Imap Folders disappearing

[lukasz]

Hi,
Following small problem here:

If I want to add "confirmed-spam" or "confirmed-ham" to my Inbox, and logg of and on again, they disappear from the inbox, no matter if I am using Outlook or the Webinterface?

Any fast solution?

Thank you

brgds

Lukasz

[Martin Heiland]

Hi,

are those folder subscribed? Right-Click them -> Properties. Is there some IMAP client working in parallel?

Greetings

[lukasz]

i subscribed those folders....without any other running client...
as long as i am logged in, they are there and remain there --> as soon as I log out, they are not there anymore and I have to resubscribe every time,

wbrgds

Lukasz

[lukasz]

do you have any news on this issue?

[Martin Heiland]

Hi,

sorry i don't have any clue what could cause this. Would you mind contacting the support?

Thanks

[lukasz]

hi...just for info....i had no time to get deeper into this problem, but after the update to V6.14 it works smoothly,

wbrgds

Lukasz

[seraulu1]

''cutie28''

Hi,

That's good suggestion thanks for that!how to hypnotize someone

[McNail]

I run v6.16 and have the same problem. Are there any new suggestions how to solve this issue?

Regards,
Ralf

[obr]

Hi,

I've the same problem with version "Version : 6.16.1 Rev11 ( 2010-08-11 13:17:49 )"

[Carsten Hoeger]

This is by intention to hide the information from the user on how spam/ham handling is done. The menu options in the gui (Spam, No Spam) when you click on a mail in the spam folder or in the inbox will result into moving mail into these folders.

It cannot be changed currently.
I'd recommend to open a bug to report for this issue, if you don't like this behaviour.

[McNail]

Hi Carsten,

This is by intention to hide the information from the user on how spam/ham handling is done. The menu options in the gui (Spam, No Spam) when you click on a mail in the spam folder or in the inbox will result into moving mail into these folders.

It cannot be changed currently.
I'd recommend to open a bug to report for this issue, if you don't like this behaviour.

thanks for this clarification. This handling of spam/ham is ok for me, since I know now the background :-)

Best regards,
Ralf Naegele

[wesdgf]

Hi there

I am not sure if I got that. In our szenario most of our users have thunderbird as mail client. Therefore we'd like to have the option to put Mails into ham/spam folders via Thunderbird or other IMAP clients as well.
Is there a way NOT to hide spam/ham folders?

best regards

[mpoglin]

YEs, you can Hide/Unhide this folders.
Login into your webmailaccount. Right-mousebutton on the inbox and click onto "SUBSCRIBE FOLDERS". Expand the Inbox and with the checkboxers you can "Subscribe and unsubscribe this folders.

Br

[wesdgf]

I know. But the next day a user opens the mailclient the folders dissapear again.