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  1. #1
    Join Date
    Nov 2011
    Posts
    5

    Default Fresh installation - Login not working - proxy_error

    Hi,

    I've finished deploying OX6 on my server.
    At first, everything seems fine, but I cannot log in to the system.
    When I tries to log in to ox.mydomain.com/ox6/ox.html with the following credentials:
    oxadminmaster/admin_master_password
    oxadmin/admin_password

    I'm getting 502 proxy_error.

    Can you assist me here please?

    Thanks.

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    you cannot login using oxadminmaster, thats a system-only account. Login as oxadmin should work but it's strongly recommended to create some user accounts for daily work.

    Please check the apache error.log file and the open-xchange log file for more detailed information about the 502 error. I'd guess that the proxy_ajp configuration for apache is incorrect.

    Greetings

  3. #3
    Join Date
    Nov 2011
    Posts
    5

    Default

    Hi,

    thanks, I managed to pass the proxy error but now when I'm trying to log I'm getting different error:
    Error: Database down. (LGI-0010, 559546775-9)

    I checked it and mysql is up and running, I also made sure that I'm able to log into mysql without a problem.
    I also couldn't find any log that is pointing at this error.

    Update:
    I found an error in the logs: Access denied for user 'openexchange'@'localhost'
    yet again, it is not very clear since I can connect manually using:
    mysql -h localhost -u openexchange -p configdb

    Please assist,

    thank you.
    Last edited by tomerl; 11-22-2011 at 02:00 AM.

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    please note that there is more than just configdb. Check out "listdatabase" to view and "changedatabase" to set your OX database properties. Also make sure there is a user "openexchange" within MySQL that's allowed to access these OX databases. The installation guide contains some info about these.

    Greetings

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