Problem with google calendar sync

[stfN]

After entering the login and the password I get the following error:

Der Dienst ist nicht verfügbar oder die Anmeldedaten sind nicht korrekt. (SUB-0008, -589519078-19753)

But contact sync does work.

Versionsinformationen
Aktuelle UCS-Version: 2.2-9 sec5

Univention Directory Manager
Version 6.2.6-1.258.201004291133
Build 29.04.2010
Kontext: context10
Admin Daemon Version: 6.16.1Rev11
Groupware Version: 6.16.1Rev11
GUI Version: 6.16.1Rev11
Intergrations Version: 1.0.0-189

[Martin Heiland]

Hi,

are you trying to synchronize contacts or calendar? Please post the corresponding stacktrace from the OX logfile at /var/log/open-xchange/open-xchange.log.0

Greetings

[arnaud80]

Hi,

I have a same error : 19/10/2010 14:48-->Erreur : Service non disponible (SUB-0008, -913329453-9)

I try to synchronise with a dedied Google Calendar


GoogleAWCalendar.yml

--- !com.openexchange.subscribe.crawler.CrawlerDescription
crawlerApiVersion: 618
displayName: GoogleAWCalendar
id: com.openexchange.subscribe.crawler.googleAW.calendar
module: 2
priority: 2
workflowString: |
  --- !com.openexchange.subscribe.crawler.Workflow
  steps:
    - !com.openexchange.subscribe.crawler.LoginPageByFormActionStep
      actionOfLoginForm: "https://www.google.com/a/XXXXX.fr/ServiceLoginAuth"
      baseUrl: "https://www.google.com/calendar/hosted/XXXXX.fr"
      description: Log into Google Calendar of XXXXX
      linkAvailableAfterLogin: logout
      nameOfPasswordField: Passwd
      nameOfUserField: Email
      numberOfForm: 1
      pageTitleAfterLogin: logout
      password: ""
      url: "https://www.google.com/calendar/hosted/XXXXX.fr"
      username: ""
    - !com.openexchange.subscribe.crawler.GoogleCalendarICalStep
      description: Call the url to get the calendar-export-file
      url: "https://www.google.com/calendar/hosted/XXXXX.fr/exporticalzip"

open-xchange.log.0

19 oct. 2010 13:46:02 com.openexchange.subscribe.crawler.Workflow execute
INFO: Current Step : class com.openexchange.subscribe.crawler.LoginPageByFormActionStep
19 oct. 2010 13:46:04 com.openexchange.tools.exceptions.DefaultLoggingLogic subsystemOrServiceDown
GRAVE: Subsystem or service down: SUB-0008 Category=5 Message=Service unavailable exceptionID=726002434-8
SUB-0008 Category=5 Message=Service unavailable exceptionID=726002434-8
        at com.openexchange.subscribe.SubscriptionExceptionFactory.createException(SubscriptionExceptionFactory.java:65)
        at com.openexchange.subscribe.SubscriptionExceptionFactory.createException(SubscriptionExceptionFactory.java:62)
        at com.openexchange.exceptions.Exceptions.create(Exceptions.java:141)
        at com.openexchange.exceptions.Exceptions.create(Exceptions.java:145)
        at com.openexchange.exceptions.Exceptions.create(Exceptions.java:157)
        at com.openexchange.subscribe.SubscriptionErrorMessage.create(SubscriptionErrorMessage.java:126)
        at com.openexchange.subscribe.crawler.Workflow.execute(Workflow.java:183)
        at com.openexchange.subscribe.crawler.Workflow.execute(Workflow.java:127)
        at com.openexchange.subscribe.crawler.internal.GenericSubscribeService.getContent(GenericSubscribeService.java:134)
        at com.openexchange.subscribe.internal.SubscriptionExecutionServiceImpl.executeSubscriptions(SubscriptionExecutionServiceImpl.java:160)
        at com.openexchange.subscribe.json.SubscriptionMultipleHandler.refreshSubscriptions(SubscriptionMultipleHandler.java:183)
        at com.openexchange.subscribe.json.SubscriptionMultipleHandler.performRequest(SubscriptionMultipleHandler.java:137)
        at com.openexchange.ajax.MultipleAdapterServlet.handle(MultipleAdapterServlet.java:113)
        at com.openexchange.ajax.MultipleAdapterServlet.doGet(MultipleAdapterServlet.java:87)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:596)
        at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:392)
        at com.openexchange.ajax.SessionServlet.service(SessionServlet.java:164)
        at com.openexchange.ajax.PermissionServlet.service(PermissionServlet.java:66)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
        at com.openexchange.ajp13.najp.AJPv13RequestHandlerImpl.doServletService(AJPv13RequestHandlerImpl.java:504)
        at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:129)
        at com.openexchange.ajp13.najp.AJPv13RequestHandlerImpl.createResponse(AJPv13RequestHandlerImpl.java:316)
        at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.createResponse(AJPv13ConnectionImpl.java:207)
        at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13Task.java:346)
        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:269)
        at java.util.concurrent.FutureTask.run(FutureTask.java:123)
        at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$Worker.runTask(CustomThreadPoolExecutor.java:738)
        at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$Worker.run(CustomThreadPoolExecutor.java:764)
        at java.lang.Thread.run(Thread.java:595)

Thanks,
Arnaud.

[Martin Heiland]

Is that a custom crawler configuration file?

[arnaud80]

Yes, i show correctly the crawler GoogleAWCalendar in the frontend.

crawler.properties

# Configuration options for the subscribe crawler component.

# Points to the directory containing the workflow definitions of crawlers
com.openexchange.subscribe.crawler.path=/opt/open-xchange/etc/groupware/crawlers/

# Points to the remote URL containing updates to the workflow definitions
com.openexchange.subscribe.crawler.updatepath=http://software.open-xchange.com/OX6/6.18/crawler-updates/files/

# Points to the remove URL for updates to workflow definitions
com.openexchange.subscribe.crawler.updatedfile=http://software.open-xchange.com/OX6/6.18/crawler-updates/updates.html

# The time interval in which to check for updates. Defaults to 86400000, which means daily.
com.openexchange.subscribe.crawler.updateinterval=86400000

# Enables/disables auto-update for crawler functionality (true / false)
com.openexchange.subscribe.crawler.enableautoupdate=true

# Only update crawlers that are already installed (true) or add new crawlers as they become available (false)
com.openexchange.subscribe.crawler.onlyupdatealreadyinstalled=false

# Enable / Disable individual crawlers (true / false)
com.openexchange.subscribe.crawler.yahoocom=true
com.openexchange.subscribe.xing=true
com.openexchange.subscribe.crawler.googlemail=true
com.openexchange.subscribe.crawler.webde=true
com.openexchange.subscribe.crawler.google.calendar=true
com.openexchange.subscribe.crawler.googleAW.calendar=true
com.openexchange.subscribe.crawler.facebook=true
com.openexchange.subscribe.crawler.gmx=true
com.openexchange.subscribe.linkedin=true
com.openexchange.subscribe.crawler.t-online.de=true
com.openexchange.subscribe.crawler.gmx.com=true
com.openexchange.subscribe.crawler.msn.de=true
com.openexchange.subscribe.crawler.suncontacts=false
com.openexchange.subscribe.crawler.suncalendar=false
com.openexchange.subscribe.crawler.suntasks=false

[Martin Heiland]

Well, i cant tell if your custom crawler works - does the standard google crawler work for you?

[arnaud80]

Yes, the standard Google crawler work.
But i need to connect a customer to a dedicated Google account.

Is it posible to have a more log information ?

[Martin Heiland]

You could enable DEBUG as loglevel at file-logging.properties. But i am not sure if this will contain more info for the crawler mechanism.