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  1. #1
    Join Date
    Aug 2008
    Posts
    107

    Default OXText - preview works, editing not

    Hello,

    from the beginning of the Appsuite and OXText I have trobble getting OXText work fine. I can preview Dokuments in the ui, but editing of documents fails and creation of new documents fails also.

    The installation was done by using this guide:
    HTML Code:
    http://oxpedia.org/wiki/index.php?title=AppSuite:Text_Installation_Guide
    I found nothing in the logs, neither in "/var/log/open-xchange/readerengine.log" nor in "/var/log/open-xchange/open-xchange.log.0". On the Appsuite-screen are the flickering squares and a button to abort. Nothing else happens, when I click on the "edit-button" of a document, that is in preview. Creation of new documents lead to the same result.

    Any Idea? Should I provide further information, file-contents ... ?
    Viele Gre
    Rene

    OS: Ubuntu Server amd64 12.4 LTS
    JRE: openjdk-7-jre, MySQL: 5.5, Apache 2.2, Dovecot 2.0.19
    OX-Server backend: OXSE latest
    OX-frontend: OXSE latest appsuite + ox6

  2. #2
    Join Date
    Jan 2013
    Posts
    17

    Default

    Hi
    Do you have "readerengine" installed? How? Or do you have commercial license?

  3. #3
    Join Date
    Aug 2008
    Posts
    107

    Default

    Hi boblgun,
    Indeed, it's installed under commercial license.
    Viele Gre
    Rene

    OS: Ubuntu Server amd64 12.4 LTS
    JRE: openjdk-7-jre, MySQL: 5.5, Apache 2.2, Dovecot 2.0.19
    OX-Server backend: OXSE latest
    OX-frontend: OXSE latest appsuite + ox6

  4. #4
    Join Date
    Aug 2008
    Posts
    107

    Default

    no idea? What a pity :-(

    Nevertheless I show some config-Files below. Perhaps someone has an idea at long last ...

    Code:
    # documentconverter.properties
    
    ### Engine installation and runtime pathes
    ################################################################################
    
    # The directory, containing the ./program directory of the underlying converter engine
    # Default value: "/opt/readerengine"
    com.openexchange.documentconverter.installDir=/opt/readerengine
    
    # The directory, containing the cache for persistent, huge job data at runtime
    # Default value: "/var/spool/open-xchange/documentconverter/readerengine.cache"
    com.openexchange.documentconverter.cacheDir=/var/spool/open-xchange/documentconverter/readerengine.cache
    
    # A temporary directory, containing the runtime data for each started engine process
    # Default value: "/var/spool/open-xchange/documentconverter/readerengine.scratch"
    com.openexchange.documentconverter.scratchDir=/var/spool/open-xchange/documentconverter/readerengine.scratch
    
    # Use a remote converter engine to do the actual conversion;
    # set this entry to the base URL of the remote host: http://host[:port]/documentconverterPath;
    # leave empty if conversion should happen on the local machine
    # Default value: n/a
    com.openexchange.documentconverter.RemoteBaseUrl = 
    
    ### Log file path and settings
    ################################################################################
    
    # The location of the log file
    # Default value: "/var/log/open-xchange/readerengine.log"
    com.openexchange.documentconverter.logFile=/var/log/open-xchange/readerengine.log
    
    # Determines the amount and detail of logging data
    # 3 = errors, 2 = errors and warnings, 1 = errors and warnings and infos, 0 = disabled
    # Default value: 1
    com.openexchange.documentconverter.logLevel=1
    
    
    ### Engine runtime settings
    ################################################################################
    
    # The number of engines, working in parallel to execute jobs
    # Default value: 3
    com.openexchange.documentconverter.jobProcessorCount=3
    
    # The maximum number of executed jobs, after which a single engine is automatically restarted
    # Default value: 50
    com.openexchange.documentconverter.jobRestartCount=50
    
    # The timeout in milliseconds, after which the execution of a single job is terminated
    # Default value: 60000
    com.openexchange.documentconverter.jobExecutionTimeoutMilliseconds=60000
    
    # The maximum size in MegaBytes of virtual memory that a readerengine instance can allocate;
    # set -1 for no upper limit of maximum virtual memory
    # Default value: 2048
    com.openexchange.documentconverter.maxVMemMB=2048
    
    ### Job cache runtime settings
    ################################################################################
    
    # The maximum size in MegaBytes of all persistently cached converter job entries at runtime;
    # set to -1 for no upper limit of the cache size
    # Default value: 1024
    com.openexchange.documentconverter.maxCacheSizeMB=4096
    
    # The maximum count of converter jobs cached at runtime;
    # set to -1 for no upper limit of cached jobs
    # Default value: -1
    com.openexchange.documentconverter.maxCacheEntries=-1
    
    # The timeout in seconds, after which a cached job execution result is automatically removed from the cache;
    # set to 0 for disabling the timeout based job removal from the cache
    # Default value: 3600
    com.openexchange.documentconverter.cacheEntryTimeoutSeconds=86400
    
    ### Documentconverter settings running as servlet
    ################################################################################
    
    # Allow servlet engine to handle local file Urls;
    # set to true for allowing the servlet engine to handle local file:// Urls
    # Default value: false
    com.openexchange.documentconverter.servletLocalFileUrls=false
    Code:
    ###/etc/apache2/sites-available/default-ssl###
    <IfModule mod_ssl.c>
    <VirtualHost _default_:443>
    	ServerAdmin webmaster@localhost
    
    	DocumentRoot /var/www
    
    	RequestHeader set X-Forwarded-Proto "https"
    
    	<Directory /var/www/>
    		AllowOverride None
    		Order allow,deny
    		allow from all
    #		RedirectMatch ^/$ /ox6/
                   Options +FollowSymLinks +SymLinksIfOwnerMatch
    	</Directory>
    
    	<Directory /var/www/appsuite>
    		Options None +SymLinksIfOwnerMatch
    		AllowOverride Indexes Fileinfo
    	</Directory>
    
    	SSLEngine on
    	SSLCertificateFile	/etc/apache2/ssl/server.crt
    	SSLCertificateKeyFile	/etc/apache2/ssl/server.key
    
    	ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/
    	<Directory "/usr/lib/cgi-bin">
    		AllowOverride None
    		Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch
    		Order allow,deny
    		Allow from all
    	</Directory>
    
    	ErrorLog /var/log/apache2/error-ssl.log
    
    	LogLevel warn
    
    	CustomLog /var/log/apache2/access-ssl.log combined
    
    	Alias /doc/ "/usr/share/doc/"
    	 <Directory "/usr/share/doc/">
    	   Options Indexes MultiViews FollowSymLinks
    	   AllowOverride None
    	   Order deny,allow
    	   Deny from all
    	   Allow from 127.0.0.0/255.0.0.0 ::1/128
    	 </Directory>
    
           # deflate
    	AddOutputFilterByType DEFLATE text/html text/plain text/javascript application/javascript text/css text/xml application/xml text/x-js application/x-javascript
    
    	# pre-compressed files
    	AddType text/javascript .jsz
    	AddType text/css .cssz
    	AddType text/xml .xmlz
            AddType text/plain .po
    
    	AddEncoding x-gzip .jsz .cssz .xmlz
    	SetEnvIf Request_URI "\.(jsz|cssz|xmlz)$" no-gzip
    
    	ExpiresActive On
    
    	<Location /ox6>
    	        # Expires (via ExpiresByType to override global settings)
    	        ExpiresByType image/gif "access plus 6 months"
    	        ExpiresByType image/png "access plus 6 months"
    	        ExpiresByType image/jpg "access plus 6 months"
    	        ExpiresByType image/jpeg "access plus 6 months"
    	        ExpiresByType text/css "access plus 6 months"
    	        ExpiresByType text/html "access plus 6 months"
    	        ExpiresByType text/xml "access plus 6 months"
    	        ExpiresByType text/javascript "access plus 6 months"
    	        ExpiresByType text/x-js "access plus 6 months"
    	        ExpiresByType application/x-javascript "access plus 6 months"
    	        ExpiresDefault "access plus 6 months"
    	        Header append Cache-Control "private"
    	        Header unset Last-Modified
    	        Header unset Vary
    	        # Strip version
    	        RewriteEngine On
    	        RewriteRule v=\w+/(.+) $1 [L]
    	        # Turn off ETag
    	        Header unset ETag
    	        FileETag None
    	</Location>
    
    	<Location /ox6/ox.html>
    	        ExpiresByType text/html "now"
    	        ExpiresDefault "now"
    	        Header unset Last-Modified
    	        Header set Cache-Control "no-store, no-cache, must-revalidate, post-check=0, pre-check=0"
    	        # Turn off ETag
    	        Header unset ETag
    	        FileETag None
    	</Location>
    
    	<Location /ox6/index.html>
    	        ExpiresByType text/html "now"
    	        ExpiresDefault "now"
    	        Header unset Last-Modified
    	        Header set Cache-Control "no-store, no-cache, must-revalidate, post-check=0, pre-check=0"
    	        # Turn off ETag
    	        Header unset ETag
    	        FileETag None
    	</Location>
    
    ProxyPass /webmin/ http://localhost:10000/
    ProxyPassReverse /webmin/ http://localhost:10000/
    
    </VirtualHost>
    </IfModule>
    I hope that helps to find the error. Is further information needed?
    Viele Gre
    Rene

    OS: Ubuntu Server amd64 12.4 LTS
    JRE: openjdk-7-jre, MySQL: 5.5, Apache 2.2, Dovecot 2.0.19
    OX-Server backend: OXSE latest
    OX-frontend: OXSE latest appsuite + ox6

  5. #5
    Join Date
    Aug 2008
    Posts
    107

    Default

    After the last apdate of OX (backend and appsuite) OXtest ist running, so the problem is solved.
    Viele Gre
    Rene

    OS: Ubuntu Server amd64 12.4 LTS
    JRE: openjdk-7-jre, MySQL: 5.5, Apache 2.2, Dovecot 2.0.19
    OX-Server backend: OXSE latest
    OX-frontend: OXSE latest appsuite + ox6

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