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  1. #1
    Marky_bln Guest

    Default Error in E-Mail Module???

    Error in E-Mail

    I would like to dispatch a E-Mail. If I click once on
    transmitting, the recipient gets three copies.

    The window does not close after the dispatch of the Mail. I must
    abort the process afterwards.

    Is the problem now at my Mailserver (i use Postfix/courier) or because of the ox-System?

  2. #2
    neo Guest

    Default

    Quote Originally Posted by Marky_bln View Post
    Error in E-Mail

    I would like to dispatch a E-Mail. If I click once on
    transmitting, the recipient gets three copies.

    The window does not close after the dispatch of the Mail. I must
    abort the process afterwards.

    Is the problem now at my Mailserver (i use Postfix/courier) or because of the ox-System?

    Yesterday I finished my mail setup for the VM and it works as expected.

    May be your mail server is a bit misconfigured. Did you have a look at the log files of the mailserver and OX?

  3. #3
    Marky_bln Guest

    Default

    here is my ox-protocol

    Mar 26, 2007 1:51:06 PM com.openexchange.api2.MailInterfaceImpl sendMessage
    INFO: Message successfully sent ! ! ! (subject=test)
    Mar 26, 2007 1:51:06 PM com.openexchange.tools.ajp13.AJPv13Listener run
    SEVERE: AJP-0001 Category=7 Message=-1 exceptionID=-1714497555-35
    AJP-0001 Category=7 Message=-1 exceptionID=-1714497555-35
    at com.openexchange.tools.ajp13.AJPv13Listener.run(AJ Pv13Listener.java:286)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: java.lang.ArrayIndexOutOfBoundsException: -1
    at com.openexchange.groupware.imap.IMAPUtils$6.doComm and(IMAPUtils.java:747)
    at com.sun.mail.imap.IMAPFolder.doProtocolCommand(IMA PFolder.java:2377)
    at com.sun.mail.imap.IMAPFolder.doCommand(IMAPFolder. java:2332)
    at com.openexchange.groupware.imap.IMAPUtils.getUIDNe xt(IMAPUtils.java:734)
    at com.openexchange.api2.MailInterfaceImpl.sendMessag e(MailInterfaceImpl.java:3029)
    at com.openexchange.ajax.Mail.action(Mail.java:2216)
    at com.openexchange.ajax.AJAXServlet.fireUploadEvent( AJAXServlet.java:857)
    at com.openexchange.ajax.Mail.doPost(Mail.java:2133)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:760)
    at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:126)
    at com.openexchange.ajax.PermissionServlet.service(Pe rmissionServlet.java:84)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:853)
    at com.openexchange.tools.ajp13.AJPv13Request.respons e(AJPv13Request.java:94)
    at com.openexchange.tools.ajp13.AJPv13RequestHandler. createResponse(AJPv13RequestHandler.java:336)
    at com.openexchange.tools.ajp13.AJPv13Connection.crea teResponse(AJPv13Connection.java:170)
    at com.openexchange.tools.ajp13.AJPv13Listener.run(AJ Pv13Listener.java:232)
    ... 1 more
    Mar 26, 2007 1:51:06 PM com.openexchange.sessiond.SessionHandler getSession
    FINE: getSession <016ecc5eee3b5dfafb61a2eb70cdcf92>
    Mar 26, 2007 1:51:06 PM com.openexchange.ajax.Mail doPost
    INFO: Incoming POST with multipart content.
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: MailcapCommandMap: createDataContentHandler for text/plain
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: search DB #1
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: got content-handler
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: class com.sun.mail.handlers.text_plain
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: MailcapCommandMap: createDataContentHandler for text/html
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: search DB #1
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: got content-handler
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: class com.sun.mail.handlers.text_html
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: MailcapCommandMap: createDataContentHandler for multipart/alternative
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: search DB #1
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: search DB #2
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: search fallback DB #1
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: got content-handler
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: class com.sun.mail.handlers.multipart_mixed
    Mar 26, 2007 1:51:06 PM com.openexchange.api2.MailInterfaceImpl sendMessage
    INFO: Message successfully sent ! ! ! (subject=test)
    Mar 26, 2007 1:51:06 PM com.openexchange.tools.ajp13.AJPv13Listener run
    SEVERE: AJP-0001 Category=7 Message=-1 exceptionID=-1714497555-36
    AJP-0001 Category=7 Message=-1 exceptionID=-1714497555-36
    at com.openexchange.tools.ajp13.AJPv13Listener.run(AJ Pv13Listener.java:286)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: java.lang.ArrayIndexOutOfBoundsException: -1
    at com.openexchange.groupware.imap.IMAPUtils$6.doComm and(IMAPUtils.java:747)
    at com.sun.mail.imap.IMAPFolder.doProtocolCommand(IMA PFolder.java:2377)
    at com.sun.mail.imap.IMAPFolder.doCommand(IMAPFolder. java:2332)
    at com.openexchange.groupware.imap.IMAPUtils.getUIDNe xt(IMAPUtils.java:734)
    at com.openexchange.api2.MailInterfaceImpl.sendMessag e(MailInterfaceImpl.java:3029)
    at com.openexchange.ajax.Mail.action(Mail.java:2216)
    at com.openexchange.ajax.AJAXServlet.fireUploadEvent( AJAXServlet.java:857)
    at com.openexchange.ajax.Mail.doPost(Mail.java:2133)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:760)
    at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:126)
    at com.openexchange.ajax.PermissionServlet.service(Pe rmissionServlet.java:84)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:853)
    at com.openexchange.tools.ajp13.AJPv13Request.respons e(AJPv13Request.java:94)
    at com.openexchange.tools.ajp13.AJPv13RequestHandler. createResponse(AJPv13RequestHandler.java:336)
    at com.openexchange.tools.ajp13.AJPv13Connection.crea teResponse(AJPv13Connection.java:170)
    at com.openexchange.tools.ajp13.AJPv13Listener.run(AJ Pv13Listener.java:232)
    ... 1 more
    Mar 26, 2007 1:51:06 PM com.openexchange.sessiond.SessionHandler getSession
    FINE: getSession <016ecc5eee3b5dfafb61a2eb70cdcf92>
    Mar 26, 2007 1:51:06 PM com.openexchange.ajax.Mail doPost
    INFO: Incoming POST with multipart content.
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: MailcapCommandMap: createDataContentHandler for text/plain
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: search DB #1
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: got content-handler
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: class com.sun.mail.handlers.text_plain
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: MailcapCommandMap: createDataContentHandler for text/html
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: search DB #1
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: got content-handler
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: class com.sun.mail.handlers.text_html
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: MailcapCommandMap: createDataContentHandler for multipart/alternative
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: search DB #1
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: search DB #2
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: search fallback DB #1
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: got content-handler
    Mar 26, 2007 1:51:06 PM com.sun.activation.registries.LogSupport log
    FINE: class com.sun.mail.handlers.multipart_mixed
    Mar 26, 2007 1:51:06 PM com.openexchange.api2.MailInterfaceImpl sendMessage
    INFO: Message successfully sent ! ! ! (subject=test)
    Mar 26, 2007 1:51:06 PM com.openexchange.tools.ajp13.AJPv13Listener run
    SEVERE: AJP-0001 Category=7 Message=-1 exceptionID=-1714497555-37
    AJP-0001 Category=7 Message=-1 exceptionID=-1714497555-37
    at com.openexchange.tools.ajp13.AJPv13Listener.run(AJ Pv13Listener.java:286)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: java.lang.ArrayIndexOutOfBoundsException: -1
    at com.openexchange.groupware.imap.IMAPUtils$6.doComm and(IMAPUtils.java:747)
    at com.sun.mail.imap.IMAPFolder.doProtocolCommand(IMA PFolder.java:2377)
    at com.sun.mail.imap.IMAPFolder.doCommand(IMAPFolder. java:2332)
    at com.openexchange.groupware.imap.IMAPUtils.getUIDNe xt(IMAPUtils.java:734)
    at com.openexchange.api2.MailInterfaceImpl.sendMessag e(MailInterfaceImpl.java:3029)
    at com.openexchange.ajax.Mail.action(Mail.java:2216)
    at com.openexchange.ajax.AJAXServlet.fireUploadEvent( AJAXServlet.java:857)
    at com.openexchange.ajax.Mail.doPost(Mail.java:2133)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:760)
    at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:126)
    at com.openexchange.ajax.PermissionServlet.service(Pe rmissionServlet.java:84)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:853)
    at com.openexchange.tools.ajp13.AJPv13Request.respons e(AJPv13Request.java:94)
    at com.openexchange.tools.ajp13.AJPv13RequestHandler. createResponse(AJPv13RequestHandler.java:336)
    at com.openexchange.tools.ajp13.AJPv13Connection.crea teResponse(AJPv13Connection.java:170)
    at com.openexchange.tools.ajp13.AJPv13Listener.run(AJ Pv13Listener.java:232)
    ... 1 more
    in the mail.log ist no error. the postfix recieved from ox tree mails and send
    this, but i send only one mail.

  4. #4
    Francisco Laguna Guest

    Default

    Two things look interesting in this log:

    1) The IMAP module seems to get an exception for some reason.
    2) Apparently the server receives three distinct requests for sending the mail.

    Could you try to sniff the traffic between your browser and the server?

    Skip the next bit, if you're comfortable sniffing:
    I found wireshark helpful for this kind of sniffing. In the capture settings you'd just have to select your network card (presuming your browser runs on a different computer) and filter for traffic on port 80. Start the sniffing right before you hit the 'Send' button and stop it once the request is through (when the mail window closes sounds good )

    Next it'd probably be smart to open a bug in our bugzilla and attach the .pcap file.

    http://www.open-xchange.com/wiki/ind...ing_guidelines

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