
    Posts
    1

    Default E-mail module is not active - Debian 6

    Hello.

    Im installing OX6 SE on my Debian 6 and I found a very troubling matter.

    I've installed previsouly to OX6 SE, Postfix/Dovecot/Apache2/sasl following the following documentation:

    http://www.isalo.org/wiki.debian-fr/index.php?title=Installation_sur_une_Squeeze_d'un_ serveur_mail_complet_(Postfix_Postfixadmin_Dovecot _Mysql_Amavisd-new_Spamassassin_Clamav_Postgrey_Squirrelmail_Roun dcube)_avec_gestion_des_filtres_Imap_et_des_quotas


    Everything seems to work fine.

    Afterwards I've installed OX6 using your documentation:

    http://oxpedia.org/wiki/index.php?ti...for_Debian_6.0

    While connecting to my ox interface I see a popup message on the right hight corner saying "The E-mail module is not available".

    My file /etc/postfix/sasl/smtpd.conf shows

    Code:
    pwcheck_method: saslauthd
    mech_list: PLAIN LOGIN
    auxprop_plugin: rimap
    On /etc/postfix/main.cf i have the following lines

    Code:
    smtpd_sasl_auth_enable = yes
    smtpd_sasl_security_options = noanonymous
    And I still get this error

    Code:
     MSG-1000 Categories=PERMISSION_DENIED Message='There was an issue in authenticating your E-Mail password. This may be due to a recent password change. To continue please log out now and then log back in with your most current password. (server=127.0.0.1 | user=testuser)' exceptionID=-1322285284-790
    MSG-1000 Categories=PERMISSION_DENIED Message='There was an issue in authenticating your E-Mail password. This may be due to a recent password change. To continue please log out now and then log back in with your most current password. (server=127.0.0.1 | user=testuser)' exceptionID=-1322285284-790
    	at com.openexchange.mail.mime.MimeMailExceptionCode.create(MimeMailExceptionCode.java:345)
    	at com.openexchange.mail.mime.MimeMailException.handleMessagingException(MimeMailException.java:163)
    	at com.openexchange.imap.IMAPAccess.connectInternal(IMAPAccess.java:952)
    	at com.openexchange.mail.api.MailAccess.connect0(MailAccess.java:620)
    	at com.openexchange.mail.api.MailAccess.connect(MailAccess.java:553)
    	at com.openexchange.folderstorage.mail.MailFolderStorage.getFolder(MailFolderStorage.java:737)
    	at com.openexchange.folderstorage.mail.MailFolderStorage.getFolder(MailFolderStorage.java:692)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.loadFolder(CacheFolderStorage.java:1734)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.loadFolder(CacheFolderStorage.java:1724)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.getFolder(CacheFolderStorage.java:1157)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.getFolder(CacheFolderStorage.java:1134)
    	at com.openexchange.folderstorage.outlook.OutlookFolderStorage.getFolder(OutlookFolderStorage.java:1070)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.loadFolder(CacheFolderStorage.java:1734)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.loadFolder(CacheFolderStorage.java:1724)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.getFolder(CacheFolderStorage.java:1157)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.getFolder(CacheFolderStorage.java:1134)
    	at com.openexchange.folderstorage.internal.performers.GetPerformer.doGet(GetPerformer.java:132)
    	at com.openexchange.folderstorage.internal.FolderServiceImpl.getFolder(FolderServiceImpl.java:179)
    	at com.openexchange.folder.json.actions.GetAction.perform(GetAction.java:115)
    	at com.openexchange.ajax.requesthandler.DefaultDispatcher.perform(DefaultDispatcher.java:190)
    	at com.openexchange.ajax.Multiple.doAction(Multiple.java:266)
    	at com.openexchange.ajax.Multiple.parseActionElement(Multiple.java:192)
    	at com.openexchange.ajax.Multiple.doPut(Multiple.java:139)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:730)
    	at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:475)
    	at com.openexchange.ajax.SessionServlet.service(SessionServlet.java:296)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    	at com.openexchange.ajp13.coyote.AjpProcessor.process(AjpProcessor.java:908)
    	at com.openexchange.ajp13.coyote.sockethandler.CoyoteTask.call(CoyoteTask.java:185)
    	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
    	at java.util.concurrent.FutureTask.run(FutureTask.java:166)
    	at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$Worker.runTask(CustomThreadPoolExecutor.java:798)
    	at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$Worker.run(CustomThreadPoolExecutor.java:825)
    	at java.lang.Thread.run(Thread.java:636)
    Caused by: javax.mail.AuthenticationFailedException: [AUTHENTICATIONFAILED] Authentication failed.
    	at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:782)
    	at javax.mail.Service.connect(Service.java:295)
    	at com.openexchange.imap.IMAPAccess.connectIMAPStore(IMAPAccess.java:1047)
    	at com.openexchange.imap.IMAPAccess.connectIMAPStore(IMAPAccess.java:978)
    	at com.openexchange.imap.IMAPAccess.connectInternal(IMAPAccess.java:880)
    	... 31 more
    And postfix reports

    Code:
    Jan  8 16:37:30 ox dovecot: imap-login: Disconnected (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
    Jan  8 16:37:32 ox dovecot: imap-login: Disconnected (auth failed, 1 attempts): user=<testuser>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, TLS
    I already searched the forum and google, found one post with a similar problem in which a file /etc/pam.d/smtp was missing.

    I do not have that file nor doesn't work by creating it blank.

    Thanks already in advance for any help,
    maneta

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    the issue is quite obvious - the access data for your Dovecot IMAP mailbox are not correctly configured for that OX account. Postfix' configuration has nothing to do with this since it only handles SMTP.

    Greetings
    Martin

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