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  1. #1

    Default Documentconvert not work ?

    Help me !!!
    log:

    [root@ox-srv3 readerengine.scratch]# tail -f /var/log/open-xchange/open-xchange.log.0
    2014-09-18T15:13:38,495+0700 ERROR [Documentconverter-1] com.openexchange.documentconverter.impl.Manager.lo g(Manager.java:1082)
    Documentconverter caught an exception:
    Cannot run program "/opt/readerengine/program/soffice" (in directory "/var/spool/open-xchange/documentconverter/readerengine.scratch/oxdc.tmp/ooxserver_7f6b53f0ad184f1595d8ed28a30361fc"): error=2, No such file or directory
    2014-09-18T15:13:38,496+0700 ERROR [Documentconverter-2] com.openexchange.documentconverter.impl.Manager.lo g(Manager.java:1082)
    Documentconverter caught an exception:
    Cannot run program "/opt/readerengine/program/soffice" (in directory "/var/spool/open-xchange/documentconverter/readerengine.scratch/oxdc.tmp/ooxserver_e6aef85d77d4418abd5a52f1947573e6"): error=2, No such file or directory
    2014-09-18T15:13:38,497+0700 WARN [Documentconverter-1] com.openexchange.documentconverter.impl.Manager.lo g(Manager.java:1074)
    Readerengine could not be launched => trying again in 60s
    2014-09-18T15:13:38,497+0700 WARN [Documentconverter-2] com.openexchange.documentconverter.impl.Manager.lo g(Manager.java:1074)
    Readerengine could not be launched => trying again in 60s

  2. #2
    Join Date
    Jul 2014
    Posts
    20

    Default

    You post severals thread but never give; your OS, your OX Version or any infos

    In your log you've:
    Cannot run program "/opt/readerengine/program/soffice" (in directory "/var/spool/open-xchange/documentconverter/readerengine.scratch/oxdc.tmp/ooxserver_7f6b53f0ad184f1595d8ed28a30361fc"): error=2, No such file or directory

    Try to see if the file exist and have the good right...

    If you think it's a BUG, you can open a BUG to BugZilla, or if you need help, OX have a dedicated support for help OX customers.
    It's more easy to paid the OX support, you don't need wait if OX have time for coming on this forum, or need post "up" messages

    http://oxpedia.org/wiki/index.php?title=Contact-Support

  3. #3
    Join Date
    Aug 2008
    Posts
    107

    Default

    Hello,

    for me it's the same Problem too. This ist the corresponding part of my "open-xchange.log.0":
    Documentconverter caught an exception:
    Cannot run program "/opt/readerengine/program/soffice" (in directory "/var/spool/open-xchange/documentconverter/readerengine.scratch/oxdc.tmp/ooxserver_95c93b6cbc144bd389d198058b63d4d5"): java.io.IOException: error=2, No such file or directory
    2014-10-17T08:24:03,135+0200 WARN [Documentconverter-2] com.openexchange.documentconverter.impl.Manager.lo g(Manager.java:1074)
    Readerengine could not be launched => trying again in 60s
    The error appeared after updating from OX 7.4.1 to 7.6.0.

    Frontend 6.22.8-5 works well, the appsuite-frontend 7.6.0 is allways in english language, several button-images are gone and some modules like 'settings', 'appointments' etc don't work.

    Witch information do I have to provide to localize the error?

    Listbundles:
    > /opt/open-xchange/sbin/listbundles
    bundlename: org.eclipse.osgi status: ACTIVE
    bundlename: at.sciencesoft.oxadmingui status: ACTIVE
    bundlename: cern.colt status: ACTIVE
    bundlename: com.google.common status: ACTIVE
    bundlename: com.hazelcast status: ACTIVE
    bundlename: org.apache.commons.cli status: ACTIVE
    bundlename: com.openexchange.admin.console.common status: ACTIVE
    bundlename: com.openexchange.admin status: ACTIVE
    bundlename: com.openexchange.admin.plugin.hosting status: ACTIVE
    bundlename: com.openexchange.admin.rmi status: ACTIVE
    bundlename: com.openexchange.admin.soap.context status: ACTIVE
    bundlename: com.openexchange.admin.soap.group status: ACTIVE
    bundlename: com.openexchange.admin.soap.resource status: ACTIVE
    bundlename: com.openexchange.admin.soap.taskmgmt status: ACTIVE
    bundlename: com.openexchange.admin.soap.user status: ACTIVE
    bundlename: com.openexchange.admin.soap.util status: ACTIVE
    bundlename: com.openexchange.annotation status: ACTIVE
    bundlename: com.openexchange.apps.manifests.json status: ACTIVE
    bundlename: com.openexchange.appsuite status: ACTIVE
    bundlename: com.openexchange.authentication.imap status: ACTIVE
    bundlename: com.openexchange.authorization.standard status: ACTIVE
    bundlename: com.openexchange.blackwhitelist status: ACTIVE
    bundlename: com.openexchange.caching.events status: ACTIVE
    bundlename: com.openexchange.caching.events.ms status: ACTIVE
    bundlename: com.openexchange.caching status: ACTIVE
    bundlename: com.openexchange.caldav status: ACTIVE
    bundlename: com.openexchange.calendar status: ACTIVE
    bundlename: com.openexchange.calendar.json status: ACTIVE
    bundlename: com.openexchange.calendar.printing status: ACTIVE
    bundlename: com.openexchange.capabilities.impl status: ACTIVE
    bundlename: com.openexchange.capabilities status: ACTIVE
    bundlename: com.openexchange.capabilities.json status: ACTIVE
    bundlename: com.openexchange.carddav status: ACTIVE
    bundlename: com.openexchange.charset status: ACTIVE
    bundlename: com.openexchange.cluster.lock status: ACTIVE
    bundlename: com.openexchange.common status: ACTIVE
    bundlename: com.openexchange.config.cascade.context status: ACTIVE
    bundlename: com.openexchange.config.cascade status: ACTIVE
    bundlename: com.openexchange.config.cascade.user status: ACTIVE
    bundlename: com.openexchange.configjump.generic status: ACTIVE
    bundlename: com.openexchange.configread status: ACTIVE
    bundlename: com.openexchange.contactcollector.impl status: ACTIVE
    bundlename: com.openexchange.contactcollector status: ACTIVE
    bundlename: com.openexchange.contacts.json status: ACTIVE
    bundlename: com.openexchange.contact.storage.rdb status: ACTIVE
    bundlename: com.openexchange.continuation status: ACTIVE
    bundlename: com.openexchange.continuation.json status: ACTIVE
    bundlename: com.openexchange.control status: ACTIVE
    bundlename: com.openexchange.conversion.engine status: ACTIVE
    bundlename: com.openexchange.conversion status: ACTIVE
    bundlename: com.openexchange.conversion.servlet status: ACTIVE
    bundlename: com.openexchange.conversion.simple status: ACTIVE
    bundlename: com.openexchange.crypto status: ACTIVE
    bundlename: com.openexchange.database status: ACTIVE
    bundlename: com.openexchange.data.conversion.ical.ical4j status: ACTIVE
    bundlename: com.openexchange.dataretention status: ACTIVE
    bundlename: com.openexchange.datatypes.genericonf status: ACTIVE
    bundlename: com.openexchange.datatypes.genericonf.storage status: ACTIVE
    bundlename: com.openexchange.documentation status: ACTIVE
    bundlename: com.openexchange.documentation.json status: ACTIVE
    bundlename: com.openexchange.documentconverter.external status: ACTIVE
    bundlename: com.openexchange.documentconverter.impl status: ACTIVE
    bundlename: com.openexchange.documentconverter status: ACTIVE
    bundlename: com.openexchange.documentconverter.jaxws status: ACTIVE
    bundlename: com.openexchange.documentconverter.json status: ACTIVE
    bundlename: com.openexchange.documentconverter.osgi status: ACTIVE
    bundlename: com.openexchange.documentpreview status: ACTIVE
    bundlename: com.openexchange.eas.provisioning.action.mail status: ACTIVE
    bundlename: com.openexchange.eas.provisioning.action.sms status: ACTIVE
    bundlename: com.openexchange.eas.provisioning.generator status: ACTIVE
    bundlename: com.openexchange.eas.provisioning.json status: ACTIVE
    bundlename: com.openexchange.events.remote status: ACTIVE
    bundlename: com.openexchange.filemanagement.distributed status: ACTIVE
    bundlename: com.openexchange.filemanagement.distributed.servle t status: ACTIVE
    bundlename: com.openexchange.file.storage.composition status: ACTIVE
    bundlename: com.openexchange.file.storage.config status: ACTIVE
    bundlename: com.openexchange.file.storage.generic status: ACTIVE
    bundlename: com.openexchange.file.storage.infostore status: ACTIVE
    bundlename: com.openexchange.file.storage status: ACTIVE
    bundlename: com.openexchange.file.storage.json status: ACTIVE
    bundlename: com.openexchange.file.storage.rdb status: ACTIVE
    bundlename: com.openexchange.find.basic status: ACTIVE
    bundlename: com.openexchange.find status: ACTIVE
    bundlename: com.openexchange.find.json status: ACTIVE
    bundlename: com.openexchange.folder.json status: ACTIVE
    bundlename: com.openexchange.freebusy status: ACTIVE
    bundlename: com.openexchange.freebusy.json status: ACTIVE
    bundlename: com.openexchange.freebusy.provider.internal status: ACTIVE
    bundlename: com.openexchange.freebusy.service.impl status: ACTIVE
    bundlename: com.openexchange.frontend.uwa status: ACTIVE
    bundlename: com.openexchange.frontend.uwa.json status: ACTIVE
    bundlename: com.openexchange.global status: ACTIVE
    bundlename: com.openexchange.groupware.settings.extensions status: ACTIVE
    bundlename: com.openexchange.groupware.tools status: ACTIVE
    bundlename: com.openexchange.halo.appointments status: ACTIVE
    bundlename: com.openexchange.halo status: ACTIVE
    bundlename: com.openexchange.halo.json status: ACTIVE
    bundlename: com.openexchange.halo.linkedin status: ACTIVE
    bundlename: com.openexchange.halo.mail status: ACTIVE
    bundlename: com.openexchange.halo.pictures status: ACTIVE
    bundlename: com.openexchange.halo.xing status: ACTIVE
    bundlename: com.openexchange.hazelcast.configuration status: ACTIVE
    bundlename: com.openexchange.hazelcast status: ACTIVE
    bundlename: com.openexchange.hazelcast.serialization status: ACTIVE
    bundlename: com.openexchange.html status: ACTIVE
    bundlename: com.openexchange.http.client status: ACTIVE
    bundlename: com.openexchange.http.client.json status: ACTIVE
    bundlename: com.openexchange.http.client.xml status: ACTIVE
    bundlename: com.openexchange.http.deferrer status: ACTIVE
    bundlename: com.openexchange.http.grizzly status: ACTIVE
    bundlename: com.openexchange.http.jersey status: ACTIVE
    bundlename: com.openexchange.http.requestwatcher status: ACTIVE
    bundlename: com.openexchange.http.testservlet status: ACTIVE
    bundlename: com.openexchange.i18n status: ACTIVE
    bundlename: com.openexchange.imap status: ACTIVE
    bundlename: com.openexchange.importexport status: ACTIVE
    bundlename: com.openexchange.index status: ACTIVE
    bundlename: com.openexchange.itip.json status: ACTIVE
    bundlename: com.openexchange.java status: ACTIVE
    bundlename: com.openexchange.jcharset status: ACTIVE
    bundlename: com.openexchange.jms status: ACTIVE
    bundlename: com.openexchange.jms.osgi status: ACTIVE
    bundlename: com.openexchange.jolokia status: ACTIVE
    bundlename: com.openexchange.jslob.config status: ACTIVE
    bundlename: com.openexchange.jslob status: ACTIVE
    bundlename: com.openexchange.jslob.json status: ACTIVE
    bundlename: com.openexchange.jslob.storage.db status: ACTIVE
    bundlename: com.openexchange.jump status: ACTIVE
    bundlename: com.openexchange.jump.json status: ACTIVE
    bundlename: com.openexchange.logback.configuration status: RESOLVED
    bundlename: com.openexchange.logback.extensions status: RESOLVED
    bundlename: com.openexchange.logging status: ACTIVE
    bundlename: com.openexchange.mail.autoconfig status: ACTIVE
    bundlename: com.openexchange.mail.autoconfig.json status: ACTIVE
    bundlename: com.openexchange.mail.filter status: ACTIVE
    bundlename: com.openexchange.management.impl status: ACTIVE
    bundlename: com.openexchange.management status: ACTIVE
    bundlename: com.openexchange.message.timeline status: ACTIVE
    bundlename: com.openexchange.messaging.facebook status: ACTIVE
    bundlename: com.openexchange.messaging.generic status: ACTIVE
    bundlename: com.openexchange.messaging status: ACTIVE
    bundlename: com.openexchange.messaging.json status: ACTIVE
    bundlename: com.openexchange.messaging.rss status: ACTIVE
    bundlename: com.openexchange.messaging.twitter status: ACTIVE
    bundlename: com.openexchange.modules.json status: ACTIVE
    bundlename: com.openexchange.modules.model status: ACTIVE
    bundlename: com.openexchange.modules.storage status: ACTIVE
    bundlename: com.openexchange.monitoring status: ACTIVE
    bundlename: com.openexchange.ms status: ACTIVE
    bundlename: com.openexchange.net status: ACTIVE
    bundlename: com.openexchange.oauth.facebook status: ACTIVE
    bundlename: com.openexchange.oauth.flickr status: ACTIVE
    bundlename: com.openexchange.oauth status: ACTIVE
    bundlename: com.openexchange.oauth.json status: ACTIVE
    bundlename: com.openexchange.oauth.linkedin status: ACTIVE
    bundlename: com.openexchange.oauth.linkedin.json status: ACTIVE
    bundlename: com.openexchange.oauth.msn status: ACTIVE
    bundlename: com.openexchange.oauth.provider status: ACTIVE
    bundlename: com.openexchange.oauth.tumblr status: ACTIVE
    bundlename: com.openexchange.oauth.twitter status: ACTIVE
    bundlename: com.openexchange.oauth.xing status: ACTIVE
    bundlename: com.openexchange.oauth.yahoo status: ACTIVE
    bundlename: com.openexchange.office.calcengine.core status: ACTIVE
    bundlename: com.openexchange.office.calcengine.osgi status: ACTIVE
    bundlename: com.openexchange.office.docx4j status: ACTIVE
    bundlename: com.openexchange.office status: ACTIVE
    bundlename: com.openexchange.office.json status: ACTIVE
    bundlename: com.openexchange.office.monitoring status: ACTIVE
    bundlename: com.openexchange.office.odf status: ACTIVE
    bundlename: com.openexchange.office.ooxml.docx status: ACTIVE
    bundlename: com.openexchange.office.ooxml status: ACTIVE
    bundlename: com.openexchange.office.ooxml.pptx status: ACTIVE
    bundlename: com.openexchange.office.ooxml.xlsx status: ACTIVE
    bundlename: com.openexchange.office.osgi status: ACTIVE
    bundlename: com.openexchange.office.realtime status: ACTIVE
    bundlename: com.openexchange.office.resource status: ACTIVE
    bundlename: com.openexchange.office.tools status: ACTIVE
    bundlename: com.openexchange.osgi status: ACTIVE
    bundlename: com.openexchange.passwordchange.servlet status: ACTIVE
    bundlename: com.openexchange.pop3 status: ACTIVE
    bundlename: com.openexchange.preview status: ACTIVE
    bundlename: com.openexchange.printing status: ACTIVE
    bundlename: com.openexchange.proxy status: ACTIVE
    bundlename: com.openexchange.proxy.servlet status: ACTIVE
    bundlename: com.openexchange.publish.basic status: ACTIVE
    bundlename: com.openexchange.publish status: ACTIVE
    bundlename: com.openexchange.publish.json status: ACTIVE
    bundlename: com.openexchange.publish.microformats status: ACTIVE
    bundlename: com.openexchange.publish.online.infostore status: ACTIVE
    bundlename: com.openexchange.push.imapidle status: ACTIVE
    bundlename: com.openexchange.push status: ACTIVE
    bundlename: com.openexchange.push.mail.notify status: ACTIVE
    bundlename: com.openexchange.push.ms status: ACTIVE
    bundlename: com.openexchange.push.udp status: ACTIVE
    bundlename: com.openexchange.quartz status: ACTIVE
    bundlename: com.openexchange.quota status: ACTIVE
    bundlename: com.openexchange.rdiff status: ACTIVE
    bundlename: com.openexchange.realtime.directory status: ACTIVE
    bundlename: com.openexchange.realtime.dispatch status: ACTIVE
    bundlename: com.openexchange.realtime.group status: ACTIVE
    bundlename: com.openexchange.realtime.handle status: ACTIVE
    bundlename: com.openexchange.realtime.hazelcast status: ACTIVE
    bundlename: com.openexchange.realtime.hazelcast.serialization status: ACTIVE
    bundlename: com.openexchange.realtime status: ACTIVE
    bundlename: com.openexchange.realtime.json status: ACTIVE
    bundlename: com.openexchange.realtime.presence status: ACTIVE
    bundlename: com.openexchange.realtime.presence.subscribe status: ACTIVE
    bundlename: com.openexchange.report.appsuite status: ACTIVE
    bundlename: com.openexchange.rmi status: ACTIVE
    bundlename: com.openexchange.rss status: ACTIVE
    bundlename: com.openexchange.scripting.rhino.apiBridge status: ACTIVE
    bundlename: com.openexchange.scripting.rhino status: ACTIVE
    bundlename: com.openexchange.search status: ACTIVE
    bundlename: com.openexchange.secret status: ACTIVE
    bundlename: com.openexchange.secret.recovery status: ACTIVE
    bundlename: com.openexchange.secret.recovery.json status: ACTIVE
    bundlename: com.openexchange.secret.recovery.mail status: ACTIVE
    bundlename: com.openexchange.server status: ACTIVE
    bundlename: com.openexchange.sessiond status: ACTIVE
    bundlename: com.openexchange.sessionstorage status: ACTIVE
    bundlename: com.openexchange.smtp status: ACTIVE
    bundlename: com.openexchange.snippet status: ACTIVE
    bundlename: com.openexchange.snippet.json status: ACTIVE
    bundlename: com.openexchange.snippet.mime status: ACTIVE
    bundlename: com.openexchange.snippet.rdb status: ACTIVE
    bundlename: com.openexchange.soap.cxf status: ACTIVE
    bundlename: com.openexchange.spamhandler.default status: ACTIVE
    bundlename: com.openexchange.spamsettings.generic status: ACTIVE
    bundlename: com.openexchange.spellchecker.hunspell status: ACTIVE
    bundlename: com.openexchange.spellchecker status: ACTIVE
    bundlename: com.openexchange.spellchecker.json status: ACTIVE
    bundlename: com.openexchange.spellchecker.osgi status: ACTIVE
    bundlename: com.openexchange.sql status: ACTIVE
    bundlename: com.openexchange.sso status: ACTIVE
    bundlename: com.openexchange.startup.impl status: ACTIVE
    bundlename: com.openexchange.subscribe.crawler status: ACTIVE
    bundlename: com.openexchange.subscribe.facebook status: ACTIVE
    bundlename: com.openexchange.subscribe status: ACTIVE
    bundlename: com.openexchange.subscribe.json status: ACTIVE
    bundlename: com.openexchange.subscribe.linkedin status: ACTIVE
    bundlename: com.openexchange.subscribe.microformats status: ACTIVE
    bundlename: com.openexchange.subscribe.msn status: ACTIVE
    bundlename: com.openexchange.subscribe.xing status: ACTIVE
    bundlename: com.openexchange.subscribe.yahoo status: ACTIVE
    bundlename: com.openexchange.system.extension status: RESOLVED
    bundlename: com.openexchange.tasks.json status: ACTIVE
    bundlename: com.openexchange.templating status: ACTIVE
    bundlename: com.openexchange.templating.json status: ACTIVE
    bundlename: com.openexchange.textxtraction status: ACTIVE
    bundlename: com.openexchange.threadpool status: ACTIVE
    bundlename: com.openexchange.tokenlogin.impl status: ACTIVE
    bundlename: com.openexchange.tokenlogin status: ACTIVE
    bundlename: com.openexchange.tokenlogin.json status: ACTIVE
    bundlename: com.openexchange.twitter status: ACTIVE
    bundlename: com.openexchange.tx status: ACTIVE
    bundlename: com.openexchange.unifiedinbox status: ACTIVE
    bundlename: com.openexchange.user.json status: ACTIVE
    bundlename: com.openexchange.usm.api status: ACTIVE
    bundlename: com.openexchange.usm.cache.ox_adapter status: ACTIVE
    bundlename: com.openexchange.usm.configuration.ox status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.calendar status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.contacts status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.folder status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.groups status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.mail status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.manager status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.resources status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.tasks.calendar.c ommons status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.tasks status: ACTIVE
    bundlename: com.openexchange.usm.contenttypes.util status: ACTIVE
    bundlename: com.openexchange.usm.database.ox status: ACTIVE
    bundlename: com.openexchange.usm.eas status: ACTIVE
    bundlename: com.openexchange.usm.json status: ACTIVE
    bundlename: com.openexchange.usm.mapping.storage.sql status: ACTIVE
    bundlename: com.openexchange.usm.ox_event.impl status: ACTIVE
    bundlename: com.openexchange.usm.ox_json.impl status: ACTIVE
    bundlename: com.openexchange.usm.session.dataobject status: ACTIVE
    bundlename: com.openexchange.usm.session.impl status: ACTIVE
    bundlename: com.openexchange.usm.session.storage.sql status: ACTIVE
    bundlename: com.openexchange.usm.util status: ACTIVE
    bundlename: com.openexchange.utils status: ACTIVE
    bundlename: com.openexchange.version status: ACTIVE
    bundlename: com.openexchange.webdav.acl status: ACTIVE
    bundlename: com.openexchange.webdav.directory status: ACTIVE
    bundlename: com.openexchange.xerces.sun status: ACTIVE
    bundlename: com.openexchange.xing.access status: ACTIVE
    bundlename: com.openexchange.xing status: ACTIVE
    bundlename: com.openexchange.xml status: ACTIVE
    bundlename: org.apache.geronimo.specs.geronimo-annotation_1.0_spec status: ACTIVE
    bundlename: javax.mail status: ACTIVE
    bundlename: javax.servlet status: ACTIVE
    bundlename: jcl.over.slf4j status: ACTIVE
    bundlename: jul.to.slf4j status: ACTIVE
    bundlename: log4j.over.slf4j status: ACTIVE
    bundlename: ch.qos.logback.classic status: ACTIVE
    bundlename: ch.qos.logback.core status: ACTIVE
    bundlename: org.apache.commons.codec status: ACTIVE
    bundlename: org.apache.commons.io status: ACTIVE
    bundlename: org.apache.commons.lang status: ACTIVE
    bundlename: org.apache.commons.net status: ACTIVE
    bundlename: org.apache.felix.eventadmin status: ACTIVE
    bundlename: org.apache.felix.eventadmin.monitoring status: ACTIVE
    bundlename: org.apache.felix.gogo.command status: ACTIVE
    bundlename: org.apache.felix.gogo.runtime status: ACTIVE
    bundlename: org.apache.felix.gogo.shell status: ACTIVE
    bundlename: org.apache.servicemix.bundles.jaxb-impl status: ACTIVE
    bundlename: org.apache.servicemix.bundles.woodstox status: ACTIVE
    bundlename: org.apache.servicemix.specs.jaxb-api-2.1 status: ACTIVE
    bundlename: org.apache.servicemix.specs.stax-api-1.0 status: ACTIVE
    bundlename: org.apache.tika status: ACTIVE
    bundlename: org.eclipse.equinox.console status: ACTIVE
    bundlename: org.eclipse.osgi.services status: ACTIVE
    bundlename: org.eclipse.osgi.util status: ACTIVE
    bundlename: org.ho.jyaml status: ACTIVE
    bundlename: org.javasimon status: ACTIVE
    bundlename: org.json status: ACTIVE
    bundlename: org.w3c.css.sac status: ACTIVE
    bundlename: org.xmlpull status: ACTIVE
    bundlename: org.slf4j.osgi-over-slf4j status: ACTIVE
    bundlename: slf4j.api status: ACTIVE
    Every help is welcome.
    Viele Gre
    Rene

    OS: Ubuntu Server amd64 12.4 LTS
    JRE: openjdk-7-jre, MySQL: 5.5, Apache 2.2, Dovecot 2.0.19
    OX-Server backend: OXSE latest
    OX-frontend: OXSE latest appsuite + ox6

  4. #4
    Join Date
    Jul 2014
    Posts
    20

    Default

    Hi Rene (and quangduc08),

    I've time this WE for make test of my OX server, I found 4 BUGS I need open to Open-Xchange

    Could you just explain what you do for have the error in your log (I use same that you Ubuntu but I'm on 14.04).
    I think, try to open a doc from the drive, or from the email, wich doc (excel, word, ...).

    I'm not really good with OX, but I'm good with Linux and can trace a process for understand who is the BUG and send it to OX for fix

    Bests Regards,
    Damien

  5. #5
    Join Date
    Aug 2008
    Posts
    107

    Default

    Hello,

    the problem was, that "readerengine" was not installed. That happend because of some package-muddle in the dpkg-database.

    After a complete re-install of OX everything works fine :-)
    Viele Gre
    Rene

    OS: Ubuntu Server amd64 12.4 LTS
    JRE: openjdk-7-jre, MySQL: 5.5, Apache 2.2, Dovecot 2.0.19
    OX-Server backend: OXSE latest
    OX-frontend: OXSE latest appsuite + ox6

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