We are trying to install OX but the instructions given on your site, here:


... contains many errors and do not work.

For instance, this part:

a good idea is to add the Open-Xchange binaries to PATH:

$ echo PATH=$PATH:/opt/open-xchange/sbin/ >> ~/.bashrc && . ~/.bashrc

There is an extra, erroneous space-dot-space after the &&

Next, this part:

Now we have to initialize the Open-Xchange configdb database. This can
all be done by executing the initconfigdb script.

$ /opt/open-xchange/sbin/initconfigdb --configdb-pass=db_password -a

I have no such file as /opt/open-xchange/sbin/initconfigdb on my system.

So I cannot proceed. Thus I cannot install and evaluate the product
and thus my client cannot decide whether to buy licences from you.

Previously, on my first, test run, I just installed *all* the
Open-Xchange packages with a wildcard. The got me slightly further,
with a huge waste of space, increase in attack-surface and so on.
However, I still could not complete the procedure as described as
necessary components were still missing.

However, getting further through the document revealed additional
errors in the instructions, for example...

This part:

Important: For MAX_MEMORY_FOR_JAVAVM a rule of thumb for simple
installations is half available system memory. For production
environments please consult our Sizing Whitepaper.

$ /opt/open-xchange/sbin/oxinstaller --add-license=YOUR-OX-LICENSE-CODE \
--servername=oxserver --configdb-pass=db_password \
--master-pass=admin_master_password --ajp-bind-port=localhost
--servermemory MAX_MEMORY_FOR_JAVAVM

Apparently it is "important" to set the right amount of memory, but
you do not specify the units to be used. kB? MB? GB? I cannot enter a
number without knowing what units! What if I enter 1024 for 1GB of RAM
but it is in GB - I will have told my server to use a terabyte of RAM.
We don't have that much in all the computers of all the company put
together, I think. What if I enter 1, for 1GB, and I assign it 1MB? I
suspect that will not work at all.


Now is a good time to configure the way OX will authenticate to your
mail server. Edit the file /opt/open-xchange/etc/mail.properties and
change the com.openexchange.mail.loginSource to use. This is very
important for servers that require your full email address to log in

# adjust com.openexchange.mail.loginSource
$ vim /opt/open-xchange/etc/mail.properties

Apparently, here, $ refers to the admin or root prompt (which of
course is normally a hash sign: #

But # refers to a comment. In a line of commands to type, not in a script! Why?

Next, the logs:

ErrorLog ${APACHE_LOG_DIR}/error.log

# Possible values include: debug, info, notice, warn, error, crit,
# alert, emerg.
LogLevel warn

CustomLog ${APACHE_LOG_DIR}/access.log combined

This does not work. Firstly, the variable {APACHE_LOG_DIR} is undefined.

I manually hard-coded in the correct path.

Second, the log files on CentOS are called `error_log` and
`access_log`, not `error.log` and `access.log`. That is, underscores
not dots.

With so many errors, the document is nearly useless.

Can we have new instructions please?