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  • cannot sync with error: illegal mail address

    Hello all,

    I use Outlook 2013 and OXtender 7.0.66.

    If migrate from an standard Exchange enviroment to an hosted Open-Xchange.
    So I used the Uploader to move my data from Exchange Mailbox to the new postbox.
    But when I try to synchronise I got many errors, like this:

    Code:
    ---- Sync State ----
    
    Error exporting folder contents (SST_FOLDERCONTENTS_EXPORT)
    
    ---- Message ----
    
    Ungültige E-Mail-Adresse /O=HQ/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=THORSTEN.DOMBACH@local
    
    ---- Location ----
    
    Ordner: /priv
    
    
    ---- Details ----
    
    Schadensbeschreibung:
    OX server returned error (0x00610120): Ungültige E-Mail-Adresse /O=HQ/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=THORSTEN.DOMBACH@local (MSG-1008, 1254052871-807706)
    
    ---- Error Object ----
    
    {
      "code": 2148339713,
      "code_hex": "0x800d1001",
      "code_description": "USM error: normal reply, errors returned",
      "state": 15,
      "state_description": "SST_FOLDERCONTENTS_EXPORT",
      "folder": 
        {
          "path": "/priv",
          "entryid": "000000003988dd58146e604f98df6c51e1f40189402a2a402ccfe82eb83aef4596d52050166de48b232a2a2301030000",
          "uuid": "2ee8cf2c-3ab8-45ef-96d5-2050166de48b"
        },
      "errors": 
        {
          "3e7ecd1e-adb6-4cda-a75a-4218d19e0ccf": 
            {
              "oxError": 
                {
                  "error": "Ung\u00C3\u00BCltige E-Mail-Adresse /O=HQ/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=THORSTEN.DOMBACH@local",
                  "error_params": 
                    [
                      "/O=HQ/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=THORSTEN.DOMBACH@local"
                    ],
                  "error_id": "1254052871-807706",
                  "code": "MSG-1008",
                  "category": 1,
                  "hard_conflict": false,
                  "participants": null,
                  "confirmations": null,
                  "id": null,
                  "folder_id": null,
                  "start_date": null,
                  "end_date": null,
                  "title": null,
                  "created_by": null
                },
              "data": 
                {
                  "headers": 
                    {
                      "content-type": 
                        {
                          "type": "multipart/mixed"
                        },
                      "subject": "SERVER INFO: Error on reading email"
                    },
                  "body": 
                    [
                      {
                        "headers": 
                          {
                            "content-type": 
                              {
                                "params": 
                                  {
                                    "charset": "UTF-8"
                                  },
                                "type": "text/plain"
                              }
                          },
                        "body": 
                          {
                            "id": "1.1",
                            "data": "OX server returned error: {\"category\":8,\"error\":\"Auf dem Open-Xchange Server trat ein vor\u00C3\u00BCbergehender Fehler auf. Die Anfrage konnte nicht verarbeitet werden. \",\"error_params\":[\"id\"],\"error_id\":\"1254052871-807707\",\"categories\":\"ERROR\",\"code\":\"SVL-0002\"}"
                          }
                      }
                    ],
                  "folder_id": "default0/priv",
                  "flags": 32,
                  "uuid": "3e7ecd1e-adb6-4cda-a75a-4218d19e0ccf",
                  "objectType": "mail"
                },
              "errorMessage": "OX server returned error",
              "errorCode": 6357280,
              "errorStatus": 6,
              "errorDetails": 
                {
                  "category": 1,
                  "error": "Ung\u00C3\u00BCltige E-Mail-Adresse /O=HQ/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=THORSTEN.DOMBACH@local",
                  "error_params": 
                    [
                      "/O=HQ/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=THORSTEN.DOMBACH@local"
                    ],
                  "error_id": "1254052871-807706",
                  "categories": "USER_INPUT",
                  "code": "MSG-1008"
                }
            }
        },
      "last_usm_call": 
        {
          "func": "/usm-json/syncUpdate?id=fefda478-c4a6-4c44-bbd3-af88d3d74fcf_11238954_4",
          "argument": 
            {
              "folderid": "2ee8cf2c-3ab8-45ef-96d5-2050166de48b",
              "syncid": 1381922947061,
              "limit": 0,
              "created": 
                [
                  {
                    "uuid": "3e7ecd1e-adb6-4cda-a75a-4218d19e0ccf",
                    "received_date": 
                      {
                        "utc": 1204890678640
                      },
                    "body": 
                      [
                        {
                          "headers": 
                            {
                              "content-type": 
                                {
                                  "type": "text/plain",
                                  "params": 
                                    {
                                      "charset": "utf-8"
                                    }
                                }
                            },
                          "body": 
                            {
                              "data": "Hallo Herr Weidauer,\r\n\r\nwie besprochen, hier meine Beschreibung zu den einzelnen Zimmern:\r\n\r\nWohnzimmer:\r\n\r\nWann: ca. M\u00C3\u00A4rz 2007\r\nWie: ins WoZi wurde unbemerkt ein/mehrere Rollsplit-Steine eingeschleppt.\r\n     Einer hat sich unter ein Stuhlbein geklemmt und hat dadurch massiv\r\n     Den Boden verkrazt.\r\n\r\nArbeitszimmer:\r\n\r\nWann: ?\r\nWie: Momentan noch nicht gekl\u00C3\u00A4rt, da laut \u00C3\u0153bergabe-Protokoll-Einzug im ArZi\r\n     bereits Verf\u00C3\u00A4rbungen eingetragen waren.\r\n\r\nSchlafzimmer:\r\n\r\nWann: ?\r\nWie: Momentan noch nicht gekl\u00C3\u00A4rt, da laut \u00C3\u0153bergabe-Protokoll-Einzug im SchlZi\r\n     bereits Kratzer eingetragen waren.\r\n\r\nKinderzimmer (wurde von mir als Arbeitszimmer genutzt)\r\n\r\nWann: ca. Juli 2007\r\nWie: durch einen Defekt des B\u00C3\u00BCrostuhls (Verkleidung einer Rolle defekt) hat\r\n     dieser den Kratzer erzeugt\r\n\r\nFlur:\r\n\r\nWann: \u00C3\u00BCber die Zeit\r\nWie: die Einkerbungen kommen von Schl\u00C3\u00BCsseln. An dieser Stelle war eine Schl\u00C3\u00BCsselbrett\r\n     montiert. Da ist nat\u00C3\u00BCrlich der eine oder andere Schl\u00C3\u00BCssel runter gefallen und hat\r\n     Das Parkett besch\u00C3\u00A4digt.\r\n\r\nIch hoffe die Aufstellung gen\u00C3\u00BCgt so. Falls nicht, geben Sie mir bitte kurz Bescheid.\r\n\r\nGr\u00C3\u00BC\u00C3\u0178e\r\nThorsten Dombach\r\n-- \r\n\r\nThorsten Dombach\r\n  Executive Consultant\r\n\r\nhttp://www.mabunta.de\r\nmailto:thorsten.dombach@mabunta.de\r\n\r\n-----------------------------------------------------------------------\r\nmabunta GmbH - nothing but Net                   Phone  +49 89 3603786  \r\nOskar Schlemmer Strassse 11                      Fax    +49 89 36037889 \r\nD-80807 M\u00C3\u00BCnchen                                  Mobile +49 172 8505487\r\n\r\nGesch\u00C3\u00A4ftsf\u00C3\u00BChrer:                                       Registergericht:\r\nDipl. Inform. (Univ.) Thorsten Dombach              Amtsgericht M\u00C3\u00BCnchen\r\nWolfgang Gottschalk                                          HRB 129942\r\n-----------------------------------------------------------------------\r\n\r\nThis message may contain confidential and/or proprietary information,    \r\nand is intended only for the person/entity to whom it was originally     \r\naddressed.The content of this message may contain private views and      \r\nopinions which do not constitute a formal disclosure or commitment       \r\nunless specifically stated. Please inform us immediately if this e-mail  \r\nand/or any attachment was transmitted incompletely or was not            \r\nintelligible.\r\n\r\nThis e-mail and any attachment is for authorized use by the intended     \r\nrecipient(s) only. It may contain proprietary material, confidential     \r\ninformation and/or be subject to legal privilege. It should not be       \r\ncopied, disclosed to, retained or used by any other party. If you are    \r\nnot an intended recipient then please promptly delete this e-mail, any   \r\nattachment and all copies and inform the sender.\r\n\r\n"
                            }
                        }
                      ],
                    "flags": 32,
                    "headers": 
                      {
                        "date": 
                          {
                            "utc": 1204890677351
                          },
                        "message-id": "\u003C0A0D8E924784064E814652B8910D660D5BFE2C@hqse0001.HQ.local>",
                        "subject": "Schadensbeschreibung",
                        "thread-topic": "Schadensbeschreibung",
                        "thread-index": "AciASY1fD4qITBEeRq6Vu8uqy3Ic9Q==",
                        "from": 
                          [
                            {
                              "address": "/O=HQ/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=THORSTEN.DOMBACH@local",
                              "personal": "Thorsten Dombach"
                            }
                          ],
                        "importance": "normal",
                        "priority": "normal",
                        "to": 
                          [
                            {
                              "address": "u.weidauer@plueckthun.de",
                              "personal": "Ulrich Weidauer (u.weidauer@plueckthun.de)"
                            }
                          ],
                        "cc": 
                          [
                            {
                              "address": "/O=HQ/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=Thorsten.Dombach@local",
                              "personal": "Thorsten Dombach"
                            }
                          ],
                        "content-type": 
                          {
                            "type": "multipart/alternative"
                          }
                      }
                  }
                ],
              "sessionid": "fefda478-c4a6-4c44-bbd3-af88d3d74fcf_11238954_4"
            },
          "reply": 
            {
              "status": 1,
              "data": 
                {
                  "errors": 
                    {
                      "3e7ecd1e-adb6-4cda-a75a-4218d19e0ccf": 
                        {
                          "errorMessage": "OX server returned error",
                          "oxError": 
                            {
                              "category": 1,
                              "error": "Ung\u00C3\u00BCltige E-Mail-Adresse /O=HQ/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=THORSTEN.DOMBACH@local",
                              "error_params": 
                                [
                                  "/O=HQ/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=THORSTEN.DOMBACH@local"
                                ],
                              "error_id": "1254052871-807706",
                              "categories": "USER_INPUT",
                              "code": "MSG-1008"
                            },
                          "errorDetails": 
                            {
                              "category": 1,
                              "error": "Ung\u00C3\u00BCltige E-Mail-Adresse /O=HQ/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=THORSTEN.DOMBACH@local",
                              "error_params": 
                                [
                                  "/O=HQ/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=THORSTEN.DOMBACH@local"
                                ],
                              "error_id": "1254052871-807706",
                              "categories": "USER_INPUT",
                              "code": "MSG-1008"
                            },
                          "errorCode": 6357280,
                          "data": 
                            {
                              "headers": 
                                {
                                  "content-type": 
                                    {
                                      "type": "multipart/mixed"
                                    },
                                  "subject": "SERVER INFO: Error on reading email"
                                },
                              "body": 
                                [
                                  {
                                    "headers": 
                                      {
                                        "content-type": 
                                          {
                                            "params": 
                                              {
                                                "charset": "UTF-8"
                                              },
                                            "type": "text/plain"
                                          }
                                      },
                                    "body": 
                                      {
                                        "id": "1.1",
                                        "data": "OX server returned error: {\"category\":8,\"error\":\"Auf dem Open-Xchange Server trat ein vor\u00C3\u00BCbergehender Fehler auf. Die Anfrage konnte nicht verarbeitet werden. \",\"error_params\":[\"id\"],\"error_id\":\"1254052871-807707\",\"categories\":\"ERROR\",\"code\":\"SVL-0002\"}"
                                      }
                                  }
                                ],
                              "folder_id": "default0/priv",
                              "flags": 32,
                              "uuid": "3e7ecd1e-adb6-4cda-a75a-4218d19e0ccf",
                              "objectType": "mail"
                            },
                          "errorStatus": 6
                        }
                    },
                  "syncid": 1381922947061
                },
              "errorCode": 0,
              "errorMessage": null,
              "errorDetails": null,
              "oxError": null
            }
        }
    }
    oxtender01.PNG

    But this is clear for me, because the old emails contain email addresses in an exchange-format. And that's true, this exchange format is not a valid internet email address. But what can I do to get rid of this annoying messages?

    Regards,
    Thorsten

  • #2
    Hi, did anybody got that fixed?
    Thanks 4 feedback

    P.M.

    Comment

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