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  1. #1
    peterking756 Guest

    Default unable to create INBOX

    The following is the creating ox user info, I can not find any solution of advice on our forum, I am sadness.

    mail:~# /opt/open-xchange/sbin/createuser -A oxadmin -P secret --username pqiu --displayname "peter qiu" --password qwer1234 --email pqiu@35post.com --givenname peter --surname qiu --language en_US --timezone Asia/Shanghai --department Network --company "Neuros"
    Server response:
    com.openexchange.admin.plugins.PluginException: com.openexchange.admin.rmi.exceptions.OXUserIMAPEx ception: unable to create INBOX

    Any advice or suggestion are very thankful!

  2. #2
    tronn Guest

    Default

    Quote Originally Posted by peterking756 View Post
    The following is the creating ox user info, I can not find any solution of advice on our forum, I am sadness.

    mail:~# /opt/open-xchange/sbin/createuser -A oxadmin -P secret --username pqiu --displayname "peter qiu" --password qwer1234 --email pqiu@35post.com --givenname peter --surname qiu --language en_US --timezone Asia/Shanghai --department Network --company "Neuros"
    Server response:
    com.openexchange.admin.plugins.PluginException: com.openexchange.admin.rmi.exceptions.OXUserIMAPEx ception: unable to create INBOX

    Any advice or suggestion are very thankful!
    I could be many different reasons for that I guess, but first thought is, is the oxadmin user admin user in ur imap server

    if cyrus in imap.conf
    admin: oxadmin

    Tronn

  3. #3
    peterking756 Guest

    Default reply unable to create INBOX

    Thanks Tronn. I have check the /etc/imapd.conf, the content is like this:

    #admins: cyrus
    admins: oxadmin

    I think it is right. Maybe it have other reason. And I have download vmware hyperion ox images. run the vmware and create ox user but appeared same error information. I think this is a bug of ox server . I have commit on bugzilla, I hope the ox developer can fix it. Thanks for your fast response.

  4. #4
    neo Guest

    Default

    Quote Originally Posted by peterking756 View Post
    Thanks Tronn. I have check the /etc/imapd.conf, the content is like this:

    #admins: cyrus
    admins: oxadmin

    I think it is right. Maybe it have other reason. And I have download vmware hyperion ox images. run the vmware and create ox user but appeared same error information. I think this is a bug of ox server . I have commit on bugzilla, I hope the ox developer can fix it. Thanks for your fast response.
    Did you try to create the INBOX manually like it is mentioned in the WIKI?

  5. #5
    peterking756 Guest

    Default reply unable to create INBOX

    Quote Originally Posted by neo View Post
    Did you try to create the INBOX manually like it is mentioned in the WIKI?
    I create the cyrus mailbox again such as:
    mail:~# cyradm -u oxadmin localhost
    IMAP Password:
    localhost> cm user.kqiu
    localhost> lm user.kqiu
    user.kqiu (\HasNoChildren)
    localhost> sam user.kqiu kqiu lswiprcd

    and then create the ox user such as :

    mail:~# /opt/open-xchange/sbin/createuser -A oxadmin -P secret --username kqiu --displayname "kelly qiu" --password qwer1234 --email kqiu@35post.com --givenname kqiu --surname qiu --language en_US --timezone Asia/Shanghai --department Network --company "Neuros"
    Server response:
    com.openexchange.admin.plugins.PluginException: com.openexchange.admin.rmi.exceptions.OXUserIMAPEx ception: unable to create INBOX

    and the error still in.

    I install the cryrus-imapd-2.2 use the following command:
    apt-get install cyrus22-imapd cyrus22-admin cyrus22-common

    Should I need install the cyrus by source way.

    Neo Thanks a lot!

  6. #6
    oprocopio Guest

    Default

    If in /etc/imapd.conf you set:

    Code:
    unixhierarchysep: yes
    then you must create the mailbox with a "/" :

    Code:
    cm user/kqiu
    sam user/kqiu kqiu lswiprcd
    from imapd.conf:

    # UNIX Hierarchy Convention
    # Set to yes, and cyrus will accept dots in names, and use the forward
    # slash "/" to delimit levels of the hierarchy. This is done by converting
    # internally all dots to "^", and all "/" to dots. So the "rabbit.holes"
    # mailbox of user "helmer.fudd" is stored in "user.elmer^fud.rabbit^holes"
    unixhierarchysep: yes
    orlando

  7. #7
    oprocopio Guest

    Default

    Yes....now everything is fine!!

    1. create the mailbox with "/" :

    Code:
    cm user/orlando
    sam user/orlando orlando lswiprcd
    2. create the user like wiki

    then you can login.

    orlando

  8. #8
    peterking756 Guest

    Default

    Quote Originally Posted by oprocopio View Post
    If in /etc/imapd.conf you set:

    Code:
    unixhierarchysep: yes
    then you must create the mailbox with a "/" :

    Code:
    cm user/kqiu
    sam user/kqiu kqiu lswiprcd
    from imapd.conf:



    orlando
    Thanks a lot. This is the real reason. Now I can create the ox user.The install guide will give us a lot trouble , if the /etc/imapd.conf set unixhierarchysep: yes when we create the cyrus mail box should like this :

    cyradm -u oxadmin localhost
    Password: "very secret"
    cm user/orlando
    sam user/orlando orlando lswiprcd

    I hope our open-xchange can find the solution if meet this case.
    and hope the open-xchange deveploer or admin can fix the installation guide and can not make the ox user misunderstand. Thanks again.

  9. #9
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    The installation guide at http://www.open-xchange.com/wiki/ind...e_Installation is implemented in a wiki. Everybody can advance this guide and you are welcome to contribute this correction there to support other community members.

  10. #10
    neo Guest

    Default

    Quote Originally Posted by peterking756 View Post
    Thanks a lot. This is the real reason. Now I can create the ox user.The install guide will give us a lot trouble , if the /etc/imapd.conf set unixhierarchysep: yes when we create the cyrus mail box should like this :

    cyradm -u oxadmin localhost
    Password: "very secret"
    cm user/orlando
    sam user/orlando orlando lswiprcd

    I hope our open-xchange can find the solution if meet this case.
    and hope the open-xchange deveploer or admin can fix the installation guide and can not make the ox user misunderstand. Thanks again.
    Ups, that was my modification because of the default setup for the virtual appliances from daniel and me.

    Corrected the wiki.

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