Deleted mails are moved to DRAFTS folder !!

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  • mpoglin
    Senior Member
    • Nov 2010
    • 175

    #1

    Deleted mails are moved to DRAFTS folder !!

    We installed last week the OX ASE and found a bug?
    When users delete E-Mails (it doesn´t matter if Outlook or Web), the Emails are moved into the "DRAFTS" folder, not in the "TRASH" folder!

    Is it possible to change that or is a fix available for that?

    Br
    Martin
  • mpoglin
    Senior Member
    • Nov 2010
    • 175

    #2
    Is there any solution to solve that problem?

    Comment

    • Martin Heiland
      Open-Xchange Quality Assurance
      • Feb 2007
      • 3695

      #3
      Hi,

      i am currently not aware that this exists as a bug report. Please contact the Open-Xchange Support via E-Mail to get an answer and start processes to get this fixed if its a bug.

      Thanks!

      Comment

      • mpoglin
        Senior Member
        • Nov 2010
        • 175

        #4
        Dear MArtin,

        thanks for the reply and the ticket is open...
        Thank you!

        Comment

        • mpoglin
          Senior Member
          • Nov 2010
          • 175

          #5
          Somebody has an idea?

          After I contacted the support in case of this problems, there is not solution for this problem.
          I found out, that the problem starts at the point, the user is built, I think.
          Not every user has this problem.

          Also the folders are not renamed, when the language of the user is changed. The folder "ENTWÜRFE" keep this name. Other folders changes their name.

          Comment

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