Homepage | Products | OX Knowledge Base | Support | Try Now | Contact | Company
OX Logo
Results 1 to 8 of 8
  1. #1
    Join Date
    Nov 2010
    Location
    Vienna
    Posts
    175

    Default Probleme mit Emails, die Emails im Anhang haben. (OXTENDER2)

    Hallo zusammen,

    Seit unserem letzten Update-Bulk, den wir vergangenes Wochenende gemacht haben, sind wieder Probleme mit angehängten Emailas aufgetaucht.
    Es ist derzeit NICHT möglich mit dem Oxtender Emails zu versenden, die ein Email im Anhang haben. Besser gesagt versendet er die schon, jedoch poppt der Oxtender mit einem Fehler auf, der besagt, das es nicht möglich ist, diese Mail in den Gedsendete Objekte Ordner zu verschieben. Das Mail muss gelöscht werden (auch aus dem PApierkorb, da ansonsten der Oxtender die Arbeit verweigert und mit einer Fehlermeldung reagiert.

    Ausserdem haben wir gestern bemerkt, das es NICHT möglich ist, Mails mit Mails im Anhang zu erhalten. Hier kommt über den OXtender ein Server error Mail an, die das Original Mail zwar im Anhang hat, aber eben eine Server error message ohne Timestamp ist.
    Diese Fehlermeldung sieht so aus:
    OX server returned error: {"category":7,"error":"Unexpected error: %1$s","error_params":["Input stream is null."],"error_id":"-1510910604-39619","data":null,"code":"MSG-0000"}

    Die Emails sind jedoch im WEbmail sichtbar. Auch ist es im WEbmail möglich Mails mit Mails im Anhang zu versenden. Das ist nur beim Oxtender2 nicht möglich!

    Alle User nutzen Oxtender 2 in der Letztversion (35) und Outlook 2007, 2010 bzw.2003.

    HAbt ihr das schon mal getestet, bzw. gibt es da eine Lösung?

    lg
    Martin

  2. #2
    Join Date
    Apr 2011
    Posts
    72

    Default

    Hallo Martin,

    wäre es möglich den StrackTrace aus dem ServerLog zu bekommen?

    Schönen Gruß
    Niko

  3. #3
    Join Date
    Nov 2010
    Location
    Vienna
    Posts
    175

    Default

    Was genau möchtest du haben?
    lg
    Martin

  4. #4
    Join Date
    Nov 2010
    Location
    Vienna
    Posts
    175

    Default

    Hallo Niko,
    das open-xchange.log bringt mir diesen Fehler, wenn ich es reproduziere und eine Mail mit einer Mail im Anhang versenden möchte:

    Dec 13, 2011 12:55:26 PM com.openexchange.log.internal.LoggerTask call
    INFO: Logged at: com.openexchange.ajax.Login.doLogin(Login.java:860 )
    Login:xxx IP:x.x.x.x AuthID:e863642a-7c37-41fb-aab7-1688b7f55f2f Agent:Jakarta Commons-HttpClient/3.1 Client:USM-JSON(6.20.0.0-4512) Interface:HTTP_JSON Context:10(10,context10,xxxxxxxx.com) User:4(xxxx) Session:f7689b6b56dd4dac9c3ecb36b75631a5 Random:9c7b51a4ffdb4116b6302a0f61d2bea1
    Dec 13, 2011 12:55:35 PM com.openexchange.log.internal.LoggerTask call
    SEVERE: Logged at: com.openexchange.ajax.Mail.actionPutNewMail(Mail.j ava:3524)
    MSG-0043 Category=11 Message=Message has been successfully sent, but a copy could not be placed in your sent folder. exceptionID=-1510910604-85715
    MSG-0043 Category=11 Message=Message has been successfully sent, but a copy could not be placed in your sent folder. exceptionID=-1510910604-85715
    at com.openexchange.ajax.Mail.appendDraft(Mail.java:4 013)
    at com.openexchange.ajax.Mail.actionPutNewMail(Mail.j ava:3506)
    at com.openexchange.ajax.Mail.actionPutNewMail(Mail.j ava:3414)
    at com.openexchange.ajax.Mail.actionPut(Mail.java:454 )
    at com.openexchange.ajax.Mail.doPut(Mail.java:377)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:730)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:426)
    at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:249)
    at com.openexchange.ajax.PermissionServlet.service(Pe rmissionServlet.java:82)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 563)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:138)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:36 5)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:224)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:394)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:750)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:776)
    at java.lang.Thread.run(Thread.java:662)
    Caused by: MSG-1031 Category=8 Message=Error processing mailserver.polarisfamily.com mail server response for login xxxx@xxx.xxx (user=3, context=10). The administrator has been informed. Error message: NO Message contains NUL characters exceptionID=-1510910604-85714
    at com.openexchange.mail.mime.MIMEMailException.handl eMessagingException(MIMEMailException.java:626)
    at com.openexchange.imap.IMAPMessageStorage.appendMes sagesLong(IMAPMessageStorage.java:1499)
    at com.openexchange.mail.api.enhanced.MailMessageStor ageLong.appendMessages(MailMessageStorageLong.java :89)
    at com.openexchange.ajax.Mail.appendDraft(Mail.java:3 996)
    ... 19 more
    Caused by: javax.mail.MessagingException: A6 NO Message contains NUL characters;
    nested exception is:
    com.sun.mail.iap.CommandFailedException: A6 NO Message contains NUL characters
    at com.sun.mail.imap.IMAPFolder.doCommand(IMAPFolder. java:2606)
    at com.sun.mail.imap.IMAPFolder.appendUIDMessages(IMA PFolder.java:1473)
    at com.openexchange.imap.IMAPMessageStorage.appendMes sagesLong(IMAPMessageStorage.java:1449)
    ... 21 more
    Caused by: com.sun.mail.iap.CommandFailedException: A6 NO Message contains NUL characters
    at com.sun.mail.iap.Protocol.handleResult(Protocol.ja va:342)
    at com.sun.mail.imap.protocol.IMAPProtocol.appenduid( IMAPProtocol.java:1138)
    at com.sun.mail.imap.protocol.IMAPProtocol.appenduid( IMAPProtocol.java:1096)
    at com.sun.mail.imap.IMAPFolder$11.doCommand(IMAPFold er.java:1476)
    at com.sun.mail.imap.IMAPFolder.doProtocolCommand(IMA PFolder.java:2651)
    at com.sun.mail.imap.IMAPFolder.doCommand(IMAPFolder. java:2601)
    ... 23 more
    Dec 13, 2011 12:55:35 PM com.openexchange.usm.json.USMJSONServlet doPut
    SEVERE: 10:3:mpoglin:JSON:799ea962f1e57c499dc86a8e81bd203a sendMail OX_SERVER_ERROR 6360065 OX server returned error
    610c01: com.openexchange.usm.json.USMJSONAPIException: OX server returned error
    at com.openexchange.usm.json.USMJSONAPIException.crea teInternalError(USMJSONAPIException.java:73)
    at com.openexchange.usm.connector.commands.SendMailHa ndler.handleRequest(SendMailHandler.java:98)
    at com.openexchange.usm.json.USMJSONServlet.doPut(USM JSONServlet.java:230)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:730)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 563)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:138)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:36 5)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:224)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:394)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:750)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:776)
    at java.lang.Thread.run(Thread.java:662)
    Caused by: 400015: com.openexchange.usm.api.exceptions.OXCommunicatio nException: OX server returned error, json-error={"category":11,"error":"Message has been successfully sent, but a copy could not be placed in your sent folder.","error_params":[],"error_id":"-1510910604-85715","data":null,"code":"MSG-0043"}
    at com.openexchange.usm.contenttypes.util.AbstractTra nsferHandler.checkResult(AbstractTransferHandler.j ava:477)
    at com.openexchange.usm.contenttypes.mail.impl.MailCo ntentTypeTransferHandlerImpl.sendMail(MailContentT ypeTransferHandlerImpl.java:103)
    at com.openexchange.usm.contenttypes.mail.impl.MailCo ntentTypeImpl.sendMail(MailContentTypeImpl.java:15 0)
    at com.openexchange.usm.contenttypes.mail.impl.MailCo ntentTypeService.sendMail(MailContentTypeService.j ava:99)
    at com.openexchange.usm.connector.commands.SendMailHa ndler.handleRequest(SendMailHandler.java:96)
    ... 13 more
    Dec 13, 2011 12:55:40 PM com.openexchange.log.internal.LoggerTask call
    SEVERE: Logged at: com.openexchange.ajax.Mail.actionPutNewMail(Mail.j ava:3524)
    MSG-0043 Category=11 Message=Message has been successfully sent, but a copy could not be placed in your sent folder. exceptionID=-1510910604-85769
    MSG-0043 Category=11 Message=Message has been successfully sent, but a copy could not be placed in your sent folder. exceptionID=-1510910604-85769
    at com.openexchange.ajax.Mail.appendDraft(Mail.java:4 013)
    at com.openexchange.ajax.Mail.actionPutNewMail(Mail.j ava:3506)
    at com.openexchange.ajax.Mail.actionPutNewMail(Mail.j ava:3414)
    at com.openexchange.ajax.Mail.actionPut(Mail.java:454 )
    at com.openexchange.ajax.Mail.doPut(Mail.java:377)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:730)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:426)
    at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:249)
    at com.openexchange.ajax.PermissionServlet.service(Pe rmissionServlet.java:82)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 563)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:138)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:36 5)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:224)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:394)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:750)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:776)
    at java.lang.Thread.run(Thread.java:662)
    Caused by: MSG-1031 Category=8 Message=Error processing mailserver.xxxx.com mail server response for login xxx@xxx.xxx (user=3, context=10). The administrator has been informed. Error message: NO Message contains NUL characters exceptionID=-1510910604-85768
    at com.openexchange.mail.mime.MIMEMailException.handl eMessagingException(MIMEMailException.java:626)
    at com.openexchange.imap.IMAPMessageStorage.appendMes sagesLong(IMAPMessageStorage.java:1499)
    at com.openexchange.mail.api.enhanced.MailMessageStor ageLong.appendMessages(MailMessageStorageLong.java :89)
    at com.openexchange.ajax.Mail.appendDraft(Mail.java:3 996)
    ... 19 more
    Caused by: javax.mail.MessagingException: A8 NO Message contains NUL characters;
    nested exception is:
    com.sun.mail.iap.CommandFailedException: A8 NO Message contains NUL characters
    at com.sun.mail.imap.IMAPFolder.doCommand(IMAPFolder. java:2606)
    at com.sun.mail.imap.IMAPFolder.appendUIDMessages(IMA PFolder.java:1473)
    at com.openexchange.imap.IMAPMessageStorage.appendMes sagesLong(IMAPMessageStorage.java:1449)
    ... 21 more
    Caused by: com.sun.mail.iap.CommandFailedException: A8 NO Message contains NUL characters
    at com.sun.mail.iap.Protocol.handleResult(Protocol.ja va:342)
    at com.sun.mail.imap.protocol.IMAPProtocol.appenduid( IMAPProtocol.java:1138)
    at com.sun.mail.imap.protocol.IMAPProtocol.appenduid( IMAPProtocol.java:1096)
    at com.sun.mail.imap.IMAPFolder$11.doCommand(IMAPFold er.java:1476)
    at com.sun.mail.imap.IMAPFolder.doProtocolCommand(IMA PFolder.java:2651)
    at com.sun.mail.imap.IMAPFolder.doCommand(IMAPFolder. java:2601)
    ... 23 more
    Dec 13, 2011 12:55:40 PM com.openexchange.usm.json.USMJSONServlet doPut
    SEVERE: 10:3:mpoglin:JSON:799ea962f1e57c499dc86a8e81bd203a sendMail OX_SERVER_ERROR 6360065 OX server returned error
    610c01: com.openexchange.usm.json.USMJSONAPIException: OX server returned error
    at com.openexchange.usm.json.USMJSONAPIException.crea teInternalError(USMJSONAPIException.java:73)
    at com.openexchange.usm.connector.commands.SendMailHa ndler.handleRequest(SendMailHandler.java:98)
    at com.openexchange.usm.json.USMJSONServlet.doPut(USM JSONServlet.java:230)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:730)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 563)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:138)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:36 5)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:224)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:394)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:750)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:776)
    at java.lang.Thread.run(Thread.java:662)
    Caused by: 400015: com.openexchange.usm.api.exceptions.OXCommunicatio nException: OX server returned error, json-error={"category":11,"error":"Message has been successfully sent, but a copy could not be placed in your sent folder.","error_params":[],"error_id":"-1510910604-85769","data":null,"code":"MSG-0043"}
    at com.openexchange.usm.contenttypes.util.AbstractTra nsferHandler.checkResult(AbstractTransferHandler.j ava:477)
    at com.openexchange.usm.contenttypes.mail.impl.MailCo ntentTypeTransferHandlerImpl.sendMail(MailContentT ypeTransferHandlerImpl.java:103)
    at com.openexchange.usm.contenttypes.mail.impl.MailCo ntentTypeImpl.sendMail(MailContentTypeImpl.java:15 0)
    at com.openexchange.usm.contenttypes.mail.impl.MailCo ntentTypeService.sendMail(MailContentTypeService.j ava:99)
    at com.openexchange.usm.connector.commands.SendMailHa ndler.handleRequest(SendMailHandler.java:96)
    ... 13 more
    Last edited by mpoglin; 12-13-2011 at 02:00 PM.

  5. #5
    Join Date
    Apr 2011
    Posts
    72

    Default

    Jap, Problem ist bekannt und wurde bereits vom Entwickler gefixed. Sollte mit dem nächsten Update des Server wieder funktionieren. Ist nen Problem aufm Server...

    Schönen Gruß
    Niko

  6. #6
    Join Date
    Nov 2010
    Location
    Vienna
    Posts
    175

    Default

    Bis wann können wir mit dem Update rechnen. Das ist extrem "behindernd" im Workflow unserer User.
    Mfg
    Martin Poglin

  7. #7
    Join Date
    Feb 2007
    Location
    Dortmund, Germany
    Posts
    168

    Default

    Das Update wird am Donnerstag raus kommen!
    Markus Wagner
    Open-Xchange Quality Assurance

  8. #8
    Join Date
    Nov 2010
    Location
    Vienna
    Posts
    175

    Default

    Quote Originally Posted by Markus Wagner View Post
    Das Update wird am Donnerstag raus kommen!
    Danke für die Info!

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •