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  1. #1
    Join Date
    Dec 2012
    Location
    Germany
    Posts
    46

    Exclamation Kein Zugriff auf E-Mails in AppSuite 7.4

    Hi,

    ich habe eben auf die AppSuite 7.4 upgedatet und seit dem leider keinen Zugriff mehr auf meine E-Mails.

    Beim Login in die AppSuite bekomme ich die Fehlermeldungen "Unterverzeichnisse konnten nicht geladen werden" bzw. "Liste konnte nicht geladen werden" im Frontend.

    In den Log-Files erscheint folgendes:

    Code:
    26.09.2013 20:32:15 com.openexchange.log.internal.callback.ErrorCallback log
    SCHWERWIEGEND: Logged at: com.openexchange.ajax.requesthandler.DispatcherServlet.logException(DispatcherServlet.java:411)
     com.openexchange.ajax.requestNumber=270
     com.openexchange.database.schema=oxdatabase_5
     com.openexchange.grizzly.remoteAddress=127.0.0.1
     com.openexchange.session.clientId=open-xchange-appsuite
     com.openexchange.session.contextId=1
     com.openexchange.session.userId=6
     
     Error processing request:
     com.openexchange.ajax.action=list
     com.openexchange.grizzly.remotePort=39413
     com.openexchange.grizzly.requestIp=127.0.0.1
     com.openexchange.grizzly.requestURI=/ajax/folders
     com.openexchange.grizzly.serverName=cloud.bnmsp.de
     com.openexchange.grizzly.servletPath=/ajax/folders
     com.openexchange.grizzly.threadName=OXWorker-0000049
     com.openexchange.session.session={contextId=1, userId=6, sessionId=db242157c7e042049df8f6d03bc4141d, login=sl, localIp=127.0.0.1, 
    authId=30bb9cdf6be845ccb01d0b9966d4c9c0, hash=029bIkbRborDoZTVBINA, client=open-xchange-appsuite, transient=false}
     com.openexchange.session.sessionId=db242157c7e042049df8f6d03bc4141d
     
    MSG-0012 Categories=CONFIGURATION Message='Cannot initialize mail module' exceptionID=1682872015-221
    	at com.openexchange.exception.OXExceptionFactory.create(OXExceptionFactory.java:158)
    	at com.openexchange.exception.OXExceptionFactory.create(OXExceptionFactory.java:122)
    	at com.openexchange.mail.MailExceptionCode.create(MailExceptionCode.java:526)
    	at com.openexchange.mail.api.MailAccess.getInstance(MailAccess.java:316)
    	at com.openexchange.folderstorage.mail.MailFolderStorage.getFolder(MailFolderStorage.java:693)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.loadFolder(CacheFolderStorage.java:1626)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.loadFolder(CacheFolderStorage.java:1615)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.getFolder(CacheFolderStorage.java:1076)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.getFolder(CacheFolderStorage.java:1053)
    	at com.openexchange.folderstorage.cache.CacheFolderStorage.getSubfolders(CacheFolderStorage.java:1266)
    	at com.openexchange.folderstorage.outlook.OutlookFolderStorage$3.call(OutlookFolderStorage.java:1738)
    	at com.openexchange.folderstorage.outlook.OutlookFolderStorage$3.call(OutlookFolderStorage.java:1734)
    	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
    	at java.util.concurrent.FutureTask.run(FutureTask.java:166)
    	at com.openexchange.folderstorage.outlook.OutlookFolderStorage.getSubfolders(OutlookFolderStorage.java:1744)
    	at com.openexchange.folderstorage.outlook.OutlookFolderStorage$MailFolderCallable.call(OutlookFolderStorage.java:2416)
    	at com.openexchange.folderstorage.outlook.OutlookFolderStorage$MailFolderCallable.call(OutlookFolderStorage.java:2372)
    	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
    	at java.util.concurrent.FutureTask.run(FutureTask.java:166)
    	at com.openexchange.threadpool.ThreadPools$RunnableAdapter.call(ThreadPools.java:473)
    	at com.openexchange.threadpool.ThreadPools$TaskAdapter.call(ThreadPools.java:508)
    	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
    	at java.util.concurrent.FutureTask.run(FutureTask.java:166)
    	at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$Worker.runTask(CustomThreadPoolExecutor.java:798)
    	at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$Worker.run(CustomThreadPoolExecutor.java:825)
    	at java.lang.Thread.run(Thread.java:679)

    Hat sich hier noch etwas in der Konfiguration geändert?

    Vielen Dank für die Hilfe!

    Gruß,

    Simon

  2. #2
    Join Date
    Dec 2012
    Location
    Germany
    Posts
    46

    Default

    Warum findet man die Lösung immer erst wenn man einen Forums-Thread erstellt hat?

    Nach 2 Stunden Fehlersuche war es wieder was sehr banales:

    ein chmod open-xchangepen-xchange /opt/open-xchange/etc/* hat Wunder bewirkt :-)

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