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  1. #1
    Philipp Guest

    Default Mail templates possible ?

    Hello,

    i am looking for a way to create mail templates in OX SP5.

    We are currently using Notes to send standardised emails to our service providers when a system goes down and only need to fill in names and locations to the template and send it off.

    So far i haven't found a way to do this in OX and this seems like a breaking point for us.


    Best regards,
    Philipp

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi Phillip,

    you could use E-Mail Drafts for this purpose but OX does not have "real" E-Mail templates.

  3. #3
    Philipp Guest

    Default

    Quote Originally Posted by Martin Braun View Post
    Hi Phillip,

    you could use E-Mail Drafts for this purpose but OX does not have "real" E-Mail templates.
    Hello,

    since the drafts get deleted when i use them they wont be a option we can work with.

    I also tried sharing my drafts folder to other users but it seems OX doesnt save the settings when i give access permissions?

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    E-Mail folder sharing is done via IMAP ACL which are managed by the IMAP Server. About E-Mail Templates: if you're evaluating a commercial product you're also invited to use the presales help: http://www.open-xchange.com/en/contactus
    Maybe they have a solution or timeframe when/if this feature will be available.

    Greetings

  5. #5
    Philipp Guest

    Default

    Quote Originally Posted by Martin Braun View Post
    Hi,

    E-Mail folder sharing is done via IMAP ACL which are managed by the IMAP Server. About E-Mail Templates: if you're evaluating a commercial product you're also invited to use the presales help: http://www.open-xchange.com/en/contactus
    Maybe they have a solution or timeframe when/if this feature will be available.

    Greetings
    Ah, ok i found the problem.
    The Courier mail server won't support sharing folders to other users.

    I'll contact presales in regard to the templates.
    Thanks for the help.

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