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  1. #1
    mablasfor Guest

    Default I can't configure account with pop

    When I configure a mail account with pop, open xchange run this error:

    Connection failed! Please check your settings: Error: Connection was refused or timed out while attempting to connect to remote server 127.0.0.1 for user testuser. (MSG-1016, -2029661532-186)

    What is this?
    I haven't the user testuser.
    Last edited by mablasfor; 05-17-2010 at 10:57 AM.

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    please describe in detail what you are trying to do and how you do it.

    Greetings

  3. #3
    mablasfor Guest

    Default

    Thanks for answering, I'm trying to configure an account, with IMAP protocol I do it without problems, but with POP3 I can't do it.

    In configuration, e-mail, accounts, new for create a new account.I fill the fields, with a gmail account (in gmail configuration pop3 is enabled). And when I click on check connection OX run the error.

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    have you already tried using the wizard to add accounts? It's much easier.

    Using SSL and pop.gmail.com works fine for me with 6.16.1. Please check the server and user settings on that page.

    Greetings

  5. #5
    mablasfor Guest

    Default

    Hi again

    which wizard??

  6. #6
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Help button -> Wizard at the GUI. This requires OX 6.16 and the wizard packages installed.

    Greetings

  7. #7
    mablasfor Guest

    Default

    Error in the wizard:

    "The connection failed"

    With IMAP it works perfectly but I need POP3
    Any more idea?
    Last edited by mablasfor; 05-17-2010 at 04:03 PM.

  8. #8
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Mhh, do you work within a corporate Network where 110/tcp might be blocked? Probably Google does not support POP3 withouth SSL. I tested Google with POP3/SSL and it works for me. Can you check the OX log file? It should show more details. Can you check POP3/SSL on port 995?

    Greetings
    Last edited by Martin Heiland; 05-17-2010 at 06:18 PM.

  9. #9
    mablasfor Guest

    Default

    Thank you again.

    Ox log file:

    May 17, 2010 4:16:06 PM com.openexchange.ajax.Folder$MailRootFolderWriter call
    SEVERE: MSG-1016 Category=5 Message=Connection was refused or timed out while attempting to connect to remote server 127.0.0.1 for user testuser. exceptionID=-2029661532-1413
    MSG-1016 Category=5 Message=Connection was refused or timed out while attempting to connect to remote server 127.0.0.1 for user testuser. exceptionID=-2029661532-1413
    at com.openexchange.mail.mime.MIMEMailException.handl eMessagingException(MIMEMailException.java:513)
    at com.openexchange.imap.IMAPAccess.connectInternal(I MAPAccess.java:498)
    at com.openexchange.mail.api.MailAccess.delegateConne ctInternal(MailAccess.java:493)
    at com.openexchange.mail.api.MailAccess.connect0(Mail Access.java:451)
    at com.openexchange.mail.api.MailAccess.getRootFolder (MailAccess.java:410)
    at com.openexchange.ajax.Folder$MailRootFolderWriter. call(Folder.java:2507)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at java.util.concurrent.Executors$RunnableAdapter.cal l(Executors.java:441)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)

  10. #10
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Could it be that you don't have a primary IMAP account for that OX user? POP3 mails are synchronized to the primary IMAP storage since POP3 only offers a small subset of OX mail features. External IMAP accounts are used kinda "live" without local storage so they work, POP3 does not work for you since we need a local storage.

    The primary IMAP account is configured when creating or changing the user, please check the installation guide and documentation.

    Greetings

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