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  1. #1
    Join Date
    Nov 2011
    Posts
    3

    Exclamation Webmail authentification failed

    Hi everybody,

    I'm new in OX forum's but My company have an OX server (OPEN-XCHANGE 5658) since 4 years with over 200 account. I've problem with this OX Server .

    After made an

    Code:
    /usr/lib/cyrus-imapd/reconstruct -rf user/*
    when an user want to connect in the Webmail, he can't and the webmail return this error :

    Authentification failed! You have no permission to access this area.
    The server can send mail but not receive.

    If anyone can help me please ?

    Thanks in advance
    Last edited by gimly; 11-15-2011 at 12:56 PM.

  2. #2
    Join Date
    Nov 2011
    Posts
    3

    Default

    Other Information to help you :

    When I create a new user, I can connect to webmail perfectly.

    No specific error in webmail.log and in mail.err/mail.info.

    OS : Fedora Core 5
    OX :

    [root@mail backup]# rpm -qa |grep open-xchange
    open-xchange-adminweb-1.4.0-4
    open-xchange-0.8.8-14
    open-xchange-daemons-1.4.0-8
    But error in /var/log/messages

    Nov 15 11:15:11 mail dbus-daemon: nss_ldap: failed to bind to LDAP server ldap://127.0.0.1: Can't contact LDAP server
    Nov 15 11:15:11 mail dbus-daemon: nss_ldap: reconnecting to LDAP server (sleeping 64 seconds)...
    Nov 15 11:16:15 mail dbus-daemon: nss_ldap: failed to bind to LDAP server ldap://127.0.0.1: Can't contact LDAP server
    Nov 15 11:16:15 mail dbus-daemon: nss_ldap: could not search LDAP server - Server is unavailable
    Nov 15 11:16:15 mail dbus-daemon: nss_ldap: failed to bind to LDAP server ldap://127.0.0.1: Can't contact LDAP server
    Nov 15 11:16:15 mail dbus-daemon: nss_ldap: failed to bind to LDAP server ldap://127.0.0.1: Can't contact LDAP server
    Nov 15 11:16:15 mail dbus-daemon: nss_ldap: reconnecting to LDAP server (sleeping 4 seconds)...
    Nov 15 11:16:19 mail dbus-daemon: nss_ldap: reconnected to LDAP server ldap://127.0.0.1 after 2 attempts
    Nov 15 11:16:27 mail pop3[2187]: cannot connect to saslauthd server: No such file or directory
    Nov 15 11:16:31 mail pop3[2192]: cannot connect to saslauthd server: No such file or directory
    Nov 15 11:16:33 mail gpm[3021]: *** info [startup.c(95)]:
    Nov 15 11:16:33 mail gpm[3021]: Started gpm successfully. Entered daemon mode.
    Nov 15 11:16:39 mail saslauthd[3167]: detach_tty : master pid is: 3167
    Nov 15 11:16:39 mail saslauthd[3167]: ipc_init : listening on socket: /var/run/saslauthd/mux
    Nov 15 11:16:47 mail avahi-daemon[3295]: Found user 'avahi' (UID 70) and group 'avahi' (GID 70).
    Nov 15 11:16:47 mail avahi-daemon[3295]: Successfully dropped root privileges.
    Nov 15 11:16:47 mail avahi-daemon[3295]: avahi-daemon 0.6.11 starting up.
    Nov 15 11:16:47 mail avahi-daemon[3295]: WARNING: No NSS support for mDNS detected, consider installing nss-mdns!
    Nov 15 11:16:47 mail avahi-daemon[3295]: Successfully called chroot().
    Nov 15 11:16:47 mail avahi-daemon[3295]: Successfully dropped remaining capabilities.
    Nov 15 11:16:47 mail avahi-daemon[3295]: No service found in /etc/avahi/services.
    Nov 15 11:16:47 mail avahi-daemon[3295]: New relevant interface eth0.IPv6 for mDNS.
    Nov 15 11:16:47 mail avahi-daemon[3295]: Joining mDNS multicast group on interface eth0.IPv6 with address fe80::214:c2ff:fe59:533a.
    Nov 15 11:16:47 mail avahi-daemon[3295]: New relevant interface eth0.IPv4 for mDNS.
    Nov 15 11:16:47 mail avahi-daemon[3295]: Joining mDNS multicast group on interface eth0.IPv4 with address 192.168.0.1.
    Nov 15 11:16:47 mail avahi-daemon[3295]: Network interface enumeration completed.
    Nov 15 11:16:48 mail avahi-daemon[3295]: Registering new address record for fe80::214:c2ff:fe59:533a on eth0.
    Nov 15 11:16:49 mail avahi-daemon[3295]: Registering new address record for 192.168.0.1 on eth0.
    Nov 15 11:16:49 mail avahi-daemon[3295]: Registering new address record for 194.206.228.226 on eth0.
    Nov 15 11:16:49 mail avahi-daemon[3295]: Registering HINFO record with values 'I686'/'LINUX'.
    Nov 15 11:16:50 mail avahi-daemon[3295]: Server startup complete. Host name is mail.local. Local service cookie is 786557556.
    Nov 15 11:37:54 mail udevd-event[9676]: run_program: '/lib/udev/udev_run_hotplugd' abnormal exit
    Nov 15 12:14:53 mail udevd-event[19566]: run_program: '/lib/udev/udev_run_devd' abnormal exit
    Nov 15 12:39:39 mail pop3[20544]: unable to open Berkeley db /etc/sasldb2: No such file or directory
    Nov 15 12:39:39 mail pop3[20544]: could not find password
    Nov 15 12:39:44 mail pop3[20544]: unable to open Berkeley db /etc/sasldb2: No such file or directory
    Nov 15 13:18:00 mail udevd-event[3665]: run_program: '/lib/udev/udev_run_devd' abnormal exit
    Nov 15 13:40:48 mail udevd-event[9645]: run_program: '/lib/udev/udev_run_hotplugd' abnormal exit
    Nov 15 13:59:56 mail udevd-event[14733]: run_program: '/lib/udev/udev_run_devd' abnormal exit
    -- Edit : If a moderator can move it to OpenXchange 0.8 category please ? --
    Last edited by gimly; 11-15-2011 at 04:15 PM.

  3. #3
    Join Date
    Nov 2011
    Posts
    3

    Default

    Other log :

    Nov 15, 2011 5:16:32 PM org.apache.catalina.startup.Catalina start
    INFO: Server startup in 3456 ms
    LOADING OX_SSL native library: "$Revision: 1.1.6.2 $"
    SSL_thread_setup()
    done setup
    java.lang.NullPointerException
    at com.openexchange.admin.userAdminEditUser.getLDAPIn fos(userAdminEditUser.java:1775)
    at com.openexchange.admin.userAdminEditUser.doPost(us erAdminEditUser.java:43)
    at com.openexchange.admin.userAdminEditUser.doGet(use rAdminEditUser.java:28)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.openexchange.admin.tools.OXAdmHelper.service(O XAdmHelper.java:19)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:199)
    at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:282)
    at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:754)
    at org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:684)
    at org.apache.jk.common.ChannelSocket$SocketConnectio n.runIt(ChannelSocket.java:876)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)
    java.lang.IllegalStateException
    at org.apache.catalina.connector.ResponseFacade.sendR edirect(ResponseFacade.java:432)
    at com.openexchange.admin.Login.doPost(Login.java:102 )
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.openexchange.admin.tools.OXAdmHelper.service(O XAdmHelper.java:19)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:199)
    at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:282)
    at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:754)
    at org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:684)
    at org.apache.jk.common.ChannelSocket$SocketConnectio n.runIt(ChannelSocket.java:876)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)
    Nov 15, 2011 5:32:17 PM org.apache.catalina.core.ApplicationContext log
    INFO: Login: PROBLEM AUTHENTICATING!
    CLIENT: 62.147.243.83 HOST: localhost, PORT: 5900, SSL: true
    java.lang.IllegalStateException
    Nov 15, 2011 5:32:24 PM org.apache.catalina.core.ApplicationContext log
    INFO: userAdminEditUser: ERROR SEARCHING FOR USERS WITH PATTERN * - DETAILS:com.openexchange.tools.xmlrpc.client.Confl ictException: javax.naming.SizeLimitExceededException: [LDAP: error code 4 - Sizelimit Exceeded]; remaining name 'ou=Users,ou=OxObjects'
    If you have an idea please ? thanks

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