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Thread: Drive

  1. #1
    Join Date
    Feb 2014
    Posts
    21

    Default Drive

    can anyone help me?

    appsuite 7.4.2 Rev6
    - drive
    - new document
    - Error: document could not be saved.
    preview of doc,odt,xls... works
    edit of doc,odt,xls... does not.

    Code:
    404 Not Found 
    /appsuite/api/oxodocumentfilter
    Anfrage-Body ausblenden
    { "uid": "1392204962363.1400", "action": "createdefaultdocument", "folder_id": "28", "document_type": "text", "initial_filename": "Unbenannt", "preserve_filename": true, "convert": true, "template_id": "3", "version": "1", "session": "38fe6fff2ac447aeba84e40ad280ce26" }

  2. #2
    Join Date
    Feb 2008
    Location
    Southern Bavaria - where others spend their vacations :)
    Posts
    129

    Default

    Quote Originally Posted by hingerl View Post
    - Error: document could not be saved.
    preview of doc,odt,xls... works
    edit of doc,odt,xls... does not.
    Hi,
    did you check permissions and drive properties files?

  3. #3
    Join Date
    Feb 2014
    Posts
    21

    Default

    Hi,

    actual version:
    UI version: 7.4.2 Rev13
    Server version: 7.4.2-Rev16


    Same error-message:
    404 Not Found 2.4.2014 08:27
    /appsuite/api/oxodocumentfilter
    Anfrage-Body ausblenden
    { "uid": "1396420079383.8400", "action": "createdefaultdocument", "folder_id": "28", "document_type": "text", "initial_filename": "Unbenannt", "preserve_filename": false, "convert": false, "session": "4dff99e7c5154bdb91356c2eec16c30d" }


    permissions.properties
    # Default permissions for all users
    permissions=document_preview,text,spreadsheet
    com.openexchange.capability.boring=true
    com.openexchange.capability.filestore=true
    com.openexchange.capability.alone=false



    drive.properties
    # Properties for com.openexchange.drive
    com.openexchange.capability.drive=true
    com.openexchange.drive.shortProductName=OX Drive
    com.openexchange.drive.useTempFolder=true
    com.openexchange.drive.cleaner.interval=1D
    com.openexchange.drive.cleaner.maxAge=1D
    com.openexchange.drive.maxBandwidth=-1
    com.openexchange.drive.maxBandwidthPerClient=-1
    com.openexchange.drive.maxConcurrentSyncOperations =-1
    com.openexchange.drive.directLinkQuota=[protocol]://[hostname]
    com.openexchange.drive.directLinkHelp=[protocol]://[hostname]/[uiwebpath]/help-drive/l10n/[locale]/index.html
    com.openexchange.drive.events.apn.ios.enabled=fals e
    com.openexchange.drive.events.apn.ios.keystore=
    com.openexchange.drive.events.apn.ios.password=
    com.openexchange.drive.events.apn.ios.production=t rue
    com.openexchange.drive.events.apn.ios.feedbackQuer yInterval=1D
    com.openexchange.drive.events.apn.macos.enabled=fa lse
    com.openexchange.drive.events.apn.macos.keystore=
    com.openexchange.drive.events.apn.macos.password=
    com.openexchange.drive.events.apn.macos.production =true
    com.openexchange.drive.events.apn.macos.feedbackQu eryInterval=1D
    com.openexchange.drive.events.gcm.enabled=false
    com.openexchange.drive.events.gcm.key=
    com.openexchange.drive.events.blockingLongPolling. enabled=false


    documents.properties
    com.openexchange.capability.text=true
    com.openexchange.capability.spreadsheet=true



    /var/log/open-xchange/open-xchange.log.0
    has no error entries.

  4. #4
    Join Date
    Sep 2007
    Location
    Germany
    Posts
    494

    Default

    Are all office related bundles ACTIVE with listbundles? Or actually are there any non-ACTIVE ones there except these:
    bundlename: com.openexchange.logback.configuration status: RESOLVED
    bundlename: com.openexchange.logback.extensions status: RESOLVED
    bundlename: com.openexchange.system.extension status: RESOLVED

    Is there any interesting stuff in open-xchange-console.log or open-xchange-osgi.log?

  5. #5
    Join Date
    Feb 2014
    Posts
    21

    Default

    appsuite:/opt/open-xchange/sbin# ./listbundles | grep office
    bundlename: com.openexchange.office.calcengine.core status: ACTIVE
    bundlename: com.openexchange.office.calcengine.osgi status: ACTIVE
    bundlename: com.openexchange.office status: ACTIVE
    bundlename: com.openexchange.office.json status: ACTIVE
    bundlename: com.openexchange.office.monitoring status: ACTIVE
    bundlename: com.openexchange.office.odf status: ACTIVE
    bundlename: com.openexchange.office.ooxml.docx status: ACTIVE
    bundlename: com.openexchange.office.ooxml status: ACTIVE
    bundlename: com.openexchange.office.ooxml.pptx status: ACTIVE
    bundlename: com.openexchange.office.ooxml.xlsx status: ACTIVE
    bundlename: com.openexchange.office.osgi status: ACTIVE
    bundlename: com.openexchange.office.realtime status: ACTIVE
    bundlename: com.openexchange.office.resource status: ACTIVE
    bundlename: com.openexchange.office.tools status: ACTIVE


    appsuite:/opt/open-xchange/sbin# ./listbundles | grep RESOLVED
    bundlename: com.openexchange.logback.configuration status: RESOLVED
    bundlename: com.openexchange.logback.extensions status: RESOLVED
    bundlename: com.openexchange.system.extension status: RESOLVED


    Nothing in console.log and osgi.log.

  6. #6
    Join Date
    Feb 2008
    Location
    Southern Bavaria - where others spend their vacations :)
    Posts
    129

    Default

    Hi,
    I remember one update: we installed on a server open-xchange packages two times even they were already set to active after first install but office editing was missing in the frontend. Maybe it works on your server too
    It's no fault to install open-xchange-documents-ui-static again.

  7. #7
    Join Date
    Sep 2007
    Location
    Germany
    Posts
    494

    Default

    Just to make sure since I don't know the order of your installation and if you checked multiple browsers.
    If you installed document components to an already existing system your browser might still have old JS code in its appcache.
    You can try to clear this cache, use a completely different browser you never used before or run
    /opt/open-xchange/sbin/touch-appsuite
    on your Apache server which changes the internal app version number to force browsers to reload the full JS code (you still might need to login twice or explicitely reload the appsuite page once since browsers still run the application until they are to update the cache asynchronously.

  8. #8
    Join Date
    Feb 2014
    Posts
    21

    Default

    thank you mister rosenauer,

    in know "clearing the JS code in its appcache". Every time i change CSS-code in my theme, i have to do it. touch-appsuite is a good advise; thanks.

    Nothing helps. But, its no problem, because no one really needs "documents" now (at the moment). every user has ms-office or libreoffice. its not really urgent. and preview works. thats o.k.
    if i have a little bit more time, i will do a fresh install and check it. And if the fresh installation works, i will migrate to the new installation and every thing is o.k.

    at the moment, i have more urgent things to do like:
    https://forum.open-xchange.com/showt...ttachment-list

    maybe you can help me with this problem?

    thank you.

  9. #9
    Join Date
    Feb 2014
    Posts
    21

    Default

    hi there,

    after an new clean installation (Debian wheezy, AppSuite:Open-Xchange_Installation_Guide_for_Debian_7.0), backup old machine, restore new machine (only DB and filestore). Now it works :-) Text and Spreadsheet.
    the only difference between old and new installation was old machine: sun-java new machine: open-java, old machine also had missing apt-source (deb http://software.open-xchange.com/com...2/DebianWheezy) and a missing /opt/calcengine

    ok. now [SOLVED]

  10. #10
    Join Date
    Feb 2014
    Posts
    21

    Default

    hi again,

    now i found the bug :-)

    i have changed the "com.openexchange.hazelcast.enabled=true" parameter to false and creating/editing of text and spreadsheet was broken.
    i set the parameter back to true and everything was ok.

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