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  • Documentconvert not work ?

    Help me !!!
    log:

    [root@ox-srv3 readerengine.scratch]# tail -f /var/log/open-xchange/open-xchange.log.0
    2014-09-18T15:13:38,495+0700 ERROR [Documentconverter-1] com.openexchange.documentconverter.impl.Manager.lo g(Manager.java:1082)
    Documentconverter caught an exception:
    Cannot run program "/opt/readerengine/program/soffice" (in directory "/var/spool/open-xchange/documentconverter/readerengine.scratch/oxdc.tmp/ooxserver_7f6b53f0ad184f1595d8ed28a30361fc"): error=2, No such file or directory
    2014-09-18T15:13:38,496+0700 ERROR [Documentconverter-2] com.openexchange.documentconverter.impl.Manager.lo g(Manager.java:1082)
    Documentconverter caught an exception:
    Cannot run program "/opt/readerengine/program/soffice" (in directory "/var/spool/open-xchange/documentconverter/readerengine.scratch/oxdc.tmp/ooxserver_e6aef85d77d4418abd5a52f1947573e6"): error=2, No such file or directory
    2014-09-18T15:13:38,497+0700 WARN [Documentconverter-1] com.openexchange.documentconverter.impl.Manager.lo g(Manager.java:1074)
    Readerengine could not be launched => trying again in 60s
    2014-09-18T15:13:38,497+0700 WARN [Documentconverter-2] com.openexchange.documentconverter.impl.Manager.lo g(Manager.java:1074)
    Readerengine could not be launched => trying again in 60s

  • #2
    You post severals thread but never give; your OS, your OX Version or any infos

    In your log you've:
    Cannot run program "/opt/readerengine/program/soffice" (in directory "/var/spool/open-xchange/documentconverter/readerengine.scratch/oxdc.tmp/ooxserver_7f6b53f0ad184f1595d8ed28a30361fc"): error=2, No such file or directory

    Try to see if the file exist and have the good right...

    If you think it's a BUG, you can open a BUG to BugZilla, or if you need help, OX have a dedicated support for help OX customers.
    It's more easy to paid the OX support, you don't need wait if OX have time for coming on this forum, or need post "up" messages

    Comment


    • #3
      Hello,

      for me it's the same Problem too. This ist the corresponding part of my "open-xchange.log.0":
      Documentconverter caught an exception:
      Cannot run program "/opt/readerengine/program/soffice" (in directory "/var/spool/open-xchange/documentconverter/readerengine.scratch/oxdc.tmp/ooxserver_95c93b6cbc144bd389d198058b63d4d5"): java.io.IOException: error=2, No such file or directory
      2014-10-17T08:24:03,135+0200 WARN [Documentconverter-2] com.openexchange.documentconverter.impl.Manager.lo g(Manager.java:1074)
      Readerengine could not be launched => trying again in 60s
      The error appeared after updating from OX 7.4.1 to 7.6.0.

      Frontend 6.22.8-5 works well, the appsuite-frontend 7.6.0 is allways in english language, several button-images are gone and some modules like 'settings', 'appointments' etc don't work.

      Witch information do I have to provide to localize the error?

      Listbundles:
      > /opt/open-xchange/sbin/listbundles
      bundlename: org.eclipse.osgi status: ACTIVE
      bundlename: at.sciencesoft.oxadmingui status: ACTIVE
      bundlename: cern.colt status: ACTIVE
      bundlename: com.google.common status: ACTIVE
      bundlename: com.hazelcast status: ACTIVE
      bundlename: org.apache.commons.cli status: ACTIVE
      bundlename: com.openexchange.admin.console.common status: ACTIVE
      bundlename: com.openexchange.admin status: ACTIVE
      bundlename: com.openexchange.admin.plugin.hosting status: ACTIVE
      bundlename: com.openexchange.admin.rmi status: ACTIVE
      bundlename: com.openexchange.admin.soap.context status: ACTIVE
      bundlename: com.openexchange.admin.soap.group status: ACTIVE
      bundlename: com.openexchange.admin.soap.resource status: ACTIVE
      bundlename: com.openexchange.admin.soap.taskmgmt status: ACTIVE
      bundlename: com.openexchange.admin.soap.user status: ACTIVE
      bundlename: com.openexchange.admin.soap.util status: ACTIVE
      bundlename: com.openexchange.annotation status: ACTIVE
      bundlename: com.openexchange.apps.manifests.json status: ACTIVE
      bundlename: com.openexchange.appsuite status: ACTIVE
      bundlename: com.openexchange.authentication.imap status: ACTIVE
      bundlename: com.openexchange.authorization.standard status: ACTIVE
      bundlename: com.openexchange.blackwhitelist status: ACTIVE
      bundlename: com.openexchange.caching.events status: ACTIVE
      bundlename: com.openexchange.caching.events.ms status: ACTIVE
      bundlename: com.openexchange.caching status: ACTIVE
      bundlename: com.openexchange.caldav status: ACTIVE
      bundlename: com.openexchange.calendar status: ACTIVE
      bundlename: com.openexchange.calendar.json status: ACTIVE
      bundlename: com.openexchange.calendar.printing status: ACTIVE
      bundlename: com.openexchange.capabilities.impl status: ACTIVE
      bundlename: com.openexchange.capabilities status: ACTIVE
      bundlename: com.openexchange.capabilities.json status: ACTIVE
      bundlename: com.openexchange.carddav status: ACTIVE
      bundlename: com.openexchange.charset status: ACTIVE
      bundlename: com.openexchange.cluster.lock status: ACTIVE
      bundlename: com.openexchange.common status: ACTIVE
      bundlename: com.openexchange.config.cascade.context status: ACTIVE
      bundlename: com.openexchange.config.cascade status: ACTIVE
      bundlename: com.openexchange.config.cascade.user status: ACTIVE
      bundlename: com.openexchange.configjump.generic status: ACTIVE
      bundlename: com.openexchange.configread status: ACTIVE
      bundlename: com.openexchange.contactcollector.impl status: ACTIVE
      bundlename: com.openexchange.contactcollector status: ACTIVE
      bundlename: com.openexchange.contacts.json status: ACTIVE
      bundlename: com.openexchange.contact.storage.rdb status: ACTIVE
      bundlename: com.openexchange.continuation status: ACTIVE
      bundlename: com.openexchange.continuation.json status: ACTIVE
      bundlename: com.openexchange.control status: ACTIVE
      bundlename: com.openexchange.conversion.engine status: ACTIVE
      bundlename: com.openexchange.conversion status: ACTIVE
      bundlename: com.openexchange.conversion.servlet status: ACTIVE
      bundlename: com.openexchange.conversion.simple status: ACTIVE
      bundlename: com.openexchange.crypto status: ACTIVE
      bundlename: com.openexchange.database status: ACTIVE
      bundlename: com.openexchange.data.conversion.ical.ical4j status: ACTIVE
      bundlename: com.openexchange.dataretention status: ACTIVE
      bundlename: com.openexchange.datatypes.genericonf status: ACTIVE
      bundlename: com.openexchange.datatypes.genericonf.storage status: ACTIVE
      bundlename: com.openexchange.documentation status: ACTIVE
      bundlename: com.openexchange.documentation.json status: ACTIVE
      bundlename: com.openexchange.documentconverter.external status: ACTIVE
      bundlename: com.openexchange.documentconverter.impl status: ACTIVE
      bundlename: com.openexchange.documentconverter status: ACTIVE
      bundlename: com.openexchange.documentconverter.jaxws status: ACTIVE
      bundlename: com.openexchange.documentconverter.json status: ACTIVE
      bundlename: com.openexchange.documentconverter.osgi status: ACTIVE
      bundlename: com.openexchange.documentpreview status: ACTIVE
      bundlename: com.openexchange.eas.provisioning.action.mail status: ACTIVE
      bundlename: com.openexchange.eas.provisioning.action.sms status: ACTIVE
      bundlename: com.openexchange.eas.provisioning.generator status: ACTIVE
      bundlename: com.openexchange.eas.provisioning.json status: ACTIVE
      bundlename: com.openexchange.events.remote status: ACTIVE
      bundlename: com.openexchange.filemanagement.distributed status: ACTIVE
      bundlename: com.openexchange.filemanagement.distributed.servle t status: ACTIVE
      bundlename: com.openexchange.file.storage.composition status: ACTIVE
      bundlename: com.openexchange.file.storage.config status: ACTIVE
      bundlename: com.openexchange.file.storage.generic status: ACTIVE
      bundlename: com.openexchange.file.storage.infostore status: ACTIVE
      bundlename: com.openexchange.file.storage status: ACTIVE
      bundlename: com.openexchange.file.storage.json status: ACTIVE
      bundlename: com.openexchange.file.storage.rdb status: ACTIVE
      bundlename: com.openexchange.find.basic status: ACTIVE
      bundlename: com.openexchange.find status: ACTIVE
      bundlename: com.openexchange.find.json status: ACTIVE
      bundlename: com.openexchange.folder.json status: ACTIVE
      bundlename: com.openexchange.freebusy status: ACTIVE
      bundlename: com.openexchange.freebusy.json status: ACTIVE
      bundlename: com.openexchange.freebusy.provider.internal status: ACTIVE
      bundlename: com.openexchange.freebusy.service.impl status: ACTIVE
      bundlename: com.openexchange.frontend.uwa status: ACTIVE
      bundlename: com.openexchange.frontend.uwa.json status: ACTIVE
      bundlename: com.openexchange.global status: ACTIVE
      bundlename: com.openexchange.groupware.settings.extensions status: ACTIVE
      bundlename: com.openexchange.groupware.tools status: ACTIVE
      bundlename: com.openexchange.halo.appointments status: ACTIVE
      bundlename: com.openexchange.halo status: ACTIVE
      bundlename: com.openexchange.halo.json status: ACTIVE
      bundlename: com.openexchange.halo.linkedin status: ACTIVE
      bundlename: com.openexchange.halo.mail status: ACTIVE
      bundlename: com.openexchange.halo.pictures status: ACTIVE
      bundlename: com.openexchange.halo.xing status: ACTIVE
      bundlename: com.openexchange.hazelcast.configuration status: ACTIVE
      bundlename: com.openexchange.hazelcast status: ACTIVE
      bundlename: com.openexchange.hazelcast.serialization status: ACTIVE
      bundlename: com.openexchange.html status: ACTIVE
      bundlename: com.openexchange.http.client status: ACTIVE
      bundlename: com.openexchange.http.client.json status: ACTIVE
      bundlename: com.openexchange.http.client.xml status: ACTIVE
      bundlename: com.openexchange.http.deferrer status: ACTIVE
      bundlename: com.openexchange.http.grizzly status: ACTIVE
      bundlename: com.openexchange.http.jersey status: ACTIVE
      bundlename: com.openexchange.http.requestwatcher status: ACTIVE
      bundlename: com.openexchange.http.testservlet status: ACTIVE
      bundlename: com.openexchange.i18n status: ACTIVE
      bundlename: com.openexchange.imap status: ACTIVE
      bundlename: com.openexchange.importexport status: ACTIVE
      bundlename: com.openexchange.index status: ACTIVE
      bundlename: com.openexchange.itip.json status: ACTIVE
      bundlename: com.openexchange.java status: ACTIVE
      bundlename: com.openexchange.jcharset status: ACTIVE
      bundlename: com.openexchange.jms status: ACTIVE
      bundlename: com.openexchange.jms.osgi status: ACTIVE
      bundlename: com.openexchange.jolokia status: ACTIVE
      bundlename: com.openexchange.jslob.config status: ACTIVE
      bundlename: com.openexchange.jslob status: ACTIVE
      bundlename: com.openexchange.jslob.json status: ACTIVE
      bundlename: com.openexchange.jslob.storage.db status: ACTIVE
      bundlename: com.openexchange.jump status: ACTIVE
      bundlename: com.openexchange.jump.json status: ACTIVE
      bundlename: com.openexchange.logback.configuration status: RESOLVED
      bundlename: com.openexchange.logback.extensions status: RESOLVED
      bundlename: com.openexchange.logging status: ACTIVE
      bundlename: com.openexchange.mail.autoconfig status: ACTIVE
      bundlename: com.openexchange.mail.autoconfig.json status: ACTIVE
      bundlename: com.openexchange.mail.filter status: ACTIVE
      bundlename: com.openexchange.management.impl status: ACTIVE
      bundlename: com.openexchange.management status: ACTIVE
      bundlename: com.openexchange.message.timeline status: ACTIVE
      bundlename: com.openexchange.messaging.facebook status: ACTIVE
      bundlename: com.openexchange.messaging.generic status: ACTIVE
      bundlename: com.openexchange.messaging status: ACTIVE
      bundlename: com.openexchange.messaging.json status: ACTIVE
      bundlename: com.openexchange.messaging.rss status: ACTIVE
      bundlename: com.openexchange.messaging.twitter status: ACTIVE
      bundlename: com.openexchange.modules.json status: ACTIVE
      bundlename: com.openexchange.modules.model status: ACTIVE
      bundlename: com.openexchange.modules.storage status: ACTIVE
      bundlename: com.openexchange.monitoring status: ACTIVE
      bundlename: com.openexchange.ms status: ACTIVE
      bundlename: com.openexchange.net status: ACTIVE
      bundlename: com.openexchange.oauth.facebook status: ACTIVE
      bundlename: com.openexchange.oauth.flickr status: ACTIVE
      bundlename: com.openexchange.oauth status: ACTIVE
      bundlename: com.openexchange.oauth.json status: ACTIVE
      bundlename: com.openexchange.oauth.linkedin status: ACTIVE
      bundlename: com.openexchange.oauth.linkedin.json status: ACTIVE
      bundlename: com.openexchange.oauth.msn status: ACTIVE
      bundlename: com.openexchange.oauth.provider status: ACTIVE
      bundlename: com.openexchange.oauth.tumblr status: ACTIVE
      bundlename: com.openexchange.oauth.twitter status: ACTIVE
      bundlename: com.openexchange.oauth.xing status: ACTIVE
      bundlename: com.openexchange.oauth.yahoo status: ACTIVE
      bundlename: com.openexchange.office.calcengine.core status: ACTIVE
      bundlename: com.openexchange.office.calcengine.osgi status: ACTIVE
      bundlename: com.openexchange.office.docx4j status: ACTIVE
      bundlename: com.openexchange.office status: ACTIVE
      bundlename: com.openexchange.office.json status: ACTIVE
      bundlename: com.openexchange.office.monitoring status: ACTIVE
      bundlename: com.openexchange.office.odf status: ACTIVE
      bundlename: com.openexchange.office.ooxml.docx status: ACTIVE
      bundlename: com.openexchange.office.ooxml status: ACTIVE
      bundlename: com.openexchange.office.ooxml.pptx status: ACTIVE
      bundlename: com.openexchange.office.ooxml.xlsx status: ACTIVE
      bundlename: com.openexchange.office.osgi status: ACTIVE
      bundlename: com.openexchange.office.realtime status: ACTIVE
      bundlename: com.openexchange.office.resource status: ACTIVE
      bundlename: com.openexchange.office.tools status: ACTIVE
      bundlename: com.openexchange.osgi status: ACTIVE
      bundlename: com.openexchange.passwordchange.servlet status: ACTIVE
      bundlename: com.openexchange.pop3 status: ACTIVE
      bundlename: com.openexchange.preview status: ACTIVE
      bundlename: com.openexchange.printing status: ACTIVE
      bundlename: com.openexchange.proxy status: ACTIVE
      bundlename: com.openexchange.proxy.servlet status: ACTIVE
      bundlename: com.openexchange.publish.basic status: ACTIVE
      bundlename: com.openexchange.publish status: ACTIVE
      bundlename: com.openexchange.publish.json status: ACTIVE
      bundlename: com.openexchange.publish.microformats status: ACTIVE
      bundlename: com.openexchange.publish.online.infostore status: ACTIVE
      bundlename: com.openexchange.push.imapidle status: ACTIVE
      bundlename: com.openexchange.push status: ACTIVE
      bundlename: com.openexchange.push.mail.notify status: ACTIVE
      bundlename: com.openexchange.push.ms status: ACTIVE
      bundlename: com.openexchange.push.udp status: ACTIVE
      bundlename: com.openexchange.quartz status: ACTIVE
      bundlename: com.openexchange.quota status: ACTIVE
      bundlename: com.openexchange.rdiff status: ACTIVE
      bundlename: com.openexchange.realtime.directory status: ACTIVE
      bundlename: com.openexchange.realtime.dispatch status: ACTIVE
      bundlename: com.openexchange.realtime.group status: ACTIVE
      bundlename: com.openexchange.realtime.handle status: ACTIVE
      bundlename: com.openexchange.realtime.hazelcast status: ACTIVE
      bundlename: com.openexchange.realtime.hazelcast.serialization status: ACTIVE
      bundlename: com.openexchange.realtime status: ACTIVE
      bundlename: com.openexchange.realtime.json status: ACTIVE
      bundlename: com.openexchange.realtime.presence status: ACTIVE
      bundlename: com.openexchange.realtime.presence.subscribe status: ACTIVE
      bundlename: com.openexchange.report.appsuite status: ACTIVE
      bundlename: com.openexchange.rmi status: ACTIVE
      bundlename: com.openexchange.rss status: ACTIVE
      bundlename: com.openexchange.scripting.rhino.apiBridge status: ACTIVE
      bundlename: com.openexchange.scripting.rhino status: ACTIVE
      bundlename: com.openexchange.search status: ACTIVE
      bundlename: com.openexchange.secret status: ACTIVE
      bundlename: com.openexchange.secret.recovery status: ACTIVE
      bundlename: com.openexchange.secret.recovery.json status: ACTIVE
      bundlename: com.openexchange.secret.recovery.mail status: ACTIVE
      bundlename: com.openexchange.server status: ACTIVE
      bundlename: com.openexchange.sessiond status: ACTIVE
      bundlename: com.openexchange.sessionstorage status: ACTIVE
      bundlename: com.openexchange.smtp status: ACTIVE
      bundlename: com.openexchange.snippet status: ACTIVE
      bundlename: com.openexchange.snippet.json status: ACTIVE
      bundlename: com.openexchange.snippet.mime status: ACTIVE
      bundlename: com.openexchange.snippet.rdb status: ACTIVE
      bundlename: com.openexchange.soap.cxf status: ACTIVE
      bundlename: com.openexchange.spamhandler.default status: ACTIVE
      bundlename: com.openexchange.spamsettings.generic status: ACTIVE
      bundlename: com.openexchange.spellchecker.hunspell status: ACTIVE
      bundlename: com.openexchange.spellchecker status: ACTIVE
      bundlename: com.openexchange.spellchecker.json status: ACTIVE
      bundlename: com.openexchange.spellchecker.osgi status: ACTIVE
      bundlename: com.openexchange.sql status: ACTIVE
      bundlename: com.openexchange.sso status: ACTIVE
      bundlename: com.openexchange.startup.impl status: ACTIVE
      bundlename: com.openexchange.subscribe.crawler status: ACTIVE
      bundlename: com.openexchange.subscribe.facebook status: ACTIVE
      bundlename: com.openexchange.subscribe status: ACTIVE
      bundlename: com.openexchange.subscribe.json status: ACTIVE
      bundlename: com.openexchange.subscribe.linkedin status: ACTIVE
      bundlename: com.openexchange.subscribe.microformats status: ACTIVE
      bundlename: com.openexchange.subscribe.msn status: ACTIVE
      bundlename: com.openexchange.subscribe.xing status: ACTIVE
      bundlename: com.openexchange.subscribe.yahoo status: ACTIVE
      bundlename: com.openexchange.system.extension status: RESOLVED
      bundlename: com.openexchange.tasks.json status: ACTIVE
      bundlename: com.openexchange.templating status: ACTIVE
      bundlename: com.openexchange.templating.json status: ACTIVE
      bundlename: com.openexchange.textxtraction status: ACTIVE
      bundlename: com.openexchange.threadpool status: ACTIVE
      bundlename: com.openexchange.tokenlogin.impl status: ACTIVE
      bundlename: com.openexchange.tokenlogin status: ACTIVE
      bundlename: com.openexchange.tokenlogin.json status: ACTIVE
      bundlename: com.openexchange.twitter status: ACTIVE
      bundlename: com.openexchange.tx status: ACTIVE
      bundlename: com.openexchange.unifiedinbox status: ACTIVE
      bundlename: com.openexchange.user.json status: ACTIVE
      bundlename: com.openexchange.usm.api status: ACTIVE
      bundlename: com.openexchange.usm.cache.ox_adapter status: ACTIVE
      bundlename: com.openexchange.usm.configuration.ox status: ACTIVE
      bundlename: com.openexchange.usm.contenttypes.calendar status: ACTIVE
      bundlename: com.openexchange.usm.contenttypes.contacts status: ACTIVE
      bundlename: com.openexchange.usm.contenttypes.folder status: ACTIVE
      bundlename: com.openexchange.usm.contenttypes.groups status: ACTIVE
      bundlename: com.openexchange.usm.contenttypes.mail status: ACTIVE
      bundlename: com.openexchange.usm.contenttypes.manager status: ACTIVE
      bundlename: com.openexchange.usm.contenttypes.resources status: ACTIVE
      bundlename: com.openexchange.usm.contenttypes.tasks.calendar.c ommons status: ACTIVE
      bundlename: com.openexchange.usm.contenttypes.tasks status: ACTIVE
      bundlename: com.openexchange.usm.contenttypes.util status: ACTIVE
      bundlename: com.openexchange.usm.database.ox status: ACTIVE
      bundlename: com.openexchange.usm.eas status: ACTIVE
      bundlename: com.openexchange.usm.json status: ACTIVE
      bundlename: com.openexchange.usm.mapping.storage.sql status: ACTIVE
      bundlename: com.openexchange.usm.ox_event.impl status: ACTIVE
      bundlename: com.openexchange.usm.ox_json.impl status: ACTIVE
      bundlename: com.openexchange.usm.session.dataobject status: ACTIVE
      bundlename: com.openexchange.usm.session.impl status: ACTIVE
      bundlename: com.openexchange.usm.session.storage.sql status: ACTIVE
      bundlename: com.openexchange.usm.util status: ACTIVE
      bundlename: com.openexchange.utils status: ACTIVE
      bundlename: com.openexchange.version status: ACTIVE
      bundlename: com.openexchange.webdav.acl status: ACTIVE
      bundlename: com.openexchange.webdav.directory status: ACTIVE
      bundlename: com.openexchange.xerces.sun status: ACTIVE
      bundlename: com.openexchange.xing.access status: ACTIVE
      bundlename: com.openexchange.xing status: ACTIVE
      bundlename: com.openexchange.xml status: ACTIVE
      bundlename: org.apache.geronimo.specs.geronimo-annotation_1.0_spec status: ACTIVE
      bundlename: javax.mail status: ACTIVE
      bundlename: javax.servlet status: ACTIVE
      bundlename: jcl.over.slf4j status: ACTIVE
      bundlename: jul.to.slf4j status: ACTIVE
      bundlename: log4j.over.slf4j status: ACTIVE
      bundlename: ch.qos.logback.classic status: ACTIVE
      bundlename: ch.qos.logback.core status: ACTIVE
      bundlename: org.apache.commons.codec status: ACTIVE
      bundlename: org.apache.commons.io status: ACTIVE
      bundlename: org.apache.commons.lang status: ACTIVE
      bundlename: org.apache.commons.net status: ACTIVE
      bundlename: org.apache.felix.eventadmin status: ACTIVE
      bundlename: org.apache.felix.eventadmin.monitoring status: ACTIVE
      bundlename: org.apache.felix.gogo.command status: ACTIVE
      bundlename: org.apache.felix.gogo.runtime status: ACTIVE
      bundlename: org.apache.felix.gogo.shell status: ACTIVE
      bundlename: org.apache.servicemix.bundles.jaxb-impl status: ACTIVE
      bundlename: org.apache.servicemix.bundles.woodstox status: ACTIVE
      bundlename: org.apache.servicemix.specs.jaxb-api-2.1 status: ACTIVE
      bundlename: org.apache.servicemix.specs.stax-api-1.0 status: ACTIVE
      bundlename: org.apache.tika status: ACTIVE
      bundlename: org.eclipse.equinox.console status: ACTIVE
      bundlename: org.eclipse.osgi.services status: ACTIVE
      bundlename: org.eclipse.osgi.util status: ACTIVE
      bundlename: org.ho.jyaml status: ACTIVE
      bundlename: org.javasimon status: ACTIVE
      bundlename: org.json status: ACTIVE
      bundlename: org.w3c.css.sac status: ACTIVE
      bundlename: org.xmlpull status: ACTIVE
      bundlename: org.slf4j.osgi-over-slf4j status: ACTIVE
      bundlename: slf4j.api status: ACTIVE
      Every help is welcome.
      Viele Grüße
      Rene

      OS: Ubuntu Server amd64 20.4 LTS
      JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
      OX-Server backend: OXSE latest
      OX-frontend: OX appsuite latest

      Comment


      • #4
        Hi Rene (and quangduc08),

        I've time this WE for make test of my OX server, I found 4 BUGS I need open to Open-Xchange

        Could you just explain what you do for have the error in your log (I use same that you Ubuntu but I'm on 14.04).
        I think, try to open a doc from the drive, or from the email, wich doc (excel, word, ...).

        I'm not really good with OX, but I'm good with Linux and can trace a process for understand who is the BUG and send it to OX for fix

        Bests Regards,
        Damien

        Comment


        • #5
          Hello,

          the problem was, that "readerengine" was not installed. That happend because of some package-muddle in the dpkg-database.

          After a complete re-install of OX everything works fine :-)
          Viele Grüße
          Rene

          OS: Ubuntu Server amd64 20.4 LTS
          JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
          OX-Server backend: OXSE latest
          OX-frontend: OX appsuite latest

          Comment

          Working...
          X