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  1. #1
    Join Date
    Jun 2007
    Posts
    14

    Default cannot view mail tree with COURIER server

    I have installed the latest version of OX (6.18.0 Rev7) and all seem fine including IMAP authentication. One last issue: I cannot see the email tree of the COURIER IMAP server. and I just have INBOX folder.

    There is a message in the log file:
    Dec 14, 2010 3:07:36 PM com.openexchange.ajax.Folder actionGetSubfolders
    SEVERE: MSG-1025 Category=8 Message=A command to mail server failed. Server response: A241 NO [ALERT] STATUS failed. exceptionID=-1669368335-1699
    MSG-1025 Category=8 Message=A command to mail server failed. Server response: A241 NO [ALERT] STATUS failed. exceptionID=-1669368335-1699
    at com.openexchange.mail.mime.MIMEMailException.handl eMessagingException(MIMEMailException.java:567)
    at com.openexchange.mail.mime.MIMEMailException.handl eMessagingException(MIMEMailException.java:354)
    at com.openexchange.mail.mime.MIMEMailException.handl eMessagingException(MIMEMailException.java:343)
    at com.openexchange.imap.converters.IMAPFolderConvert er.convertFolder(IMAPFolderConverter.java:402)
    at com.openexchange.imap.IMAPFolderStorage.getSubfold erArray(IMAPFolderStorage.java:335)
    at com.openexchange.imap.IMAPFolderStorage.getSubfold ers(IMAPFolderStorage.java:311)
    at com.openexchange.mail.MailServletInterfaceImpl.get ChildFolders(MailServletInterfaceImpl.java:617)
    at com.openexchange.ajax.Folder.actionGetSubfolders(F older.java:973)
    at com.openexchange.ajax.Folder.actionGetSubfolders(F older.java:406)
    at com.openexchange.ajax.Folder.actionGet(Folder.java :271)
    at com.openexchange.ajax.Folder.doGet(Folder.java:224 )
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:596)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:392)
    at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:174)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 504)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:129)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:31 6)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:207)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:346)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:269)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:123)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:738)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:764)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: javax.mail.MessagingException: A241 NO [ALERT] STATUS failed;
    nested exception is:
    com.sun.mail.iap.CommandFailedException: A241 NO [ALERT] STATUS failed
    at com.sun.mail.imap.IMAPFolder.getMessageCount(IMAPF older.java:1206)
    at com.openexchange.imap.converters.IMAPFolderConvert er.convertFolder(IMAPFolderConverter.java:347)
    ... 21 more
    Caused by: com.sun.mail.iap.CommandFailedException: A241 NO [ALERT] STATUS failed
    at com.sun.mail.iap.Protocol.handleResult(Protocol.ja va:336)
    at com.sun.mail.imap.protocol.IMAPProtocol.status(IMA PProtocol.java:736)
    at com.sun.mail.imap.IMAPFolder.getStatus(IMAPFolder. java:1359)
    at com.sun.mail.imap.IMAPFolder.getMessageCount(IMAPF older.java:1185)
    ... 22 more
    Dec 14, 2010 3:08:22 PM com.openexchange.control.internal.GeneralControl stop

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    this indicates a error at the IMAP Server. The message "A241 NO [ALERT] STATUS" is returned by Courier when getting subfolders. Perhaps some internal IMAP server error? You might check the logfiles for courier.

    Greetings

  3. #3
    Join Date
    Jun 2007
    Posts
    14

    Default

    thanks for your fast answer. I wikk check the logs but it is a huge file :-(

  4. #4
    Join Date
    Jun 2007
    Posts
    14

    Default

    very strange: no errors messages in /var/log/mail.log from IMAP server.
    And it is OK for all users except myself. no french accents in the IMAP folders.
    The IMAP tree is OK with squirremail and thunderbird.
    I don't understand :-(

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