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  1. #1
    Join Date
    Aug 2008
    Posts
    107

    Default After update to 7.2.2-7 only Mail accessable, no contacts, no appointments etc.

    Hello,

    after updating to the last version of the appsuite in the appsuiteui only mail is shown. The menus for contacts, appointments etc. are not visible. Using the old ox6 frontend bings the menus back.

    Here is the list of the activated bundles:
    Code:
    bundlename: org.eclipse.osgi status: ACTIVE
    bundlename: cern.colt status: ACTIVE
    bundlename: com.google.common status: ACTIVE
    bundlename: com.hazelcast status: ACTIVE
    bundlename: com.openexchange.admin.console status: ACTIVE
    bundlename: com.openexchange.admin status: ACTIVE
    bundlename: com.openexchange.admin.plugin.hosting status: ACTIVE
    bundlename: com.openexchange.admin.rmi status: ACTIVE
    bundlename: com.openexchange.admin.soap.context status: ACTIVE
    bundlename: com.openexchange.admin.soap.group status: ACTIVE
    bundlename: com.openexchange.admin.soap.resource status: ACTIVE
    bundlename: com.openexchange.admin.soap.taskmgmt status: ACTIVE
    bundlename: com.openexchange.admin.soap.user status: ACTIVE
    bundlename: com.openexchange.admin.soap.util status: ACTIVE
    bundlename: com.openexchange.apps.manifests.json status: ACTIVE
    bundlename: com.openexchange.appsuite status: ACTIVE
    bundlename: com.openexchange.authentication.imap status: ACTIVE
    bundlename: com.openexchange.authorization.standard status: ACTIVE
    bundlename: com.openexchange.blackwhitelist status: ACTIVE
    bundlename: com.openexchange.caching.events status: ACTIVE
    bundlename: com.openexchange.caching.events.ms status: ACTIVE
    bundlename: com.openexchange.caching status: ACTIVE
    bundlename: com.openexchange.caldav status: ACTIVE
    bundlename: com.openexchange.calendar status: ACTIVE
    bundlename: com.openexchange.calendar.json status: ACTIVE
    bundlename: com.openexchange.calendar.printing status: ACTIVE
    bundlename: com.openexchange.capabilities.impl status: ACTIVE
    bundlename: com.openexchange.capabilities status: ACTIVE
    bundlename: com.openexchange.capabilities.json status: ACTIVE
    bundlename: com.openexchange.carddav status: ACTIVE
    bundlename: com.openexchange.charset status: ACTIVE
    bundlename: com.openexchange.cluster.discovery status: ACTIVE
    bundlename: com.openexchange.cluster.discovery.static status: ACTIVE
    bundlename: com.openexchange.common status: ACTIVE
    bundlename: com.openexchange.config.cascade.context status: ACTIVE
    bundlename: com.openexchange.config.cascade status: ACTIVE
    bundlename: com.openexchange.config.cascade.user status: ACTIVE
    bundlename: com.openexchange.configjump.generic status: ACTIVE
    bundlename: com.openexchange.configread status: ACTIVE
    bundlename: com.openexchange.contactcollector status: ACTIVE
    bundlename: com.openexchange.contacts.json status: ACTIVE
    bundlename: com.openexchange.contact.storage.rdb status: ACTIVE
    bundlename: com.openexchange.control status: ACTIVE
    bundlename: com.openexchange.conversion.engine status: ACTIVE
    bundlename: com.openexchange.conversion status: ACTIVE
    bundlename: com.openexchange.conversion.servlet status: ACTIVE
    bundlename: com.openexchange.conversion.simple status: ACTIVE
    bundlename: com.openexchange.crypto status: ACTIVE
    bundlename: com.openexchange.database status: ACTIVE
    bundlename: com.openexchange.data.conversion.ical.ical4j status: ACTIVE
    bundlename: com.openexchange.dataretention status: ACTIVE
    bundlename: com.openexchange.datatypes.genericonf status: ACTIVE
    bundlename: com.openexchange.datatypes.genericonf.storage status: ACTIVE
    bundlename: com.openexchange.documentation status: ACTIVE
    bundlename: com.openexchange.documentation.json status: ACTIVE
    bundlename: com.openexchange.documentconverter.impl status: ACTIVE
    bundlename: com.openexchange.documentconverter status: ACTIVE
    bundlename: com.openexchange.documentconverter.json status: ACTIVE
    bundlename: com.openexchange.documentconverter.osgi status: ACTIVE
    bundlename: com.openexchange.documentconverter.uno status: ACTIVE
    bundlename: com.openexchange.documentpreview status: ACTIVE
    bundlename: com.openexchange.eas.provisioning.action.mail status: ACTIVE
    bundlename: com.openexchange.eas.provisioning.action.sms status: ACTIVE
    bundlename: com.openexchange.eas.provisioning.generator status: ACTIVE
    bundlename: com.openexchange.eas.provisioning.json status: ACTIVE
    bundlename: com.openexchange.filemanagement.distributed status: ACTIVE
    bundlename: com.openexchange.filemanagement.distributed.servlet status: ACTIVE
    bundlename: com.openexchange.file.storage.composition status: ACTIVE
    bundlename: com.openexchange.file.storage.config status: ACTIVE
    bundlename: com.openexchange.file.storage.generic status: ACTIVE
    bundlename: com.openexchange.file.storage.infostore status: ACTIVE
    bundlename: com.openexchange.file.storage status: ACTIVE
    bundlename: com.openexchange.file.storage.json status: ACTIVE
    bundlename: com.openexchange.file.storage.rdb status: ACTIVE
    bundlename: com.openexchange.folder.json status: ACTIVE
    bundlename: com.openexchange.freebusy status: ACTIVE
    bundlename: com.openexchange.freebusy.json status: ACTIVE
    bundlename: com.openexchange.freebusy.provider.internal status: ACTIVE
    bundlename: com.openexchange.freebusy.service.impl status: ACTIVE
    bundlename: com.openexchange.frontend.uwa status: ACTIVE
    bundlename: com.openexchange.frontend.uwa.json status: ACTIVE
    bundlename: com.openexchange.global status: ACTIVE
    bundlename: com.openexchange.groupware.settings.extensions status: ACTIVE
    bundlename: com.openexchange.groupware.tools status: ACTIVE
    bundlename: com.openexchange.halo.appointments status: ACTIVE
    bundlename: com.openexchange.halo status: ACTIVE
    bundlename: com.openexchange.halo.json status: ACTIVE
    bundlename: com.openexchange.halo.linkedin status: ACTIVE
    bundlename: com.openexchange.halo.mail status: ACTIVE
    bundlename: com.openexchange.hazelcast.configuration status: ACTIVE
    bundlename: com.openexchange.hazelcast status: RESOLVED
    bundlename: com.openexchange.html status: ACTIVE
    bundlename: com.openexchange.http.client status: ACTIVE
    bundlename: com.openexchange.http.client.json status: ACTIVE
    bundlename: com.openexchange.http.client.xml status: ACTIVE
    bundlename: com.openexchange.http.deferrer status: ACTIVE
    bundlename: com.openexchange.http.grizzly status: ACTIVE
    bundlename: com.openexchange.http.requestwatcher status: ACTIVE
    bundlename: com.openexchange.http.testservlet status: ACTIVE
    bundlename: com.openexchange.i18n status: ACTIVE
    bundlename: com.openexchange.imap status: ACTIVE
    bundlename: com.openexchange.importexport status: ACTIVE
    bundlename: com.openexchange.index status: ACTIVE
    bundlename: com.openexchange.itip.json status: ACTIVE
    bundlename: com.openexchange.java status: ACTIVE
    bundlename: com.openexchange.jcharset status: ACTIVE
    bundlename: com.openexchange.jslob.config status: ACTIVE
    bundlename: com.openexchange.jslob status: ACTIVE
    bundlename: com.openexchange.jslob.json status: ACTIVE
    bundlename: com.openexchange.jslob.storage.db status: ACTIVE
    bundlename: com.openexchange.logging status: ACTIVE
    bundlename: com.openexchange.logging.tracking status: ACTIVE
    bundlename: com.openexchange.mail.autoconfig status: ACTIVE
    bundlename: com.openexchange.mail.autoconfig.json status: ACTIVE
    bundlename: com.openexchange.mail.filter status: ACTIVE
    bundlename: com.openexchange.management.impl status: ACTIVE
    bundlename: com.openexchange.management status: ACTIVE
    bundlename: com.openexchange.mdns status: ACTIVE
    bundlename: com.openexchange.messaging.facebook status: ACTIVE
    bundlename: com.openexchange.messaging.generic status: ACTIVE
    bundlename: com.openexchange.messaging status: ACTIVE
    bundlename: com.openexchange.messaging.json status: ACTIVE
    bundlename: com.openexchange.messaging.rss status: ACTIVE
    bundlename: com.openexchange.messaging.twitter status: ACTIVE
    bundlename: com.openexchange.modules.json status: ACTIVE
    bundlename: com.openexchange.modules.model status: ACTIVE
    bundlename: com.openexchange.modules.storage status: ACTIVE
    bundlename: com.openexchange.monitoring status: ACTIVE
    bundlename: com.openexchange.ms status: ACTIVE
    bundlename: com.openexchange.oauth.facebook status: ACTIVE
    bundlename: com.openexchange.oauth.flickr status: ACTIVE
    bundlename: com.openexchange.oauth status: ACTIVE
    bundlename: com.openexchange.oauth.json status: ACTIVE
    bundlename: com.openexchange.oauth.linkedin status: ACTIVE
    bundlename: com.openexchange.oauth.linkedin.json status: ACTIVE
    bundlename: com.openexchange.oauth.msn status: ACTIVE
    bundlename: com.openexchange.oauth.provider status: ACTIVE
    bundlename: com.openexchange.oauth.tumblr status: ACTIVE
    bundlename: com.openexchange.oauth.twitter status: ACTIVE
    bundlename: com.openexchange.oauth.xing status: ACTIVE
    bundlename: com.openexchange.oauth.yahoo status: ACTIVE
    bundlename: com.openexchange.office status: ACTIVE
    bundlename: com.openexchange.office.json status: ACTIVE
    bundlename: com.openexchange.office.odf status: ACTIVE
    bundlename: com.openexchange.office.ooxml status: ACTIVE
    bundlename: com.openexchange.office.osgi status: ACTIVE
    bundlename: com.openexchange.office.pptx status: ACTIVE
    bundlename: com.openexchange.office.realtime status: ACTIVE
    bundlename: com.openexchange.office.resource status: ACTIVE
    bundlename: com.openexchange.office.tools status: ACTIVE
    bundlename: com.openexchange.osgi status: ACTIVE
    bundlename: com.openexchange.outlook.updater status: ACTIVE
    bundlename: com.openexchange.outlook.updater.oxtender2 status: ACTIVE
    bundlename: com.openexchange.passwordchange.servlet status: ACTIVE
    bundlename: com.openexchange.pop3 status: ACTIVE
    bundlename: com.openexchange.preview status: ACTIVE
    bundlename: com.openexchange.printing status: ACTIVE
    bundlename: com.openexchange.proxy status: ACTIVE
    bundlename: com.openexchange.proxy.servlet status: ACTIVE
    bundlename: com.openexchange.publish.basic status: ACTIVE
    bundlename: com.openexchange.publish status: ACTIVE
    bundlename: com.openexchange.publish.json status: ACTIVE
    bundlename: com.openexchange.publish.microformats status: ACTIVE
    bundlename: com.openexchange.publish.online.infostore status: ACTIVE
    bundlename: com.openexchange.push.imapidle status: ACTIVE
    bundlename: com.openexchange.push status: ACTIVE
    bundlename: com.openexchange.push.mail.notify status: ACTIVE
    bundlename: com.openexchange.push.ms status: ACTIVE
    bundlename: com.openexchange.push.udp status: ACTIVE
    bundlename: com.openexchange.quartz status: ACTIVE
    bundlename: com.openexchange.quota status: ACTIVE
    bundlename: com.openexchange.rdiff status: ACTIVE
    bundlename: com.openexchange.realtime.atmosphere status: ACTIVE
    bundlename: com.openexchange.realtime.directory status: ACTIVE
    bundlename: com.openexchange.realtime.dispatch status: ACTIVE
    bundlename: com.openexchange.realtime.group status: ACTIVE
    bundlename: com.openexchange.realtime.handle status: ACTIVE
    bundlename: com.openexchange.realtime.hazelcast status: ACTIVE
    bundlename: com.openexchange.realtime status: ACTIVE
    bundlename: com.openexchange.realtime.presence status: ACTIVE
    bundlename: com.openexchange.realtime.presence.subscribe status: ACTIVE
    bundlename: com.openexchange.rmi status: ACTIVE
    bundlename: com.openexchange.rss status: ACTIVE
    bundlename: com.openexchange.scripting.rhino.apiBridge status: ACTIVE
    bundlename: com.openexchange.scripting.rhino status: ACTIVE
    bundlename: com.openexchange.secret status: ACTIVE
    bundlename: com.openexchange.secret.recovery status: ACTIVE
    bundlename: com.openexchange.secret.recovery.json status: ACTIVE
    bundlename: com.openexchange.secret.recovery.mail status: ACTIVE
    bundlename: com.openexchange.server status: ACTIVE
    bundlename: com.openexchange.sessiond status: ACTIVE
    bundlename: com.openexchange.sessionstorage status: ACTIVE
    bundlename: com.openexchange.smtp status: ACTIVE
    bundlename: com.openexchange.snippet status: ACTIVE
    bundlename: com.openexchange.snippet.json status: ACTIVE
    bundlename: com.openexchange.snippet.mime status: ACTIVE
    bundlename: com.openexchange.soap.cxf status: ACTIVE
    bundlename: com.openexchange.spamhandler.default status: ACTIVE
    bundlename: com.openexchange.spamsettings.generic status: ACTIVE
    bundlename: com.openexchange.spellchecker.hunspell status: ACTIVE
    bundlename: com.openexchange.spellchecker status: ACTIVE
    bundlename: com.openexchange.spellchecker.json status: ACTIVE
    bundlename: com.openexchange.spellchecker.osgi status: ACTIVE
    bundlename: com.openexchange.sql status: ACTIVE
    bundlename: com.openexchange.sso status: ACTIVE
    bundlename: com.openexchange.subscribe.crawler status: ACTIVE
    bundlename: com.openexchange.subscribe.facebook status: ACTIVE
    bundlename: com.openexchange.subscribe status: ACTIVE
    bundlename: com.openexchange.subscribe.json status: ACTIVE
    bundlename: com.openexchange.subscribe.linkedin status: ACTIVE
    bundlename: com.openexchange.subscribe.microformats status: ACTIVE
    bundlename: com.openexchange.subscribe.msn status: ACTIVE
    bundlename: com.openexchange.subscribe.yahoo status: ACTIVE
    bundlename: com.openexchange.system.extension status: RESOLVED
    bundlename: com.openexchange.tasks.json status: ACTIVE
    bundlename: com.openexchange.templating status: ACTIVE
    bundlename: com.openexchange.templating.json status: ACTIVE
    bundlename: com.openexchange.textxtraction status: ACTIVE
    bundlename: com.openexchange.threadpool status: ACTIVE
    bundlename: com.openexchange.twitter status: ACTIVE
    bundlename: com.openexchange.tx status: ACTIVE
    bundlename: com.openexchange.unifiedinbox status: ACTIVE
    bundlename: com.openexchange.user.json status: ACTIVE
    bundlename: com.openexchange.usm.api status: ACTIVE
    bundlename: com.openexchange.usm.cache status: ACTIVE
    bundlename: com.openexchange.usm.cache.ox_adapter status: ACTIVE
    bundlename: com.openexchange.usm.configuration status: ACTIVE
    bundlename: com.openexchange.usm.configuration.ox status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.calendar status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.contacts status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.folder status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.groups status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.mail status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.manager status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.resources status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.tasks.calendar.commons status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.tasks status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.util status: ACTIVE
    bundlename: com.openexchange.usm.database.ox status: ACTIVE
    bundlename: com.openexchange.usm.eas status: ACTIVE
    bundlename: com.openexchange.usm.journal.impl status: ACTIVE
    bundlename: com.openexchange.usm.journal status: ACTIVE
    bundlename: com.openexchange.usm.json status: ACTIVE
    bundlename: com.openexchange.usm.mapping status: ACTIVE
    bundlename: com.openexchange.usm.ox_event.impl status: ACTIVE
    bundlename: com.openexchange.usm.ox_event status: ACTIVE
    bundlename: com.openexchange.usm.ox_json.impl status: ACTIVE
    bundlename: com.openexchange.usm.ox_json status: ACTIVE
    bundlename: com.openexchange.usm.session.dataobject status: ACTIVE
    bundlename: com.openexchange.usm.session.impl status: ACTIVE
    bundlename: com.openexchange.usm.util status: ACTIVE
    bundlename: com.openexchange.usm.uuid status: ACTIVE
    bundlename: com.openexchange.utils status: ACTIVE
    bundlename: com.openexchange.version status: ACTIVE
    bundlename: com.openexchange.webdav.acl status: ACTIVE
    bundlename: com.openexchange.webdav.directory status: ACTIVE
    bundlename: com.openexchange.xerces.sun status: ACTIVE
    bundlename: com.openexchange.xing status: ACTIVE
    bundlename: com.openexchange.xml status: ACTIVE
    bundlename: org.apache.geronimo.specs.geronimo-annotation_1.0_spec status: ACTIVE
    bundlename: javax.servlet status: ACTIVE
    bundlename: org.apache.commons.cli status: ACTIVE
    bundlename: org.apache.commons.lang status: ACTIVE
    bundlename: org.apache.commons.logging status: ACTIVE
    bundlename: org.apache.felix.gogo.command status: ACTIVE
    bundlename: org.apache.felix.gogo.runtime status: ACTIVE
    bundlename: org.apache.felix.gogo.shell status: ACTIVE
    bundlename: org.apache.log4j status: ACTIVE
    bundlename: org.apache.servicemix.bundles.jaxb-impl status: ACTIVE
    bundlename: org.apache.servicemix.bundles.woodstox status: ACTIVE
    bundlename: org.apache.servicemix.specs.jaxb-api-2.1 status: ACTIVE
    bundlename: org.apache.servicemix.specs.stax-api-1.0 status: ACTIVE
    bundlename: org.apache.tika status: ACTIVE
    bundlename: org.eclipse.equinox.console status: ACTIVE
    bundlename: org.eclipse.equinox.ds status: ACTIVE
    bundlename: org.eclipse.equinox.event status: ACTIVE
    bundlename: org.eclipse.equinox.util status: ACTIVE
    bundlename: org.eclipse.osgi.services status: ACTIVE
    bundlename: org.eclipse.osgi.util status: ACTIVE
    bundlename: org.ho.jyaml status: ACTIVE
    bundlename: org.javasimon status: ACTIVE
    bundlename: org.json status: ACTIVE
    bundlename: org.mapdb status: ACTIVE
    bundlename: org.w3c.css.sac status: ACTIVE
    bundlename: org.xmlpull status: ACTIVE
    A list of the installed OX packages is attached as well as the log-file open-xchange-log.0

    open-xchange.log.0.txtpackages.txt

    Any Idea, whats wrong?

    Many thanks in advance.
    Last edited by 881822; 07-06-2013 at 06:48 PM.
    Viele Gre
    Rene

    OS: Ubuntu Server amd64 12.4 LTS
    JRE: openjdk-7-jre, MySQL: 5.5, Apache 2.2, Dovecot 2.0.19
    OX-Server backend: OXSE latest
    OX-frontend: OXSE latest appsuite + ox6

  2. #2

    Default

    Hi,

    could you elaborate what you mean by only mail is shown? Are the buttons for contacts ... missing in the header of the page?

    Regards.

  3. #3
    Join Date
    Aug 2008
    Posts
    107

    Default

    Quote Originally Posted by hbwinther View Post
    Hi,

    could you elaborate what you mean by only mail is shown? Are the buttons for contacts ... missing in the header of the page?

    Regards.
    Indeed, the Buttons are missing.
    Viele Gre
    Rene

    OS: Ubuntu Server amd64 12.4 LTS
    JRE: openjdk-7-jre, MySQL: 5.5, Apache 2.2, Dovecot 2.0.19
    OX-Server backend: OXSE latest
    OX-frontend: OXSE latest appsuite + ox6

  4. #4

    Default

    I experienced odd behavior too after the update. Try to clear all the caches, delete cookies and offline data stored by your ox instance in your browser. Take a look at the log files if this does not work.

    During the update the themes get updated or built (I did not take a look into these dep files). This can take some time and yield the impression that the update hangs. Did you abort (ctrl + c) at this point?

    However, I did notice that the button left to "Portal" is missing after the update which did present an overview for the ox web apps.
    Last edited by hbwinther; 07-07-2013 at 12:57 PM.

  5. #5
    Join Date
    Aug 2008
    Posts
    107

    Default

    Clearing the caches didn't solve the problem, just as changing the browser. The update process wasn't interrupted.
    Last edited by 881822; 07-08-2013 at 09:20 AM.
    Viele Gre
    Rene

    OS: Ubuntu Server amd64 12.4 LTS
    JRE: openjdk-7-jre, MySQL: 5.5, Apache 2.2, Dovecot 2.0.19
    OX-Server backend: OXSE latest
    OX-frontend: OXSE latest appsuite + ox6

  6. #6
    Join Date
    Feb 2007
    Location
    Dortmund, Germany
    Posts
    168

    Default

    could you create a oxsysreport (/opt/open-xchange/sbin/oxsysreport)?

    Please send it directly to me (markus dot wagner at open-xchange.com) and don't attach it here because it contains private data!
    Markus Wagner
    Open-Xchange Quality Assurance

  7. #7
    Join Date
    Aug 2008
    Posts
    107

    Default

    Hi Markus,

    the report is out via e-mail. Thanks in advance.
    Viele Gre
    Rene

    OS: Ubuntu Server amd64 12.4 LTS
    JRE: openjdk-7-jre, MySQL: 5.5, Apache 2.2, Dovecot 2.0.19
    OX-Server backend: OXSE latest
    OX-frontend: OXSE latest appsuite + ox6

  8. #8
    Join Date
    Feb 2007
    Location
    Dortmund, Germany
    Posts
    168

    Default

    The oxupdater packages are still at 7.2.1. Please update it and the error should be solved ;-)

    open-xchange-outlook-updater 7.2.1-3
    open-xchange-outlook-updater-oxtender2 7.2.1-3
    Markus Wagner
    Open-Xchange Quality Assurance

  9. #9
    Join Date
    Aug 2008
    Posts
    107

    Default

    Quote Originally Posted by Markus Wagner View Post
    The oxupdater packages are still at 7.2.1. Please update it and the error should be solved ;-)

    open-xchange-outlook-updater 7.2.1-3
    open-xchange-outlook-updater-oxtender2 7.2.1-3
    Thank you, everything is ok now. BTW. can I risklessly uninstall theese two packages? I don't use Outlook any more.
    Viele Gre
    Rene

    OS: Ubuntu Server amd64 12.4 LTS
    JRE: openjdk-7-jre, MySQL: 5.5, Apache 2.2, Dovecot 2.0.19
    OX-Server backend: OXSE latest
    OX-frontend: OXSE latest appsuite + ox6

  10. #10
    Join Date
    Feb 2007
    Location
    Dortmund, Germany
    Posts
    168

    Default

    Yes, you can uninstall these packages. And you should set a cluster name in /opt/open-xchange/etc/cluster.properties.
    Markus Wagner
    Open-Xchange Quality Assurance

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